Sharps Bedrooms Reviews

Name: Sharps Bedrooms
Rating: 3.95

4.0 Rating 2,894 Reviews

75 %

of reviewers recommend Sharps Bedrooms

Company Reviews

Metrics

Info

4.0

Based on 2,894 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over A Month
On-time Delivery	Greater than 63%
Accurate And Undamaged Orders	Greater than 77%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	3.2 out of 5

Visit Website

Phone:

0800 789 789

Email:

camberley.directsales@sharps.co.uk

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Sharps Bedrooms 5 star review on 11th July 2023

"Linda"

"Beccy Barker- Smith"

Sharps Bedrooms 5 star review on 18th December 2019

Margaret Marshall

Sharps Bedrooms 5 star review on 13th January 2019

Carey

Sharps Bedrooms 5 star review on 20th November 2018

C Johnston

Anonymous

Anonymous // 01/01/2019

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“Great service from start to finish, when ordered given a delivery time and when it would be fitted and it was done on time with no mess”

Helpful Report

Posted 11 years ago

“From the start the planning,the review of planning and fitting every body was on time and did there job as it should be done.the fitter was on time every day and did a first class job very clean and no ness. We will be having the second bedroom done soon and i will be looking no wear other than Sharps.”

Helpful Report

Posted 11 years ago

“I had a wonderful experience with sharps they were very friendly and efficient, very good quality work worth every penny thank you. Miss nicola brown”

Helpful Report

Posted 11 years ago

“We were very happy with the planning and the suggestions made by the Sales Rep. The delivery team were efficient and the fitter was excellent. The units look great and do exactly what we wanted.”

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Posted 11 years ago

“A very efficient service from initial enquiry through to fitting. Lovely finished product.”

Helpful Report

Posted 11 years ago

“Very pleased with the service we got from Sharps, everybody was pleasant, the fitter worked hard and was very helpful, the whole experience was very enjoyable, we have a lovely fitted bedroom that is very much admired.”

Helpful Report

Posted 11 years ago

“Very pleased with all aspects of the service provided by Sharps, Very pleased with my fitted bedroom, staff pleasant, bedroom much admired.”

Helpful Report

Posted 11 years ago

“Moving into my new home I found all my wardrobes too big. I asked around and decided to obtain a quote from sharps. Although a little pricey I was delighted with the result. My wardrobes were fitted with no fuss and no mess and paying a little extra was worth while as my fitter was great.”

Helpful Report

Posted 11 years ago

“A terrible customer service by a team of dishonest people. Design person said more expensive but 98% satisfaction rating (First lie) offered 50% discount if signed on the day. He removed 40% of what we wanted and it was still 100% more expensive than another bespoke company. Arranged via text message for surveyor to call, waited all day before calling and they said appointment wasn't made. Surveyor called and made more changes. We ordered 18th November but said we wanted delivery 12th January as it was Christmas. Surveyor said that wouldn't be a problem (Second lie). Surveyor also said decoration should be completed and all furniture removed as the fitters would need space to work. Got text message at 17:20 on Friday 2nd January informing delivery would be on Tuesday 6th January. Imagine the hassle to get trades to complete the decorating but we succeeded. At 17:30 on Monday 5th January got a call to inform us delivery would be 13th January and fitters would arrive 15th January. At this point I was angry and the girl said the text message was from their freight people who apparently had access to the mobile phone (third lie) I said I wanted to speak to someone in authority. Another girl called on the following day and after lack of concern I said I was cancelling the order as I had lost confidence. She said someone from the sales department would call the following day to arrange return of the deposit. (They didn't call - fourth lie) After another call and another call they finally said the deposit would be refunded after 7 days. The final insult they took the deposit in 1 day and repaid it after 7 days after having the money for 2 months. IF YOUR ARE LOOKING FOR GOOD CUSTOMER SERVICE DON'T USE SHARPS.”

Helpful Report

Posted 11 years ago

“Reall unhappy with Sharps. I would recommend you avoid them at all costs. Had their sales chap design a wardrobe for us and we paid a deposit to proceed. When their surveyor visited he confirmed that the design was simply unworkable. Two futher meeting were arrange where the surveyor and sales chap attend togther, but on both instances the sales chap failed to show up. At this point we cancelled our order and have been chasing them for the last 2 months to get our deposit back and, no, we still haven't received it. Being sent around the houses each time we chase them. Now considering legal action.”

Helpful Report

Posted 11 years ago

“Good product spoiled by poor customer service.”

Helpful Report

Posted 11 years ago

“i was left very unhappy . Arranged two appointments with the designer after the first visit ,as the Surveyor said that they could not fit back to back wardrobes . I think the designer is out of order ,as i have wasted two days waiting for him to arrive . LMontgomery”

Helpful Report

Posted 11 years ago

“Sharps attended our home for a design visit as we wanted to get floor to celling fitted wardrobes in the main bedroom. The whole experience was wonderful. There was lots to choose from and we were even able to see samples of the wood/doors before choosing which was great. The designer knew what we wanted and drew it all up for us in a design plan. The finished result was even better, the storage space that was created is simply perfect and the quality of the fitting cannot be faulted. We certainly would recommend.”

Helpful Report

Posted 11 years ago

“really poor service and not worth the money!!! it has taken 4 remedial visits to correct a very poor fit, extremely poor customer service!!!”

Helpful Report

Posted 11 years ago

“Thanks to sharps, i have the perfect wardrobe! My sliding wardrobes are the best thing ever. The installation was quick and they communicated very well with us. The amount of space in each compartment is amazing! I have a hidden bookshelf, where i store dvds, books and beauty products. There's even room for my vast collection of bags! Milly Ayom”

Helpful Report

Posted 11 years ago

“Salesman was very helpful in assisting to design the bedroom so as to make the best use of the available space. Delivery & fitting dates went as planned. Fitter was polite and well presented. Installation was completed on schedule to our complete satisfaction. This was the second bedroom we had fitted by Sharps”

Helpful Report

Posted 11 years ago

“Just had my wardrobes fitted by Sharps, they are terrible one set have to be replaced the customer service was terrible, a word of advise, never pay all the money before they install the wardrobes because this includes the fitters fee, that's why they ask you for 2 payments, I did this big mistake!!!! Their customer services is also terrible!!! They don't care if you have to take time off work to have all the work carried out again - the problem is apparently some of the fitters are excellent, but as I found out to my cost not all of them are, buyer beware!!!”

Helpful Report

Posted 11 years ago

“A very positive experience at every stage. Staff were polite and punctual and the quality of the finished product is very good. I considered the quote to be pricy, but my tight deadline was met with no problems. A minor problem with the wrong drawer fronts being sent was sorted immediately with a special delivery. The fitter was very skilful and left no mess. Even the delivery men were friendly and helpul and the office staff contacted me regularly to make sure that all was in order. All in all I experienced a project that was professionally delivered.”

Helpful Report

Posted 11 years ago

“I have had wardrobes fitted in my bedroom. they are beautiful, and are of high quality. Carl, the fitter, was brilliant. overall an excellent experience, and would highly recommend Sharps. Ilse Haddad”

Helpful Report

Posted 11 years ago

“Fitted cupboards in 2 bedrooms. Good quality furniture - reliable. Reasonable prices. Bit of to and fro'ing with the planning but soon sorted out. Needed a hinge replacement - all got sorted out very smoothly. Would recommend and use again.”

Helpful Report

Posted 11 years ago

Sharps Bedrooms is rated 4.0 based on 2,894 reviews