Scrivens Opticians & Hearing Care Reviews

Name: Scrivens Opticians & Hearing Care
Rating: 4.47

4.5 Rating 6,079 Reviews

87 %

of reviewers recommend Scrivens Opticians & Hearing Care

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About Scrivens Opticians & Hearing Care:

Established in 1938, Scrivens Opticians & Hearing Care is a family-owned and family-run business and today we have over 175 branches. As we continue to grow, we’ve made sure that our core focus has remained the same… “Providing our customers with excellent service and clinical excellence.” Our branch teams are trained to become customer champions, and we’re always working to improve the experience we offer.

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0121 456 8700

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing experience at Scrivens Ely, Great customer service overall, catia was absolutely brilliant in helping me choose my frame! Thank you very much, this girl made my day!”

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(Ely) - Posted 4 years ago

Hi, thank you for your wonderful review! We're delighted to hear you are happy with your new glasses. We’ll pass your comments onto your local branch, and we look forward to assisting you again in future.

Posted 4 years ago

“i use Scrivens for both Opticians and Hearing Care. i have recommended the Company to many people. i am completely satisfied with their services”

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Posted 4 years ago

Hi Christina, thanks for the excellent review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Posted 4 years ago

“Excellent service.rogerRoger”

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Posted 4 years ago

Hi Roger, thank you for the excellent review! We’re so happy that your visit went so smoothly.

Posted 4 years ago

“Thank you Abdul Your service was excellent I am really pleased with my hearing aid & have already noticed a difference The best service I have received Highly recommend, 5*”

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Posted 4 years ago

Hi Fred, thank you for taking the time to leave us such a nice review!

Posted 4 years ago

“Very happy and pleasant staff , very helpful nothing is too much bother. Will go out of their way to make sure you're happy with your purchase and advise.”

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Posted 4 years ago

Hi, thank you so much for your review! We really do appreciate you taking the time to share your experience.

Posted 4 years ago

“Michael and Sasha at the Fishponds branch in Bristol went above and beyond to help my father who was struggling with his hearing aids. They were incredibly patient, spending a considerable amount of time talking to us, adjusting the levels on the aids and setting up the hearing loop system so he can now hear in church. Excellent service - many thanks!”

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(Fishponds) - Posted 4 years ago

Hi Louisa, thanks for the excellent review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Posted 4 years ago

“The Audiologist provided the most excellent care to my Mum, in her 90s, almost blind and a bit panicky about what was going to happen. Phyllis was kind and reassuring and patiently explained the hearing test, which she carried out most efficiently and professionally. The 'front-of-house' staff were lovely, too, and helpful. Top marks all round and many thanks.”

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Posted 4 years ago

Hi, thank you for the excellent review! We’re so happy that your visit went so smoothly.

Posted 4 years ago

“Attended the Newquay, Cornwall branch recently , ALL the staff were professional , friendly and gave a great service , a big thankyou and well done !”

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(Newquay) - Posted 4 years ago

Hi Clare, thank you for taking the time to leave us such a nice review!

Posted 4 years ago

“Steve and his team at the Midsomer Norton branch are amazing. They made me feel totally at ease and made the whole experience from eye test to choosing frames, really fun and enjoyable. The service was professional and friendly and I cannot recommend them highly enough. Thank you.”

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(Midsomer Norton) - Posted 4 years ago

Hi Christine, thank you for your wonderful review! We're delighted to hear you are happy with your new glasses. We’ll pass your comments onto your local branch, and we look forward to assisting you again in future.

Posted 4 years ago

“Staff were very friendly, helpful and made me feel at ease and the range of frames were very good. I also had good advice and help with choosing my frames.”

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Posted 4 years ago

Hi Sandra, thank you so much for your review! We really do appreciate you taking the time to share your experience.

Posted 4 years ago

“My visit to the Yardley store was great. Mohammed, Misbah and Meghan were all friendly and helped me with every need.”

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(Yardley) - Posted 4 years ago

Hi, thanks for the excellent review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Posted 4 years ago

“Excellent service as always .”

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Posted 4 years ago

Hi Paul, thank you for taking the time to leave us such a nice review!

Posted 4 years ago

“Pleased with my eye test and Dr Omass's good advice”

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Posted 4 years ago

Hi, thank you for the excellent review! We’re so happy that your visit went so smoothly.

Posted 4 years ago

“I have to say, it was one of the best experiences. I did a walk-in appointment, and Dawn who greeted me was absolutely lovely. Being nervous, she had sensed this and put me at easy. It was like I was chatting with an old friend. She made you fill comfortable and welcomed. Everything about this experience was easy and relaxing. Will be definately going back for next check up!”

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Posted 4 years ago

Hi Leslie, thank you for your wonderful review!

Posted 4 years ago

“I was very well looked after very satisfied with the service”

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Posted 4 years ago

Hi Pamela, thank you so much for your review! We really do appreciate you taking the time to share your experience.

Posted 4 years ago

“It is unusual to find such a gem these days! Incredible staff, Shar was simply brilliant! Wonderful service in a calm, unrushed environment. So helpful and knowledgable - it really left me feeling uplifted that, in this chaotic World there are still some people that have the will, desire and passion to give such a professional, caring and personal service. Thank you so much for your help, I most certainly know where to come in future!”

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Posted 4 years ago

Hi Elaine, thanks for the excellent review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Posted 4 years ago

“First class service, many thanks”

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Posted 4 years ago

Hi, thank you for taking the time to leave us such a nice review!

Posted 4 years ago

“Very good information, helpfull assistance, altogether very pleased with service”

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Posted 4 years ago

Hi, thank you for the excellent review! We’re so happy that your visit went so smoothly.

Posted 4 years ago

“Hearing aids upgraded after 3yr test, very happy with service and new hearing aids, I like the new colour, I have very short hair and nobody has yet mentions they can see them, I'm very happy... thank you”

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Posted 4 years ago

Hi Irene, thank you for your wonderful review!

Posted 4 years ago

“I knew my hearing was bad,but didn't realise how bad. Paulina gave a brilliant assessment, fitted hearing aids there and then,adjusted them to my needs. Explained all I needed to know. I can now hear brilliantly, even my cat meowing. I'm really happy. Thank you so much for making my life a lot better.”

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Posted 4 years ago

Hi Wendy, thank you so much for your review! We really do appreciate you taking the time to share your experience.

Posted 4 years ago

Scrivens Opticians & Hearing Care is rated 4.5 based on 6,079 reviews