Sharps Bedrooms Reviews

Name: Sharps Bedrooms
Rating: 3.96

4.0 Rating 2,880 Reviews

75 %

of reviewers recommend Sharps Bedrooms

Company Reviews

Metrics

Info

4.0

Based on 2,880 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over A Month
On-time Delivery	Greater than 62%
Accurate And Undamaged Orders	Greater than 80%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	3.3 out of 5

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Phone:

0800 789 789

Email:

camberley.directsales@sharps.co.uk

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Sharps Bedrooms 5 star review on 11th July 2023

"Linda"

"Beccy Barker- Smith"

Sharps Bedrooms 5 star review on 18th December 2019

Margaret Marshall

Sharps Bedrooms 5 star review on 13th January 2019

Carey

Sharps Bedrooms 5 star review on 20th November 2018

C Johnston

Anonymous

Anonymous // 01/01/2019

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“Thanks to sharps, i have the perfect wardrobe! My sliding wardrobes are the best thing ever. The installation was quick and they communicated very well with us. The amount of space in each compartment is amazing! I have a hidden bookshelf, where i store dvds, books and beauty products. There's even room for my vast collection of bags! Milly Ayom”

Helpful Report

Posted 10 years ago

“Salesman was very helpful in assisting to design the bedroom so as to make the best use of the available space. Delivery & fitting dates went as planned. Fitter was polite and well presented. Installation was completed on schedule to our complete satisfaction. This was the second bedroom we had fitted by Sharps”

Helpful Report

Posted 10 years ago

“Just had my wardrobes fitted by Sharps, they are terrible one set have to be replaced the customer service was terrible, a word of advise, never pay all the money before they install the wardrobes because this includes the fitters fee, that's why they ask you for 2 payments, I did this big mistake!!!! Their customer services is also terrible!!! They don't care if you have to take time off work to have all the work carried out again - the problem is apparently some of the fitters are excellent, but as I found out to my cost not all of them are, buyer beware!!!”

Helpful Report

Posted 10 years ago

“A very positive experience at every stage. Staff were polite and punctual and the quality of the finished product is very good. I considered the quote to be pricy, but my tight deadline was met with no problems. A minor problem with the wrong drawer fronts being sent was sorted immediately with a special delivery. The fitter was very skilful and left no mess. Even the delivery men were friendly and helpul and the office staff contacted me regularly to make sure that all was in order. All in all I experienced a project that was professionally delivered.”

Helpful Report

Posted 10 years ago

“I have had wardrobes fitted in my bedroom. they are beautiful, and are of high quality. Carl, the fitter, was brilliant. overall an excellent experience, and would highly recommend Sharps. Ilse Haddad”

Helpful Report

Posted 10 years ago

“Fitted cupboards in 2 bedrooms. Good quality furniture - reliable. Reasonable prices. Bit of to and fro'ing with the planning but soon sorted out. Needed a hinge replacement - all got sorted out very smoothly. Would recommend and use again.”

Helpful Report

Posted 10 years ago

“Everything went smoothly. The initial delivery and fitting dates were changed for our convenience. The fitter did a brilliant job. Very happy with the final result. Dr Thomas George”

Helpful Report

Posted 10 years ago

“really really poor service and very shoddy goods, really not worth the money, the joints are realy bad and despite an imminent third try to put things right and as the above review we were promised that someone was coming to take materials away that were delivered without notice and blocking a public area, still no joy!!!”

Helpful Report

Posted 10 years ago

“Sharps fitted our wardrobes so poorly that even their surveyor couldn't believe it. Gaps, chips on the MDF, even black marker pen all over the doors. They then re-fitted the wardrobes and left the waste blocking our driveway. No sign of collection as promised and Christmas is coming. The replacement wardrobes are not finished but that hasn't stopped them from asking for the balance. Awful”

Helpful Report

Posted 10 years ago

“Arranged a 4pm appointment a week in advance with Sharps (Carlisle). I made arrangements to finish work early, along with my Wife, only to find that we arrived home an arrogant sounding salesman left a message wanting to do us a favour?? and re-arrange for an earlier appointment. Obviously this could not be done as we were not home to take the call! On returning the call to say I was at home for our 4pm meeting as appointed. The same salesman said he would ring back in 5 minutes and never did (not even now 24 hours later!) We are not practiced in begging people to come and take our money, so Sharps can go and whistle - this is good news for the smaller local trader as one of them will get to fit out our 3 double bedrooms. So relieved though, after reading facebook reviews!!!”

