Shepherd Chartered Surveyors Reviews

Name: Shepherd Chartered Surveyors
Address: 13 Albert Square, Dundee, United Kingdom
Rating: 4.74

4.7 Rating 1,639 Reviews

94 %

of reviewers recommend Shepherd Chartered Surveyors

Company Reviews

Metrics

Info

4.7

Based on 1,639 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Shepherd Chartered Surveyors:

We are Scotland’s leading Chartered Surveyors, valuers, property agents and managers. With decades of experience and expertise combined with in-depth local market knowledge, we offer our clients a comprehensive range of Residential and Commercial Property Services.

Shepherd Chartered Surveyors is located strategically throughout Scotland, our clients benefit from our local market knowledge and the large network of dedicated professionals with a wide range of experience, expertise and resources.

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Shepherd Chartered Surveyors 5 star review on 15th November 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very professional, quick and thorough”

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(Dumfries) - Posted 5 months ago

“Excellent first class and friendly service. Highly recommended.”

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(Cumbernauld) - Posted 5 months ago

“Perfect. Super professional, really speedy service and lovely team. Would always use :-)”

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(Dumfries) - Posted 5 months ago

“Great efficient service & good communication”

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(Dumfries) - Posted 5 months ago

“Excellent from start to finish. Kept informed all the way. Very much happy with all the survey”

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(Aberdeen Residential) - Posted 5 months ago

“Fast efficient service, came with 48 hours of instruction, was at property less than 1 hour, however expensive for report”

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(Aberdeen Residential) - Posted 5 months ago

“I would highly recommend Angus at Shepherds Montrose. His professionalism is unprecedented, mixed with a warm friendly approach. Honest and informative. He took his time in my property and pointed out a couple of issues and was able to advise me who to go to to rectify them which I did. I received his report very quickly, which I was so grateful for. Angus doesn’t muck about. Definitely merits 5stars”

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Posted 6 months ago

“I have recently had a home report completed by Angus, he was punctual and efficient. Spent a good bit of time in my home and I believe wrote an accurate report, reflecting age of the house. The report highlighted some areas I was not aware of and I decided to take a bit of time to make the repairs in order for potential buyers to have some confidence in the property. Angus was supportive of this and subsequently amended the report to reflect the actions taken. I was appreciative of the support and advice given. I would feel confident about asking him for advice again.”

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Posted 6 months ago

“Sam, my surveyor, was friendly, helpful and thorough when offering me advice on my flat's value and preparing it for sale.”

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Posted 8 months ago

“The Home Report for the property we purchased only 2 months ago was carried out by J&E Shepherd, Dundee. It has proven to be very lacking. We have now discovered a number of serious issues requiring urgent attention. There are rotten timber windows that you can stick a finger into. There are rotten timbers around all the patio doors in the extension, plus leaks in most of the extension windows where sealant has failed, some of the gaps show daylight. These faults can all be seen without the need for ladders or any special access. The Home Report cited the need for future ongoing care, a '2', for the windows. Not literally falling apart and needing urgent attention. There were no concerns noted in the extension for timber care or window leaks. We took the Home Report at face value, since it was carried out by supposed professionals. How foolish were we? I would not trust any future HR from here.”

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Posted 11 months ago

Thank you for taking the time to provide feedback on your recent experience with Shepherd Chartered Surveyors. We appreciate your points noted.

Posted 11 months ago

“Excellent service from start to finish from Linda & Neil , very proffessional and diligent approach to the job in hand , maximum return recieved , continual communications/up-dates re developements etc , highly recommended”

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Posted 1 year ago

“The surveyor attended promptly after being instructed and the report was available within a couple of days which was great.”

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Posted 1 year ago

“Very professional kept well informed and up to date. Very helpful filling in forms over the phone”

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Posted 1 year ago

“We have had Shepherds carry out surveys on two of our homes now and very impressed with service.”

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(Dunfermline) - Posted 1 year ago

“Did not have to be present and the the written report was easy to understand”

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Posted 1 year ago

“Annoying to have to set up a profile with another password I will forget for one report from a company I may never use again. Even so the site would not take card payment and I had to phone anyway. Never again.”

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Posted 1 year ago

“Home report approved and delighted that everything went to exact times, thanks for that.”

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Posted 1 year ago

“Everyone I had dealings with at Shepherds were kind, helpful and friendly”

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Posted 1 year ago

“I recently engaged Shepherds Surveyors to prepare the Home Report for my property, and I’m very pleased with the service provided. The surveyor was professional, thorough, and clearly experienced, which gave me confidence in the process. The content of the survey was fair, providing an accurate and balanced reflection of my property’s condition. I also appreciated that the valuation aligned well with the views of multiple estate agents, which reinforced my trust in the report’s accuracy. Overall, the experience was smooth and efficient, and I would not hesitate to recommend Shepherds Surveyors to anyone needing a reliable and professional survey service.”

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Posted 1 year ago

“Very efficient and they made the whole process very easy.”

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Posted 1 year ago

Shepherd Chartered Surveyors is rated 4.7 based on 1,639 reviews