Servicing Stop Reviews

Name: Servicing Stop
Address: Refuge House 9-10,River Front, London
Rating: 1.87

1.9 Rating 3,597 Reviews

21 %

of reviewers recommend Servicing Stop

Company Reviews

Metrics

Info

1.9

Based on 3,597 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	6 - 12 Hours

Visit Website

Phone:

0 800 970 9046

Email:

help@servicingstop.co.uk

Location:

Refuge House 9-10,River Front
London
EN1 3SZ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Disgrace of a company...cancelled orginal appointment and have not been able to contact them since. Works paid for and not carried out. Have reported to trading standards...they need closing down.”

Helpful Report

Posted 5 years ago

“Failed to collect car took me to chase them only to find out they aren't collecting it on the day I arranged. Then spent 30 minutes on the phone waiting to speak to someone - they never picked up. Total waster of time! Avoid them at all costs and advise all others to do the same. If I give 0 or negative stars I would. I will be speaking to trading standards to try to get them shut down.”

Helpful Report

Posted 5 years ago

“Work not done that paid for, excessive expensive quotes made out to be essential but was not, late drop back for vehicle leaving me stranded. DO NOT USE.”

Helpful Report

Posted 5 years ago

“Reported this business to Trading Standards”

Helpful Report

Posted 5 years ago

“Worst company ever. Please dont trust this company. It takes them weeks to reply to an email and they never answer there phone.”

Helpful Report

Posted 5 years ago

“Service Stop took my car on Friday 4th December just before 10am. It is written that the car will be delivered between 4-6pm. Customer services close at 5pm. I have been without my car and still I have heard nothing! I don't know where my car is and no one in customer services is answering....been on the phone for over 30 minutes and still waiting to be answered. I am so dissapointed. I should have stuck to my normal garage....Please someone from this company contact me. I am disabled and need my car!”

Helpful Report

Posted 5 years ago

“Absolute joke of a firm........not worth 1 star....give a wide birth......run by monkeys.......”

Helpful Report

Posted 5 years ago

“Picked car up......left at garage.....no contact...no message to pay......car in garage all over weekend.....absolute joke of a company...DO NOT USE!!!!!!!! Never ever again.......make a wide berth from these cowboys.....”

Helpful Report

Posted 5 years ago

“What a rip off paid £140 for service and mot got a phone call saying additional works needed that would cost another £340 I asked what the works were and was told, special oil,? pollen filter in winter? and other brake issues? my car has only done 15000 miles. Please do not use this company. You have been warned.”

Helpful Report

Posted 5 years ago

“Just had my voyager "serviced " rubbish scammers, nothing has been done at all even service book not stamped . Avoid Avoid Avoid feel used totally £180 pounds in the bin. Glasgow the car Voyager”

Helpful Report

Posted 5 years ago

“Please don't waste your time, avoid this company at all costs very rude support, impossible to reach. refuse to tell me where my car is being serviced. I will be reporting them to Trading Standards.”

Helpful Report

Posted 5 years ago

“This company operate only to make money not to satisfy customers in any way at all. I feel sorry for the garages whose reputations are tarnished by hard selling of works at prices that have been inflated by the ‘customer services team’. Nobody answers the phone - 50 mins and gave up. When I didn’t want all the expensive repairs I was quickly dismissed without understanding what the issues were. Needless to say I will never use this company again - the convenience of pick up and delivery supposedly same day was to save me the hassle especially during COVID. Unfortunately Servicestop moved the appointment, then wouldn’t reply to the fact I’d been given incorrect pick up details so wasted half a day but worse spent 4 hours trying to find out where my car was and wasn’t returned that day. The reason I didn’t get my car was that servicestop didn’t inform the garage of payment - obviously because they don’t answer phones!!! Avoid at all costs unless you enjoy the thrill of your bank balance taking a hit and your car going missing. What was meant to be stress free was a shocking experience”

Helpful Report

Posted 5 years ago

“Communications are good but cost very high service ok but paid three times more for the tasks undertaken avoid unless you have deep pockets should have known better like the saying goes if it sounds too good then there’s a catch !!!”

Helpful Report

Posted 5 years ago

“Car booked in for interim service and mot on 23.11.20 no.onecalled or arrived to pick up car, no reply to phone calls text message next day to say I had cancelled ! Rebooked for 2.12.20 but again no one arrived.no reply to calls only answering mc. As you pay online have they taken the money for a non job? V.Smith Featherstone”

Helpful Report

Posted 5 years ago

“Do not use them save money and stress ,they are a scam company who are uncountable when there is a problem”

Helpful Report

Posted 5 years ago

“I paid full service and MOT for £107 to pick my car 4-10AM but arrived 11:00 and return my car by 16-18:00 but it did not happened they charged me an additional £305 for one tyre replacement, brake fluid, and fallen filter. Will it cost that much? Is a rip off ! So I pay all in all £413 all in! Please if anybody can read this story of mine or this bad experience, never go to this SERVICING STOP LTD. or any authority please do something about it so they won’t victimised other regular citizens!”

Helpful Report

Posted 5 years ago

“I was quoted £110 and ended up paying for to £685 for a full service car. DO NOT USE this company if not you will regret not only financially but also they will waste you time never care about you once you have paid. They never pick up their phone, never reply to emails, they don't even tell you the status of the job undertaken on you car. I handle them my car, they said it will last a day and they didn't even call or text me that it will take longer than expected and myself didn't even know when they will return my car. In the morning the next day they left the key in front of the house without even letting me know(Someone could have nicked it). AWFUL COMPANY! AVOID Them at all COST. VERY BAD COMPANY TO TRUST WITH AN HORRIBLE CUSTOMER SERVICE. I WILL NEVER EVER USED THEM AGAIN!!!! In addition to this, they lied to me that a part was damage and needed to be replaced. I told not to change anything on that and went to a local garage and it was alright as it was a dirt and they wanted to charge me on that!!!! I am starting to doubt on the work they said they have done. I AM VERY VERY DISAPPOINTED :(”

Helpful Report

Posted 5 years ago

“Used them for 4 years and was fairly happy with the service until..... The DPF (on my Kia with a 7 year warranty) broke. I used service stop because they guarantee that your warranty will not be affected as they use correct parts etc. The invoices do not clearly specify this information. I need an invoice that clearly states the oils used etc in order to get the car fixed under warranty. I have now been 20 days without a car!!!! Answer the phone service stop!!!!!”

Helpful Report

Posted 5 years ago

“My car got taken for a full service yesterday 30/11/2020 at 9.30am, despite repeated unsuccessful calls and e.mails I never heard back from them, my car still wasnt returned this morning again unsuccessful calls to them my daughter drove to the designated garage whereupon I basically had to steal my own car back,(I had paid in advance)will be writing to their head office with a strong worded complaint, dont even think of using this company”

Helpful Report

Posted 5 years ago

“Absolute disgrace! Quoted £116 then tried to charge me £375 for an oil change and break fluid top up! Contacted the garage direct and was advised they too are trying to get out of contract with them! There charge £26!!! Service stop were trying to make a profit of over £175!! Wouldn't answer the phone! Vile company! Out to make money on innocent members of the public! I have reported them to the government, trading standards, financial ombudsman and advertising agencies! Steer well clear they are sharks and will refuse to release your car unless you pay! Sadly for them they didn't realise they were dealing with a police officer!!!”

Helpful Report

Posted 5 years ago

Servicing Stop is rated 1.9 based on 3,597 reviews