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Servicing Stop Reviews

2.0 Rating 3,155 Reviews

24 %

of reviewers recommend Servicing Stop

Company Reviews

2.0

Based on 3,155 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 18%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

0 800 970 9046

Email:

help@servicingstop.co.uk

Location:

Refuge House 9-10,River Front
London
EN1 3SZ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Scammers need shutting down Gary needs firing this company take Ur car and then demand ridiculous prices if 174 for brake fluid or say you can't have you're car back well this time you have messed with the wrong person as I can do this fir years to make sure no one else gets ripped off like I did absolute disgrace my next stop is trading standards”

Posted 9 hours ago

“There are many issues with them. Just paid almost £2000 for servicing a little Fiat500. Not even sure what was fixed, they were telling me the problems so quickly hardly giving time to understand everything, not to mention the prices. Never receid the normal video about the problems. All of their prices are very high. The first suspicion was when my bank transfer didn't go through. To complain to them it's really not easy. I wish I check the revies before.”

Posted 1 day ago

“Tried to tell me a Seat Mii 1L needed 'special oil' and an engine flush plus other bits at a cost of £680. Ended up having an argument with the advisor as he was treating me like I was stupid. Told them NOT to do it and return the car, then get an email saying I have approved the extra work. Absolute cowboys!”

Posted 2 days ago

“This company is a total scam, I have paid with good faith the agreed cost of £210 for service and MOT of my 5 year old Mercedes car. They have charged me additional cost of £30 for special engine oil which not only was not needed for my car, but also it was not optional choice either. This is because their agent called me and put me under lot of pressure of either to agree with additional payment or the car oil shall not be changed. Although the total cost was higher than the other reputable companies, however the actual concern is that, the car was serviced in a small and unequipped guarage based on online checks, where you don't take even a very old car there. It was returned with plenty of oil prints inside and outside the car as well as the engine bay became very oily and dirty. The car was also returned by a kid for which I am not sure if he had any qualification for driving it. The service report is a fake too as I believe it is a ready made template and the header is updated for each customer with no other details of the actual service is given there. Finally, the company agent put me under huge pressure over the phone to agree and pay for series of other unnecessary expensive repairs, where none of which was mentioned in the MOT report. It is really shocking to see that still after a large number of negative feedbacks, the company operates as normal and manages to cheat many other customers and no action is taken to stop it. Please avoid using them as nothing is genuine about them. If I had choice I would give the no stars at all as they don't deserve any.”

Posted 5 days ago

“They Charged me initial £113 for Full service, and later they sent me total bill of £238 for Lifetime Engine Oil and flush, which was never required. Before confirming, they confirmed via mail and phone that I could not get through until i received my car. Nothing was done, it seems, while receiving it back. I felt like I was being cheated, they just stole the money. Later, Garage Guys called me and informed they they had agreed to the quote of £150. Cheaters”

Posted 1 week ago

“Feel sick to my stomach I've got cancer can't really go out so contacted service stop got a estimate for 85 pounds to change oil said I needed specialist oil cabin filters and brake disc and pads 1875.00 pounds not been to sleep yet so worried about all this total scammers”

Posted 1 week ago

“Just saw the reviews now I am so angry, they listed the issues on the car and I imaged the engine light showed up because it needs a normal service including oil change, but they called me back and sounded like they want to keep my car hostage and charged me £512 !!! Which I will be chasing up in the morning as they said they can not work on it now as the garage is closing, I do not recommend!!! This company should really be sued and closed down. They said on the website it closes at 6pm and I called at 5pm to make the amendments and cancel the payment but apparently they were closed.”

Posted 1 week ago

“I paid for a full service but didn’t get one even though the service report said I had, but it was inaccurate for example it said that all the tyres on the car had 6mm of tread on them but I knew the front tyres were a lot lower than that they only had 2mm maximum. The garage that did the service didn’t know anything about the report and said that they have difficulty with communication with service stop. The report was so perfect all the boxes had been ticked by someone to say everything had been checked and was fine but alot of it hadn’t been done. I know it hadn’t because I took it back to the garage which was an option I had from customer services at SeviceStop when I first complained. The mechanics from the garage told me that they only usually do an oil change, an oil filter change and check some levels for service stop an not a full service. They did do some basic checks while I waited for example checking all the lights were working properly. They said they had already changed the oil and oil filter. So there was quite alot of things had still been checked. I’m trying to get some money back from them but they have not replied to my last letter from about three weeks ago. I recommend people not to have a car service from ServiceStop, it’s a terrible company in my experience and from many of the reviews many people have had a bad experience with them.”