Helpful Report

Posted 10 years ago

“From the moment I contacted Sharps to enquire about a fitted bedroom the service was second to none. The salesman, the surveyor and the fitter were all very professional, nothing was too much trouble. I would recommend Sharps to anyone who required this type of service. Thank-you to everybody concerned with my order.”

Helpful Report

Posted 10 years ago

“Do not be taken in by their sales techniques offering huge discounts. We had an under eaves full length of the bedroom, open fronted. No way is it value for money, the one day fitting quoted by the surveyor turned out to be almost 3 days. Sharps obviously have no concern over delivery drivers/ fitter walking over cream carpets during very wet weather. We contacted Sharps on several occasions concerning this only to be told a pack of lies by customer services. Total differences of opinion between fitter who I must say was a very nice man, the surveyor and the designer. Would not recommend to anyone.”

Helpful Report

Posted 10 years ago

“I am very pleased with my Sharps fitted wardrobes. They lift the whole room as the white doors reflect light into what was previously quite a dard room having only one window. The service was excellent from the first meeting with their salesman to final installation. The salesman made helpful suggestions as to design and Sharps made no fuss when I wanted to change the colour of the doors a week or so later. The finished wardrobes are just as described and as I expected them to be. The materials were delivered on time and all packaging etc cleared away. I would not hesitate to use them again in the future or recommend them to family and friends.”

Helpful Report

Posted 10 years ago

“I am very impressed with my Sharps bedroom furniture. I was delighted with the customer service and the meticulous attention to detail by the designer, the inspector and the fitter. The inconvenience of having to completely clear the room was the worst part, but well worth the end result.”

Helpful Report

Posted 10 years ago

“Sharps provided the worst service I have encountered. We had shelves and wardrobes in three rooms. The whole process took approximately six weeks longer than agreed with delays at every stage and a very poor unapologetic response from customer services. Delivery of materials was delayed, fitters started and finished late, fitters incorrectly cut materials and we had to make 10 complaints in order to get the finished product. It was agreed over the phone that a specific discount would be applied but this was not applied when the bill was sent. There is a very out-dated attitude to customer service which is a pity as the actual physical product was quite good.”

Helpful Report

Posted 10 years ago

“I cannot recommend Sharps highly enough in terms of both the superb quality of product they are selling and their excellent customer service. We were having four bedrooms fitted, which in itself required a high level of planning and designing. Their consultation and design service was second to none and they were happy to return to our home free of charge on two occasions in order to come up with the best possible design solutions for each of our children individual storage needs. Paul Baron, who fitted our wardrobes was nothing short of a master craftsman. His work is exceptional and he completed the project well under time so that everyone was back in their bedrooms in time for the weekend. Rachel Vincent.”

Helpful Report

Posted 10 years ago

“All personel we dealt with were polite, hardworking and good timekeepers. The design fulfilled our needs and the quality of the product is of a high standard.”

Helpful Report

Posted 10 years ago

“had fitted wardrbes fitted in bedroom happy the service everything went as planned no hold ups installer was first class tradesman and did an excellant job .Couple of negative points slightly over priced for materials used and Sharps commitment to you that they will contact you on conpletion to ensure you have no queries and are happy with the installation two months later still waiting Sharps Thomas Tait”

Helpful Report

Posted 10 years ago

“Great end result. Our room now has space, and the finish is wonderful. One comment would be time. It took two visits from the salesman and another from a surveyor before it could start. However the time gave us a chance to consider what we wanted. Delivery was on time, but does take up a lot of space when you fit three rooms. The installer was great. Very prompt (even at 7:30am) which meant I had little disruption to my day. He worked hard and was clean. Installation took 4 days, which was more than we were originally told by the salesman. I was also surprised that only one person was scheduled to fit 3 rooms. Overall very pleased with result.”