Servicing Stop Reviews

Name: Servicing Stop
Address: Refuge House 9-10,River Front, London
Rating: 1.87

1.9 Rating 3,565 Reviews

21 %

of reviewers recommend Servicing Stop

Company Reviews

Metrics

Info

1.9

Based on 3,565 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 19%
Accurate And Undamaged Orders	Greater than 73%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

0 800 970 9046

Email:

help@servicingstop.co.uk

Location:

Refuge House 9-10,River Front
London
EN1 3SZ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Used these two years in a row now with no issues car always collected and returned on time”

Helpful Report

Posted 9 years ago

“I booked my car in for an MOT & Full Service. Service Stop was quick and easy to use with very professional and prompt customer service. Would definitely recommend and use this company again.”

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Posted 9 years ago

“I booked my car in for Mot and servicing.It passed the mot and it drives very well.The price was reasonable too.I shall definitely return next year.Thank you”

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Posted 9 years ago

“Booked my servicing stop MOT, have used before and they never disappoint. The call staff are super friendly, you get a text the day before and a courtesy call to ensure you're happy with the collection. A friendly representative collects your car when you chose your slot time. The car is taken, MOT done and your called if any action needs addressing, you're never pressed into getting anything fixed if your strapped for cash. It's absolutely perfect if you're a shift worker and between nights, you can rest assured your car is well looked after whilst catching those all important zzz's. I highly recommend servicing stop and I will continue to use them. £24.00 is a bargain for anyone who's short on time with the door-2-door collection and return. Try it you won't be disappointed!”

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Posted 9 years ago

“5* service from start to finish. The best communication I have received from any company I have ever dealt with. Polite, professional, punctual and all for a great price. The collection and delivery of my vehicle was so stress free. Highly Recommend servicing stop to anyone, thank you”

Helpful Report

Posted 9 years ago

“Great company to deal with. All the communication was great and no pressure at all to commit to any "extras". The value for money was superb much cheaper than a main dealership. Would definitely use again.”

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Posted 9 years ago

“Superb service from start to finish.”

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Posted 9 years ago

“Excellent service and customer relations. Made the whole process very easy”

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Posted 9 years ago

“Top class service, at bargain prices!! I was provided Servicing Stops details by an acquaintance in the motor trade after some dissatisfaction with my previous mini servicing and I couldn't be happier. I work in Harrogate so being able to work from home while someone else sorted out collecting the car for its MOT and returning it home was such a bonus. The whole process couldn't have been more straightforward: - booking the car in was very easy they were helpful and flexible to meet our requirements; - we received a helpful reminder email the day before the booking and - on the morning of the MOT the car was collected promptly and efficiently; - the MOT was carried out quickly and I was informed immediately of the extra charges (a worn tyre and a cracked number plate), the charges were very reasonable and comparable with other local garages and much lower that when you use a dealer; - payment was easy you just follow an emailed link (you can even pre-book a reduced price 6mth service if you like); - the invoice and documents were provided straight away and you are informed when your car will be delivered back. Overall it's a great company who obviously put the customer and customer service at the heart of everything they do. I'd strongly recommend you give Servicing Stop ago, I will be using them for all our cars future MOTs and Servicing.”

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Posted 9 years ago

“Quick booking process 50% cheaper than dealer pricing. Convenient pick up time and all work varried out to agreed schedule. Will definitely use for servicing and mot in future.”

Helpful Report

Posted 9 years ago

“My car was collected bang in time and was booked for a MOT and Service, I was called and kept informed of the advisory items on the MOT, the car was then delivered back to me well within the timeframe I was given. I couldn't ask for anymore, I would recommend this service.”

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Posted 9 years ago

“Good communication pleasant staff picked up and dropped off at great times ... happy with all except the price of the things that needed doing for the mot and things recommended for the service were pricey. They weren't pushy though I only had done what I wanted.”

Helpful Report

Posted 9 years ago

“I have used Servicing Stop for the second time and again very pleased with the professional service I got. The garage were helpful and polite and picked up the car and returned it to me at a time convenient to myself. Will certainly return. B. Stone Birmingham ref.520243”

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Posted 9 years ago

“Service was exactly as described, price was very good and they arranged additional work for me without any issues”

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Posted 9 years ago

“Efficient and thorough. Great concept and company.”

Helpful Report

Posted 9 years ago

“Booking ref 527709 I booked the service and mot for 1 Nov, they did not pick up the car. I called them to ask about it they said they did not book a garage and can reschedule. that is not good for me I need it done today if they had bothered to inform me I would have made other arrangements and booked an MOT somewhere else. However I did not get a phone call an email or text from them that they would not come and now I can not find anywhere to do the MOT. If you need it done on the day you ask for it don't expect it to be done, or that they will tell you about it beforehand. Avoid at all costs !!!”

Helpful Report

Posted 9 years ago

Dear Mr. Rozitas, thank you for contacting Servicing Stop on Yell.com to express your thoughts on your recent experience with our services. I understand that your booking on the preferred date did not proceed as expected, and for this I sincerely apologise. Although I am aware, upon locating your account on our system you were in fact offered an alternate date for your service. Unfortunately this deemed of further inconvenience to you and were forced to make the decision to cancel your overall booking due to these circumstances, which is absolutely understandable. Rest assured, this has been noted on our system and forwarded to our Network Care Dept. to ensure this does not reoccur with our prospective customers within the near future. Therefore, I would like to thank you for bringing this issue to our attention. Best regards, Dorothy at Servicing Stop."

Posted 9 years ago

“Excellant service and customer care and you dont need to book the day off work. Highly recommended”

Helpful Report

Posted 9 years ago

“Excellant service and customer care and you dont need to book the day off work. Highly recommended”

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Posted 9 years ago

“Job #516706. Booked my Merc in for a full service and SStop rang to cancel 20-hours before they were due to collect the car, couldn't fit me in. 1500 garages nationally? I think not! This seems to happen a lot. Rang them back to rearrange for another date - told no problem would email and text a confirmation. Silence. So how many times do I have to be let down before the penny drops? So I've booked in at a main dealer. Sometimes money isn't the only consideration, service must count for something.”

Helpful Report

Posted 9 years ago

“Booked an MOT pick up service for 12 October and received confirmation on 3 October. On 11 October, i.e. one day before the booked MOT, I received a call telling me that they couldn't find a garage to do the MOT but they could offer an alternative for 20 October, so more than a week later. MOT runs out on 17 Oct, can't get to usual garage due to work committment and thought this was an excellent solution. How wrong. I complained and received a call from a very unfriendly lady explaining they could offer me an appointment for 14 October but I would have to bring the car. To get to the garage would take me about 45 minutes plus I would have to wait and then drive back, so exactly something I can't do during the week and I why I had booked their services in the first place. No other alternative or compensation offered, only a quite unfriendly apology. Don't use if you need a reliable pick up because you got work commitments.”

Helpful Report

Posted 9 years ago

Servicing Stop is rated 1.9 based on 3,565 reviews