Posted 1 week ago

“Book vehicle online and paid in full, contacted them the day before asking them to collect between 9-10am. They confirmed by email. Day of collection 9:30am called the driver phone switched off, 11:00am arrived and no collection. The service advisor was not that helpful no apologies no confirmation that the car would be back the same day, no guarantee of collection time. So cancelled and requested refund. I would avoid these people they do not do what they say. Also looking at there service cost and info this is more than I check and not a service.”

Posted 1 week ago

“Avoid them. They have cancelled on us twice and it's strange that you cant call them. Made me miss an urgent meeting. They absolutely don't care. It seems as though they are managing it from a garden shed. Does seem like a scam.”

Posted 1 week ago

“Car was booked in for a full diesel service. Huge list of things ticked off. Could see my tyres had not been touched and therefore brakes not checked. Was told all tyres removed. A Warning light came on the NEXT day to say oil was low. On the dipstick it was LOWER than the Bottom line! Despite me paying an extra £89.99 for specialist oil and life time flush. I was told my car would be collected at 8 am and back by 2 and it gone for over 9 hours. We drive to the garage on the paperwork and it wasn’t even there ! Total scam and cost me over £200”

Posted 1 week ago

“AVOID - Service stop schedule say they check and top up brakefluid - my car had 30K miles and they said i had to have brakefluid renewed at £140”

Posted 2 weeks ago

“One of the worst companies I have ever dealt with - don't go near them. I got lured in with cheap prices and quick sales calls. I had 7 calls on the day of collection and they were 3 hours late. I asked for no extras as the car was only just over a year old - I got a call and email with all the extras and when I refused to have them the agent put the phone down on me. Calling back to find out what has happened to my car the agent refused to tell me as he couldn't see the info despite me having g my ref etc. Luckily I managed to do some detective work and spoke to the actual garage to find my car was coming back - but they can't provide the report as it's all down to Servicing stop - surprise surprise. I normally always read reviews and if I had I would never have used them - I really hope you get to read my review before you use them. I still haven't had my car back!”

Posted 2 weeks ago

“Biggest scammers ever. I have been charged £302 for oil change with some lifetime engine flush and car came back scratched. Thx to their customer service and sale people.. sick of you. No help whatever. Once you decide to book the service you going to get ripped off. Never ever again. Lesson learned and I’m warning everyone one. Their service used to be good 7+ years ago when you could talk to garage directly now . They are just scammers from office. I hope my car didn’t get Damaged by them.”

Posted 2 weeks ago

“Booked in for full service which clearly stated that change of spark plugs included in the option with extra charges, however when the collected my car they recommended a car diagnostic check for £250 which I refused because I already knew what the problem was but they still went ahead with it and I paid the fee. they charged me £40 for oil change, and then stated that I had to change my spark plug which I told them in the beginning, and they said it will cost me £580 which I refused and asked them to return my car. I managed to get a quote from a highly know garage and I ended up paying £148 saving myself £432. THEY ARE GREAT SCAMERS. NEVER WILL I EVER USE THEM AGAIN OR EVEN RECOMEND THEM TO ANYONE.”

Posted 2 weeks ago

“These guys are SCAMMERS! Took my car in for service and MOT. I paid £110, got a quote for £1767.70......yes £1767.70!!! (allegedly because the car failed the MOT on many fronts) Of course I declined, it took them 3 days to return my car, but only after I began to threaten them. No MOT fail certificate....so probably not done! No evidence that any service was done. I eventually got the MOT, servicing done + all the repairs for £352. STAY OFF THESE GUYS. THEY ARE SCAMMERS!!!”

Posted 2 weeks ago

“Rip off merchants! They quoted me £175 for service and MOT. They contacted me to say the car had passed the MOT but needed an extra £175 to change the oil and brake fluid. Standard stuff that should be done on a service. I rang the garage that did the work and they told me they wouldn’t charge anywhere near that. Don’t be fooled with the initial quote like I was. I was told that if I wanted my car back quicker I would have to give a 10 star review. Cowboys, avoid at all costs!!”

Posted 2 weeks ago

“Car returns with management light still on.. After saying it was completed. Twice!! Mot and service cost me over £500 last year and over 700 this year. My car is now only worth 350 with going too them twice , they really are charlatans.”

Posted 2 weeks ago

“LIAR CRIMINAL SCAMMER COMPANY!!!!!!!!!!!! NEVER AGAIN POLICE INVESTIGATION NEEDED”

Posted 3 weeks ago

“Have your pants down stay clear”

Posted 3 weeks ago

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Servicing Stop is rated 2.0 based on 3,155 reviews