Shepherds Friendly Reviews

Name: Shepherds Friendly
Rating: 4.61

4.6 Rating 2,967 Reviews

93 %

of reviewers recommend Shepherds Friendly

Company Reviews

Metrics

Info

4.6

Based on 2,967 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 70%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Shepherds Friendly:

Shepherds Friendly is one of the oldest financial mutuals in the world, with 190 years’ experience in providing families with financial security.

Visit Website

Phone:

0800 526 249

Email:

marketing@shepherdsfriendly.co.uk

Location:

Haw Bank House, High Street, Cheadle
SK8 1AL

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Shepherds Friendly 5 star review on 24th February 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“well im very happy with you”

Helpful Report

“The policy was very easy to set up, Shepherds Friendly are a well known established Friendly Society.There track record for providing good policies is second to none.”

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“Good offer and simple to do.”

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“NOTHING COMPLICATED,STAFF HELPFUL AND PLEASANT”

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“Easy to set up,”

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“Quick and easy to set up using the online application.”

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“Really easy to set up account. Looking forward to seeing how my investment does”

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“They have not really made me happy yet because I've only just signed up. It's a shame they don't have an online account to keep track of your investments.”

Helpful Report

Thank you for your review Carwyn, we welcome all feedback. Shepherds Friendly is a modern mutual organisation and our primary duty is to our membership, we value your business and will always endeavour to put our members at the heart of everything we do. We have now had the opportunity to consider your comments and are pleased that you are happy with the outcome.

“Easy to join - flexible saving plans”

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“By giving me a good payout so that I could start a new plan”

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“Good plan. Value for money.”

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“Very simple to set up an account online. Looking forward to the future.”

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“Easy to use plain English form”

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“The application process was quite straightforward. The website is easy to navigate and follow up emails were soon delivered with my welcome pack. However i have still not heard anything about my Love2Shop voucher that i was expecting to receive on registering”

Helpful Report

Thank you for your review Matthew, we welcome all feedback. Shepherds Friendly is a modern mutual organisation and our primary duty is to our membership, we value your business and will always endeavour to put our members at the heart of everything we do. We are pleased that your query has now been resolved.

“Very easy on-line application, didn't take me more than 10 miniutes to fill in.”

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“The process to open an ISA was very easy I will be more than happy when it pays out with interest.”

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“Easy to set up and manage.”

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“Easy signup process, nicely designed website. Can't comment on returns yet though”