Shepherds Friendly Reviews

Name: Shepherds Friendly
Rating: 4.61

4.6 Rating 2,967 Reviews

93 %

of reviewers recommend Shepherds Friendly

Company Reviews

Metrics

Info

4.6

Based on 2,967 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 70%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Shepherds Friendly:

Shepherds Friendly is one of the oldest financial mutuals in the world, with 190 years’ experience in providing families with financial security.

Visit Website

Phone:

0800 526 249

Email:

marketing@shepherdsfriendly.co.uk

Location:

Haw Bank House, High Street, Cheadle
SK8 1AL

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Shepherds Friendly 5 star review on 24th February 2021

Anonymous

Anonymous // 01/01/2019

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“Really efficient and positive experience setting up a plan.”

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“Website and application was very straightforward. Only thing that lets them down is that there doesn't seem to be a facility to manage your account online”

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“Excellent experience. Val asked questions I answered. I asked questions Val answered. Good communication on the phone. Everything was done to our standard.THANK YOU & LOVE U.”

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“Straight forward, no jargon. Able to see clearly what options available”

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“Good service very concise and website was very user friendly. I would highly recommend them.”

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“So straight forward and clear to understand, great thank you”

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“They rang me back promptly with my query about charges.”

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“The plan I was considering taking out was clearly and succinctly explained and the opening process very easy .”

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“Not overly happy as the only interaction I have had for my ISA is that of just 2 emails”

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“ease of use”

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“Given enough information to help me make a choice about my future savings. Helpful staff made it very easy to open an ISA.”

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“I am a bit old fashioned in that I still prefer paper documents however as far as the Online application/documentation is concerned I have found Shepherds Friendly to be using as simple procedure as I have come across from anyone else to date ... so well done to all concerned!”

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“Prompt efficient, curteus”

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“I asked last year to be contacted at a specific Tim this year and they stuck to then before contacting me rather than continually ringing to ask if I wanted to open an ISA”