Sharps Bedrooms Reviews

Name: Sharps Bedrooms
Rating: 3.96

4.0 Rating 2,879 Reviews

75 %

of reviewers recommend Sharps Bedrooms

Company Reviews

Metrics

Info

4.0

Based on 2,879 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over A Month
On-time Delivery	Greater than 62%
Accurate And Undamaged Orders	Greater than 80%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	3.3 out of 5

Visit Website

Phone:

0800 789 789

Email:

camberley.directsales@sharps.co.uk

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Sharps Bedrooms 5 star review on 11th July 2023

"Linda"

"Beccy Barker- Smith"

Sharps Bedrooms 5 star review on 18th December 2019

Margaret Marshall

Sharps Bedrooms 5 star review on 13th January 2019

Carey

Sharps Bedrooms 5 star review on 20th November 2018

C Johnston

Anonymous

Anonymous // 01/01/2019

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“They used the most of the space we had available. Also they were very professional at every stage. The end result was done to a high standard and has made a great difference to our room”

Helpful Report

Posted 8 years ago

“Unfortunately I had major issues with Sharps Design visit was great but it fell apart after that, It was a £15,000.00 job so they wanted a big deposit and nearly all the money before work started. After my design visit I had a surveyor come do his bit, However there were issues with the designer work and it all had to be redesigned causing delays. 1: My fitting date was set back twice so I had to reschedule all my plans to ensure I was at home. 2: They fitted the wrong draws in the dressing room and nothing matched the plans, I had to spend hours on the phone to try get them to sort it out. 3: my cupboard doors were not cut straight and the fitter had to reorder them causing more delays where I had to be home They do not have dimensions on the drawings so you actually don't know what you getting as my home office looks like a kinder garden toy set 4: They sent damaged table tops causing more delays 5: They tried to fit book shelves half way up the wall rather than totally fitting them all the way up as per plans 6: They also left the property like a bomb site and I was told it was my responsibility to clean up by Emma Atkins from Sharps customer service, They they agreed to come and remove the remaining junk they left, However I was told that I had to remove it out of the property first because of health and safety, I then told them what about if I injure myself on they stuff? So they agreed to remove it. 7: In total I had to spend 8 extra days at home because of them thats 2 week lost earnings and holiday down the drain. I have never dealt with such a terrible company”

Helpful Report

Posted 8 years ago

“Love my wardrobes.”

Helpful Report

Posted 8 years ago

“Sharps demonstrated very good customer service by keeping me informed every step of the way. The furniture was of good quality, and the installer both thorough and courteous”

Helpful Report

Posted 8 years ago

“Bedroom looks fantastic, and matches what we had planned. Only concern that I have is that we have shelves and hanging rails that spread over a double door opening, and there is no intermediate support to stop them drooping over time. If I did it again I'd look at having extra internal walls so the rail / shelf span was shorter.”

Helpful Report

Posted 8 years ago

“Looks great so happy with the out come. Installer, Simon worked on his own made a great job.”

Helpful Report

Posted 8 years ago

“The designer was very good, likewise the surveyor who made sure that everything would get up a very narrow staircase. The fitter was good and we are very pleased. The only thing that disappointed me was that the wardrobe doors have quite a sharp edge on them.”

Helpful Report

Posted 8 years ago

“The whole process - selection, ordering and fitting was excellent - and the designer, surveyor, and fitter were all very efficient and good to people to deal with. We are delighted with the finished product - looks great and very good workmanship. This is the third set of fitted bedroom furniture we have had from Sharps (which says something!) - and the range of wardrobes we had installed in our main bedroom some 5 years ago (which is the one that gets most use of course) still looks in mint condition; I am sure that the latest installation will prove just as good over the coming years.”

Helpful Report

Posted 8 years ago

“We have a loft conversion with an angled ceiling so made to measure wardrobes are the only choice. The process from a design/sales visit was good, with a draughtsman's visit to obtain accurate final measurements. Delivery was on schedule and the delivery crew worked efficient and professional. Greatest praise goes to the fitter who took great care to complete the installation to a very high standard. He was very tidy and removed the rubbish from the room after completion. I can recommend Sharps”

Helpful Report

Posted 8 years ago

“We had wardrobes fitted in two bedrooms and were very pleased with both. The whole process from start to finish was very efficient and accommodating to fit to our timetable which was not straightforward. Everyone from the designer through to the fitters was thorough and professional.”

