Send My Bag Reviews

Name: Send My Bag
Rating: 4.77

4.8 Rating 1,099 Reviews

95 %

of reviewers recommend Send My Bag

Company Reviews

Metrics

4.8

Based on 1,099 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Send My Bag 5 star review on 26th October 2023

Wendy

Send My Bag 5 star review on 1st August 2023

Frances

Send My Bag 5 star review on 20th January 2023

Denis

Send My Bag 5 star review on 30th May 2022

Christina

Send My Bag 5 star review on 11th March 2022

Judith

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Efficient and friendly collection and drop off, everything arrived in good order”

Helpful Report

Posted 2 years ago

“Excellent staff. Delivery as promised. Just some delay with spanish customs.”

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Posted 2 years ago

“It was a seamfree process. A bit scary when the bag was held up in customs but all fine in the end. Very good value for money.”

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Posted 2 years ago

“Well, my box went on an adventure, but SendMyBag was able to locate and retrieve it, so all ended well. The service is incredibly easy to use and customer service was quite lovely to deal with. I will continue to use the service and recommend it to friends.”

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Posted 2 years ago

“Very easy to book and could speak to someone if there were problems! Drivers very pleasant and on time , suitcase arrived at destination the day after as promised. Congratulations!”

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Posted 2 years ago

“Friendly and easy website. Smooth procedure, excellent tracking system and delivery on time at a very competitive price.”

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Posted 2 years ago

“My bag and box came in a week or so but came separately. All came in good condition”

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Posted 2 years ago

“Fast and affordable”

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Posted 2 years ago

“The delivery was super fast but unfortunately my luggages were a little bit damage on the way”

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Posted 2 years ago

“I have used this service twice now and I have been very pleased all went to plan.”

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Posted 2 years ago

“Worked well, staff helpful, easy.”

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Posted 2 years ago

“It was so helpful to use this service - thank you!”

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Posted 2 years ago

“Overall, pleased with the service. The delivery time was awesome - arrived earlier than expected. The process to get the shipment set up was cumbersome, but not sure how much of that is due to Send my Bag or to the requirements of the country. Seems like the prices for suitcases are better than for smaller packages. But overall, happy with using Send My Bag.”

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Posted 2 years ago

“Fast and cheap”

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Posted 2 years ago

“Before send my bag, I had a horrific experience with a company called BAGGAGE HUB (never use them). In contrast send my bag was stress free and smooth. Also affordable”

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Posted 2 years ago

“Send my bag is excellent service have used them for years however brexit can cause extra cost when sending to Spain so will not be using them in near future which is a shame as this is out of their control”