Servicing Stop Reviews

Name: Servicing Stop
Address: Refuge House 9-10,River Front, London
Rating: 1.86

1.9 Rating 3,617 Reviews

21 %

of reviewers recommend Servicing Stop

Company Reviews

Metrics

Info

1.9

Based on 3,617 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

Visit Website

Phone:

0 800 970 9046

Email:

help@servicingstop.co.uk

Location:

Refuge House 9-10,River Front
London
EN1 3SZ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My full service & MOT were booked for 19/10/17 ,pick up arranged between 8 &10am . A very pleasant young man arrived to collect my car around 9 , I had a call later from a polite man advising things that needed doing which were necessary , also advised on another thing which I declined I was also told how much the bill was at the same time which I agreed as I did not think it excessive compared with other garages. I paid the bill online and received a full report and invoice for the work carried out. My car was returned to me just before 5pm . I am quite happy with service I received and if I still have my 11 year old car next year will probably be back for another service.”

Helpful Report

Posted 8 years ago

“Avoid! Booked a service and MOT. No MOT done company denied that it had been booked. Given a huge long list of jobs that were advised. When car returned the service light was still on told they could not reset. After a "technician" had been out to try to reset and failed i googled reset service light, found a video, followed instructions and reset it no problem. So why couldn't they? Emailed a complaint and got standard response that did not answer my questions. Strongly recommend this company is avoided as they are incompetent - they could not reset a simple light, how can i have confidence the work they did was required and done properly? At subsequent MOT advised back brakes would need attention whereas service stop garage wanted me to have front brakes done with no mention of the back brakes!”

Helpful Report

Posted 8 years ago

Good morning, I'm really sorry to hear that your MOT was not carried out. Please send your registration or reference number to hello@servicingstop.co.uk and we can investigate why. Kind regards, Dean

Posted 8 years ago

“Very efficient and easy to use service, competitive price. Will use again.”

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Posted 8 years ago

“Quick, efficient service with good communication throughout. Would thoroughly recommend.”

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Posted 8 years ago

“From booking a service through collection, the job and return the whole process was very easy and efficient.”

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Posted 8 years ago

“Collected and dropped off the car. Good price”

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Posted 8 years ago

“Car collected and returned very good service will use again”

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Posted 8 years ago

“Minimal effort required.”

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Posted 8 years ago

“Great service”

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Posted 8 years ago

“All good, thanks”

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Posted 8 years ago

“DO NOT USE! They quoted rocket high repair prices, £75+VAT for pollen filter, £90+VAT for fuel filter, over £800+VAT for all four break discs and pads! When I disagreed to go ahead, they refused to deliver the car back and reset the service light. I PAID for a full service, so if they have done what they are paid for, they should reset it!They said as I refused to change the break discs & pads etc, the car is dangerous to drive, so they won't deliver it back and reset the light. However, they picked up and drove it away without even checking if it was safe?! In the end got the rear break disc and pads done somewhere else for £350 all inclusive. Front ones were advisory but not necessary. So if you want to stay away from disgracefully dishonest service, STAY AWAY!”

Helpful Report

Posted 8 years ago

Good morning, I'm really sorry to hear there was an issue with your booking. Please provide your reference number or registration to me via email at hello@servicingstop.co.uk and I can investigate this immediately. Kind regards, Dean

Posted 8 years ago

“Collection and delivery was very good mot and service at a reasonable price , found the method of payment a bit of a hassle , would have been far easier to have paid by card over phone on completion , luckily I had a card reader but took a while for payment to be confirmed.”

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Posted 8 years ago

“Efficient, Easy and quick”

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Posted 8 years ago

“Car service was booked for a 8 to 10 am pick up never turned up phoned them at 11 am told me to phone them back as they couldn't get garage .I phoned back at 12am again they couldn't get garage put on hold for 7 mins then told they would phone me back lol it's now 21.30 and I take it no service eh again lost a day's work but I see im not alone in that situation . Total liberty never mind hopefully people see this review P.Bell”

Helpful Report

Posted 8 years ago

Good morning Paul, I'm really sorry to hear that there was a last-minute cancellation with your booking, I am now investigating why this happened and our Network Compliance team will be reprimanding the garage as necessary. In the mean time, I can arrange for your vehicle to be booked in again for another date - if this is something you would like me to rearrange please do email me via hello@servicingstop.co.uk and I will look into this straight away. Kind regards, Jacqueline

Posted 8 years ago

“It was Convenient and informative. I was given a late update on progress & optional recommendations”

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Posted 8 years ago

“Arrived on time delivered back on time no complaints.”

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Posted 8 years ago

“Excellent service”

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Posted 8 years ago

“Prompt, polite, inexpensive , said what they did,& I,m a happy bunny”

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Posted 8 years ago

“Excellent service at a great price. Will definitely use again.”

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Posted 8 years ago

“Was good and easy to book”

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Posted 8 years ago

Servicing Stop is rated 1.9 based on 3,617 reviews