Servicing Stop Reviews

Name: Servicing Stop
Address: Refuge House 9-10,River Front, London
Rating: 1.87

1.9 Rating 3,565 Reviews

21 %

of reviewers recommend Servicing Stop

Company Reviews

Metrics

Info

1.9

Based on 3,565 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 19%
Accurate And Undamaged Orders	Greater than 73%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

0 800 970 9046

Email:

help@servicingstop.co.uk

Location:

Refuge House 9-10,River Front
London
EN1 3SZ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I would strongly recommend anyone thinking of servicing stop to look elsewhere. Once my car was collected I was told that I would be informed of updates about my car throughout the day and it would be returned to me at 6 o'clock. However, by 5pm I had heard nothing from either Servicing Stop or the garage that was dealing with my car, this led to me having to chase up the situation myself. When I called Servicing stop and enquired about the situation they said they had 'no idea' what was going on with my car as they couldn't contact the garage. This put me in a weird situation as Servicing Stop or myself could not get through to the garage which made me fear for the worst. Eventually after an two hours of going back and forth at about 9 o'clock my car was randomly returned to me. To summarise Servicing Stop are utterly useless if things start to go wrong and they should take it upon themselves to use garages that give better service and actually pick up their calls.”

Helpful Report

Posted 9 years ago

“Terrible - total rip-off! Where to start.... hour late pick up, £128 service and MOT ended up as £251. They spoke to my partner very late in the day (half hour before the car was due back) and said it passed MOT but needed etc etc.. the guy mentioned the costs and said an invoice would be sent online to pay...but my partner was under absolutely NO impression that he was actually 'authorising' a brake fluid change or a 'fuel treatment'!!! He just said OK as he thought it had already been done and that they had spoken to me (its my car & I booked the service!!!!). After getting no joy from a very rude man at servicing stop and being told 'well nobody is happy about paying money out on their car!' I finally had to pay the bill so the garage would release my car which I eventually got back an hour after it was due which meant my partner had to take my daughter to work with him.....All in all very upsetting and I feel very cheated, I was just going to get a £40 MOT but got lured in with a half price service and now I am overdrawn! Oh... and incidentally my service book wasn't stamped either!”

Helpful Report

Posted 9 years ago

“l would like to thank all the staff of Kwit Fit York Road, Leeds. For helping my husband get our old car through the M.OT before our Road Tax ran out. A BIG THANK YOU”

Helpful Report

Posted 9 years ago

“Very poor stay away thay quote u a price from the information you give them and then tell you that you need more expensive stuff . If u don't want the work done thay want to charge you £50 to cancel”

Helpful Report

Posted 10 years ago

“First and last time I'll ever use this 'company'. Completely useless in both the service they offer and handling of customer. Steer clear”

Helpful Report

Posted 10 years ago

Servicing Stop is rated 1.9 based on 3,565 reviews