Send My Bag Reviews

Name: Send My Bag
Rating: 4.79

4.8 Rating 1,485 Reviews

96 %

of reviewers recommend Send My Bag

Company Reviews

Metrics

4.8

Based on 1,485 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Send My Bag 5 star review on 5th March 2025

Giulia

Send My Bag 5 star review on 26th October 2023

Wendy

Send My Bag 5 star review on 1st August 2023

Frances

Send My Bag 5 star review on 20th January 2023

Denis

Send My Bag 5 star review on 30th May 2022

Christina

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Was late in returning but overall very good.”

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Posted 2 years ago

“Excellent service. Hardest part was completing the forms! Absolutely fantastic- and so quick. If anything could be improved upon is the upfront paperwork- otherwise a total breeze. Have no hesitation in recommending your company!”

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Posted 2 years ago

“it'd be nice if you had the option to contact drivers upon arrival and departure.”

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Posted 3 years ago

“Great service. Can't give 5* because of the uncertainty of what time your bag is collected.”

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Posted 3 years ago

“Great door to door service but bag damaged on arrival”

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Posted 3 years ago

“good but would like some idea of time of collection to be given”

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Posted 3 years ago

“Absolutely fantastic fast service. Abit pricey but got the job done.”

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Posted 3 years ago

“Great service as my bag made it and was traceable in the duration of travel. I had used other carriers and my bag never made it. So this was great. The price was rather expensive & was a weigh up between buying new or getting clothes sent but it was worth it”

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Posted 3 years ago

“quick response & efficiency highly recommended”

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Posted 3 years ago

“Works really well for boxes, but is quite expensive for golf bags or sports equipment (bikes). Transparent prices and a quite reliable timeline.”

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Posted 3 years ago

“very good service”

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Posted 3 years ago

“all arrived fairly quickly and in one piece :)”

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Posted 3 years ago

“Difficulty in properly completing the shipping form. Timely delivery once shipped.”

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Posted 3 years ago

“Customer Service was kind and available. I would recommend the service”

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Posted 3 years ago

“Ok and fast service. Keep updating the stats f the delivery”

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Posted 3 years ago

“Excellent service but very expensive for OAP People who wants to send gifts to their children abroad”

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Posted 3 years ago

“delivery was fine except driver got lost”

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Posted 3 years ago

“A good option to transfer your luggage.”

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Posted 3 years ago

“consegna effettuata con puntualità”

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Posted 3 years ago

“Everything was fine but all the documents and things you need to attach/ do in order to confirm is yours, is quite hard. Mostly after it's been a long time from the flight.”

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Posted 3 years ago

Send My Bag is rated 4.8 based on 1,485 reviews