Servicing Stop Reviews

Name: Servicing Stop
Address: Refuge House 9-10,River Front, London
Rating: 1.87

1.9 Rating 3,599 Reviews

21 %

of reviewers recommend Servicing Stop

Company Reviews

Metrics

Info

1.9

Based on 3,599 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	6 - 12 Hours

Visit Website

Phone:

0 800 970 9046

Email:

help@servicingstop.co.uk

Location:

Refuge House 9-10,River Front
London
EN1 3SZ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Service provided was as described.”

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Posted 8 years ago

“Good service and efficient”

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Posted 8 years ago

“Great service great prices. I will continue to use for all my vehicles.”

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Posted 8 years ago

“Service Stop were reliable, efficient and helpful. I would definitely recommend. Thanks. Rachel”

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Posted 8 years ago

“Great door-to-door service, second year I've used Service Stop for my M.O.T. Suits me as I work full-time & can't be without my car.”

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Posted 8 years ago

“Excellent service, convenient, and great value for money. They used a local garage, would definitely use again”

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Posted 8 years ago

“Quick and easy. Thanks”

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Posted 8 years ago

“Very convenient especially when they pick up the car & drop it off again once the service was completed.”

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Posted 8 years ago

“Very happy with the service”

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Posted 8 years ago

“Very good service”

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Posted 8 years ago

“On time, fast and efficient.”

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Posted 8 years ago

“I just forked out over £600 for a full service-I was called by a member of the garage to say that only 1 thing needed fixing to pass the MOT (Screen wash pump) around £100...fine. I was then offered a whole suite of treatments as part of the service and was assured I was getting the best price. I trusted the adviser and agreed for additional work to be carried out. More fool I for having trusted these crooks. £65 + VAT for a brake fluid change (Halfords will do this for £37 incl VAT). Then they try to scam you by paying an additional £25 to ensure you get the special service price again next year. But their special sale never ends they just change the name of the sale from Winter, Spring, Summer etc 365 days a year so why do they need to take extra money to secure a special a price when the special price never changes?-Avoid this company at all costs.”

Helpful Report

Posted 8 years ago

Good morning, Thanks for taking the time to leave us a review following your service. We’re sorry you were not entirely satisfied with your experience; providing a car servicing experience that is convenient, affordable and hassle-free for the customer is our ultimate aim at Servicing Stop. I’m sorry you feel the cost of the brake fluid change was high. We monitor our prices very carefully so that our customers are always sure of getting a good deal overall. In most cases, we like to think we’re the cheapest and when you factor in other aspects, such as the free collection and delivery offered as standard with all our service plans, we think the customer definitely comes out on top. Despite never knowingly being beaten on price (see our Best Price guarantee), like all service providers, our prices fluctuate throughout the year depending on a number of factors. We have a number of sales annually, where our prices are even cheaper than usual. Our most recent was the MOT sale in March, where customers could get an MOT for £15 if booked with a service. The £25 you mention is an optional deposit you can choose to pay upon the completion of the service. The customer is under no obligation to pay it, and it simply locks down the price of the service for the following year. We’d be more than happy to discuss with you the points you raise in your review. Please email me personally at hello@servicingstop.co.uk if you would like to do so. Best Regards, Dean

Posted 8 years ago

“I booked my vehicle in for an mot then waited a week for my booking then it was cancelled on the day so I booked another one for a week later and that was also cancelled due to no drivers available so I was a week late on my mot I am not happy at all”

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Posted 8 years ago

“Affordable, efficient and so easy! Will be using Servicing Stop every time from now on”

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Posted 8 years ago

“To many requests for praise I have 3 cars”

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Posted 8 years ago

“Two years running I have used Servicing Stop and my car has passed its MOT. I have used the free pick up drop off service which I find to be very useful.”

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Posted 8 years ago

“Efficient and friendly”

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Posted 8 years ago

“Very efficient service as they pick up and drop off wherever you need them to. Easy payment option and reliable service.”

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Posted 8 years ago

“I was charged £47 for a head light adjust , what a rip off Halfords charge £12.50”

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Posted 8 years ago

Good morning Roy, Thanks for your comments following your service. When it comes to car servicing, Servicing Stop aims to be the most convenient, affordable and transparent provider going. We do this via free car collection and delivery; offering a Best Price guarantee (if you find a main dealer offering a cheaper base service price than us, we’ll match it); developing new technology such as our Servicing Stop smartphone app that documents our mechanics’ recommendations using images and video. I’m sorry you felt you were overcharged for your headlight adjustment. Obviously different service providers break down their overall pricing in different ways and whilst this particular item may be slightly higher in price than others, many other parts of our service plans work out cheaper or free - such as our collection and delivery of your vehicle! We’d be happy to have a chat with you about your service if you’d like? Feel free to email me personally at hello@servicingstop.co.uk Best Regards, Dean

Posted 8 years ago

“Good service”

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Posted 8 years ago

Servicing Stop is rated 1.9 based on 3,599 reviews