Shepherds Friendly Reviews

Name: Shepherds Friendly
Rating: 4.61

4.6 Rating 2,990 Reviews

93 %

of reviewers recommend Shepherds Friendly

Company Reviews

Metrics

Info

4.6

Based on 2,990 reviews

Customer Service
Communication Channels	Telephone, Email

About Shepherds Friendly:

Shepherds Friendly is one of the oldest financial mutuals in the world, with 190 years’ experience in providing families with financial security.

Visit Website

Phone:

0800 526 249

Email:

marketing@shepherdsfriendly.co.uk

Location:

Haw Bank House, High Street, Cheadle
SK8 1AL

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Shepherds Friendly 5 star review on 24th February 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very happy, its amazing here.”

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“Quick and easy and affordable to save for yours or your children's lifes”

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“Easy to set up, ni issues”

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“Did what I wanted, quickly and timely.”

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“Really quick to set up account ,thank you Shepherds frendly”

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“Excellent company to deal with both online & by telephone.”

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“Very helpful staff”

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“Excellent”

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“Easy to set up. Using the app is simple and there is lots of instructions and information.”

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“I’ve just used them so I don’t have a opinion other than neutral right now.”

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“As I have only just started, it is not relevant for a review of how things are going. I did struggle at first setting account up on line. Got frustrating but work out in the end. I am glad I stuck with it. As this is for my kids future, she lets hope you deliver”

Helpful Report

Hello Craig, Thank you for your review. We always value feedback from our members. I'm sorry to hear that you had trouble setting up an account online. We aim to make everything as simple as possible for our members, but if you need any support you can get in touch with our friendly Member Services team here https://www.shepherdsfriendly.co.uk/help-and-support/. Kind regards, Elena

“Excellent Service and sincere people”

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“Helpful and East to join.”

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“I have opened this account as UNISON member but I don’t think I have received any benefits as stated on the invitation email”

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Hello Jerlin, Thank you for your review. I'd like to help you with this, so I've looked into it. I've sent you a private message explaining that the ISA Boost has now been paid as per our terms and conditions. If you have any more questions, please don't hesitate to get in touch with our friendly Member Services team using our help and support form https://www.shepherdsfriendly.co.uk/help-and-support/. Kind regards, Elena

“Great Thanks other than having no way of accessing your money on the app”

Helpful Report

Hello Janet, Thank you for your review. As a mutual, we always take on board feedback from our members. In our Mobile App, you can view your investment, make payments, set up a new direct debit or amend your current one, and make updates to your personal details. If you have any questions, please don't hesitate to get in touch with our Member Services team using our help and support form https://www.shepherdsfriendly.co.uk/help-and-support/. Kind regards, Elena

“it`s fine, the tax exempt part is what appealed and the rate is very favourable”

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“It was quick and easy to set up , very straightforward and informative”

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“Is first month I will see how is for long term”

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“With Shepherds Friendly it was straight forward nothing was hidden the lady I spoke with was very friendly and she explained things so clear,I would encourage anyone to join Shepherds Friendly”

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“New to it.just in my experimental state.”

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Shepherds Friendly is rated 4.6 based on 2,990 reviews