Send My Bag Reviews

Name: Send My Bag
Rating: 4.77

4.8 Rating 1,099 Reviews

95 %

of reviewers recommend Send My Bag

Company Reviews

Metrics

4.8

Based on 1,099 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Send My Bag 5 star review on 26th October 2023

Wendy

Send My Bag 5 star review on 1st August 2023

Frances

Send My Bag 5 star review on 20th January 2023

Denis

Send My Bag 5 star review on 30th May 2022

Christina

Send My Bag 5 star review on 11th March 2022

Judith

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great door to door service but bag damaged on arrival”

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Posted 1 year ago

“good but would like some idea of time of collection to be given”

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Posted 1 year ago

“Absolutely fantastic fast service. Abit pricey but got the job done.”

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Posted 1 year ago

“Great service as my bag made it and was traceable in the duration of travel. I had used other carriers and my bag never made it. So this was great. The price was rather expensive & was a weigh up between buying new or getting clothes sent but it was worth it”

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Posted 1 year ago

“quick response & efficiency highly recommended”

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Posted 1 year ago

“Works really well for boxes, but is quite expensive for golf bags or sports equipment (bikes). Transparent prices and a quite reliable timeline.”

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Posted 1 year ago

“very good service”

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Posted 1 year ago

“all arrived fairly quickly and in one piece :)”

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Posted 1 year ago

“Difficulty in properly completing the shipping form. Timely delivery once shipped.”

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Posted 1 year ago

“Customer Service was kind and available. I would recommend the service”

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Posted 1 year ago

“Ok and fast service. Keep updating the stats f the delivery”

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Posted 1 year ago

“Excellent service but very expensive for OAP People who wants to send gifts to their children abroad”

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Posted 1 year ago

“delivery was fine except driver got lost”

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Posted 1 year ago

“A good option to transfer your luggage.”

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Posted 1 year ago

“consegna effettuata con puntualità”

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Posted 1 year ago

“Everything was fine but all the documents and things you need to attach/ do in order to confirm is yours, is quite hard. Mostly after it's been a long time from the flight.”

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Posted 1 year ago

“my parcel was picked up Friday at 1.30 pm, in the UK it got delivered at 1.30 pm Monday to America. my only complaint was the parcel was left outside their double garage door, not the house door, my daughter got a text saying it had been delivered so she had to go looking for it, otherwise excellent delivery”

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Posted 1 year ago

“Well done”

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Posted 2 years ago

“Great coming back to the UK but the service out to Portugal is terrible due to petty Portuguese regulations. You can take your Gucci suitcase stuffed with designer clothes and wearing a Breitling timepiece and go through nothing to declare without hindrance but sending an unaccompanied suitcase with second-hand clothes and a few books results in charges of 88€”

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Posted 2 years ago

“works as expected, italy - germany was faster tha forcasted. the price is very nice. no issue so far, app+email+sms all worked.”

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Posted 2 years ago

Send My Bag is rated 4.8 based on 1,099 reviews