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Servicing Stop Reviews

2.0 Rating 3,148 Reviews

24 %

of reviewers recommend Servicing Stop

Company Reviews

2.0

Based on 3,148 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 18%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

0 800 970 9046

Email:

help@servicingstop.co.uk

Location:

Refuge House 9-10,River Front
London
EN1 3SZ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“-Minus 5 stars I only wanted a service, i paid advance. Car was picked up at allocated time. Got a phone call later in the day saying rear suspension, need oil draining and other things to a cost of around £800. I didn't have funds for the work as I only wanted a service. Anyway they somehow got £300+ out of me for the immediate things they said I needed doing. I had initially looked on Trust Pilot for reviews. I since found out they are being investigated for fake reviews on there. Tbh I don't even think they did any of the service, or work. The garage also tightened my wheel nuts too tight, causing me more expense when I needed a new tyre as it was so tight it ruined the thread on the locking nut. Servicing stop told loads of lies when I've contacted them and have had an excuse for everything. The service book was ticked on remove wheels, but they said the garage didn't have to take off the wheels. Don't trust them with your car. These are the lowest of the low. AVOID, AVOID AVOID!!!”

Posted 1 month ago

“Tried to bully me into buying services I didn’t need- threatening if I didn’t buy them my car would fail MOT - didn’t buy and spoke with the mechanic on return of my car (which was 2 hours late and the garage wasn’t accepting calls so had no idea where my car was) the mechanic said that it was a good car and the service I was trying to be sold on the phone want needed- apparently they try it with a lot of customers on the phone”

Posted 1 month ago

“Avoid at all costs ... totally unprofessional and rip off merchants ! People like these should not be allowed to trade”

Posted 1 month ago

“Scammers! Avoid at all costs. They charged for work not done. Cancellation for MOT caused me issues. Don’t use them!”

Posted 1 month ago

“Scamming Ripe of merchants, AVOID AT ALL COSTS. There is a Facebook support group with some of the people this company has scammed and ripped off. They charge you double what the garage do and don’t even do the work you have been charged double for. I have reported them to trading standards and action fraud, plus rip off Britain bbc watchdog and Martin Lewis. How this company is still running without all the directors and staff being in jail is unbelievable.”

Posted 1 month ago

“Collected my car 4 hrs late for its first service, Poor communication, wanted to carry our £600 worth of work on a 2 year old car including an engine flush. Upon returning my car I took it back to my dealership as the service light kept coming back on only to be told no oil change had been carried out. Still awaiting a response from servicing stop!! No reply to any of my emails and no phone number to call. What have i paid for ? Clearly not a service”

Posted 1 month ago

“Total rip off. Wanted to charge £1700 for what ended up being £300 worth of work. The owners need locking up.”

Posted 1 month ago

“They don’t deserve a star . Very bad service. Stay away from this company”

Posted 1 month ago

“I got totally scammed for £1.000 for work that did not need doing”

Posted 1 month ago

“We had our BMW serviced and to be fair we did not have an issue. However a few weeks later our car was stolen off our drive. We still had our two keys with us. People have advised that our key could have been cloned. They were the only people to have access to our keys. Makes you wonder….”

Posted 1 month ago

“Avoid using Servicing Stop! They initially seem like a really good deal, collecting your vehicle and getting it serviced and an MOT for around £170. But. On the day they collected my car I received a phone call from them telling me they wanted an extra £900 for work that was needed (which I subsequently found out was completely unnecessary) even though it had apparently passed the MOT. On looking at other online reviews it appears they do the same thing to all their customers. This is a complete rip off and I'm shocked that they are able to still get away with this. I did try and complain to their customer service department but the response was terrible and completely inadequate. Please let this be a warning to anyone else considering using Servicing Stop. Avoid, avoid, avoid.”

Posted 2 months ago

“Zero Total scammers. Took my car and blackmailed if I don't pay they will not return. Spoken to nice guy at garage was really helpful. Don't pay them penny... ba&tards”

Posted 2 months ago

“Keep well away, paid £383 for a service plus MOT, No receipt god nows what they have done.failed my cars MOT due to a faulty sensor they wanted over a£1000 for this plus VATon top. My car is mercedes coupe c class. I bought the sensor for £120 fitted it my self took me half an hr. Passed its MOT with flying colours. Enough said.”

Posted 2 months ago

“Paid in advance. Unreliable. Waiting in all morning for collection. Tried chat which was no use. Sent email and got call back saying two people had called in sick so I would need to rebook or cancel. Cancelled and told it would be full refund. Five to ten working days! I hope it is!!! I shall be checking.”

Posted 2 months ago

“The garage did not stamp my service book and it’s impossible to contact them by phone without having to pay a fee . They tried to ramp up the service cost with extra work and also tried to charge £340 just to change my front brake pads . Before my vehicle was delivered back the guy on the phone asked if ki could give a nine or ten star review before I even had the vehicle returned which rather stupidly I did as I was worried I wouldn’t get my car back.an independent garage quoted me £102 to change my front brake pads . I would avoid this company at all costs it’s not worth the hassle of trying to get in touch should anything goes wrong”

Posted 2 months ago

“Unreliable and steal”

Posted 2 months ago

“They are fraud and i am surprised they are doing same thing with every customer. Don’t use them. They overcharging for the things which are not considerable and force you to pay otherwise they will not deliver your car. Full of scam and I would recommend every victim to use legal channel to stop them.”

Posted 2 months ago

“Fraud, cheating whatever you can call it, they will intentionally fail MOT and ask for repairs, they have given a bill of around £2000, which later i have done through garage for 400(including 3 new tyres). Don't use them.”

Posted 2 months ago

“You have been warned. Avoid them like the plague, totally incompetent.No wonder some of the Dragons in the den smelt these charlatans a mile off. They are a firm of scammers. They will rob you blind. The most unscrupulous organisation I have ever dealt with. They fabricate faults and quote extortionate amount to have none existent faults fixed. Do not touch them with the longest barge pole you can find. DO NOT USE THEM”

Posted 2 months ago

“DO NOT USE. LONG EXPLANATION.... BUT TOTAL RIP OFF MERCHANTS”

Posted 2 months ago

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Servicing Stop is rated 2.0 based on 3,148 reviews