Helpful Report

Posted 8 years ago

“Sharps from start to finish were very professional and could not have been more helpful. The old saying of "you get what you pay for" is true in the case of Sharps as the finished product was solid and well made.”

Helpful Report

Posted 8 years ago

“I have had sharps bedrooms in all the houses we have bought the design service was excellent and the fitting was exceptional would recommend to anyone”

Helpful Report

Posted 8 years ago

“The designer was very good in designing my bedroom. The fitter turned up 7.30am.He asked if he could work till 6.00pm or 7.00pm so that he could finish in one day. The fitter did not stop for a break he got the wardrobe fitted in one day. The fitter did a very good job and cleaned up all the mess when he finished. Well done to the fitter.”

Helpful Report

Posted 8 years ago

“Good quality quickly installed. Installer for original date wasn't available but another another install date was quickly arranged installer was brilliant all done in weekend he even worked late to make sure it was all done on time”

Helpful Report

Posted 8 years ago

“Had wanted a new bedroom for some time and decided it was going to be done properly. From the first contact with Sharps, right through to the end product, everything was very professional. Their designer, surveyor and fitter were so very helpful and expert at their respective role. Having got my new bedroom reaffirmed I made the correct decision to get it done properly. Excellent.”

Helpful Report

Posted 8 years ago

“Excellent quality, I was very happy with the salesman, surveyor, delivery people, and the fitter was outstanding. The office staff were helpful and kept in touch. I'm very happy with the end product, which is exactly what I had asked for and looks great. One big downside though - I did not know until the day the fitter came and paperwork arrived, that I would be left with a very large quantity of very heavy material to dispose of. It was neatly bagged, but NOWHERE in the Ts & Cs was this mentioned. I am 67, and have only a small car, and it was expensive and troublesome to get everything removed. For the price paid, I would have expected this to be included, as it was by my kitchen fitters, bathroom fitters, garden clearance people, and so on.”

Helpful Report

Posted 8 years ago

“Excellent quality”

Helpful Report

Posted 8 years ago

“This was our second Sharps bedroom and although we are fairly happy with the finished product, we would not use the firm again as we feel that the customer service has deteriorated significantly since our first order. The salesman appeared excellent but he told us that the surveyor would bring with him a full range of samples for us to choose our final product. The surveyor told us that he carries nothing and that the salesman knows that! Consequently we had to chose from the catalogue. Next problem was delivery which took about 5 weeks. Although the delivery van has "Sharps" down the side, the driver was at pains to point out that he is not employed by Sharps and just get told what to do! They insisted on delivering 10 days before installation and setting all the pieces out as in a diagram from Sharps. In a one bedroom flat, this was extremely inconvenient but customer convenience had no significance. It could all have been laid out much better so that we didn't have to climb over it but no, that was not allowed! Finally, the fitter. He told us that he had no jobs the previous week and therefore could easily have fitted it sooner at a time more convenient to us! He fitted it ok but didn't mention that he had cracked an electric socket in the process. He fitted the middle door to slide in the opposite direction to the way we had requested and was quite put out when I asked him to change it, telling me quite grumpily that he couldn't see what difference it made which way the door went. Well I could and surely that should be what counts! Also our top shelf is not as we expected it to be (much narrower) which means that the boxes we wanted to put on it and which we had shown the surveyor do not fit properly. Fitter said he could only fit the pieces supplied and he doesn't work for Sharps so to take it up with them. I filled in the sign-off form he gave me and added a comment that we were not happy with the shelf but 4 months later we have heard nothing. Overall, I have marked our experience as acceptable based on the fact that the finished product is OK but on a customer service rating I would give it a "very poor"”

Helpful Report

Posted 8 years ago

“Finished product is OK but not quite what we expected”

Helpful Report

Posted 8 years ago

“Good quality wardrobes. Good options for customising them. Shame we didn't get exactly what we asked for and have been left with a lot of dirty marks, chips and stains over our walls.”

Helpful Report

Posted 8 years ago

Sharps Bedrooms is rated 4.0 based on 2,879 reviews