Shepherds Friendly Reviews

4.69 Rating 1,920 Reviews
95 %
of reviewers recommend Shepherds Friendly
Merchant Metrics
Shipping & Delivery
delivery methods
Postal Service, Own Driver
on-time delivery
Customer Service
communication channels
Telephone, Email, Live Chat
queries resolved in
Under an hour
customer service
4.73 out of 5
Read Shepherds Friendly Reviews

About Shepherds Friendly:

Shepherds Friendly is one of the oldest financial mutuals in the world, with 190 years’ experience in providing families with financial security.

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Haw Bank House,High Street,Cheadle,Cheshire

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Good and acceptable
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The plan was simple to set up with the simplistic language used to ensure the plan was easily understood. The process was very quick and easy, and the communications received back were excellent.
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Through my own fault I messed up when applying for my Shepherds friendly plan. I rang them and they were very helpful, so helpful that when I am eligible to apply again I will not hesitate to use them
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Easy to use
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I think that that it’s a great service, however could be made better with a slightly more user friendly website site.
1 Helpful Report
I have looked at all the over 50 plans on the market. Shepherds Friendly was affordlable and gave more life assurance cover than the other over 50 plans on the market
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Avoid at all costs! My mother who is 61 took out a policy for income protection - She claimed a year after the policy was taken out as she is not well. They honoured the claim for 3 months then just stopped. They have no grounds to stop paying, they are using clauses which are not applicable. my mother was fit and working when the policy was taken out - and has proof! They are claiming she was not- with NO proof and will not take into accounts and proof! She paid for a-policy she can not claim from and now left in a place where she cannot take out another policy as she is unable to work! I am taking this to the authorities! Very unfair!
2 Helpful Report
A great idea to get ready for your baby's future and really simple to set up.
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Amazing staff and very friendly
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Very friendly and helpful staff website so easy to use also
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Very easy to set up on line. I have started to save for my grandsons future with Shepherds friendly.
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Easy online application form. Quick to sort out
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Simple and Straightforward to open an account.
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I’m glad I’ve set up my daughter’s account with Shephard’s Friendly,I’m now I’m the process of opening more for all my children
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Experience was fine to open account.
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I have taken out a life insurance but to date I have not received any paperwork with account number etc, The only reason I know I was excepted was due to my bank informing me of the standing order. Very poor start by Shepherds Friendly. Hopefully I will receive the required paperwork in the foreseeable future,
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Easy to setup and great returns.
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Very helpful and polite.
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Very quick and excellent
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This was a very easy service to use. I did everything online it was quick and simple. Enough information to inform my decision without being overwhelmed
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Shepherds Friendly is rated 4.69 based on 1,920 reviews