Scrivens Opticians & Hearing Care Reviews

Name: Scrivens Opticians & Hearing Care
Rating: 4.47

4.5 Rating 6,076 Reviews

87 %

of reviewers recommend Scrivens Opticians & Hearing Care

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About Scrivens Opticians & Hearing Care:

Established in 1938, Scrivens Opticians & Hearing Care is a family-owned and family-run business and today we have over 175 branches. As we continue to grow, we’ve made sure that our core focus has remained the same… “Providing our customers with excellent service and clinical excellence.” Our branch teams are trained to become customer champions, and we’re always working to improve the experience we offer.

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0121 456 8700

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The moment I walked through the door I was grated by both lovely members of staff, because I looked like a drowned rat soak through we were all in fits of laughter because it wasn't raining at the shops location but half mile down the road where I'd just come from was like a monsoon. Both ladies were so lovely and helpful and the optition herself was magnificent, after the eye test one of the ladies who looked after me help me choose a pair of frames one of many I put to one side and with the thumbs up from my wife too we all agreed on that pair. I'd like to thank all members of staff there for the magnificent service they provided. Thank you ladies.”

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Posted 4 years ago

Hi Paul, thank you so much for your review! We really do appreciate you taking the time to share your experience.

Posted 4 years ago

“Excellent Amy was fantastic ! Nothing was too much trouble Her advise was second to none. A big thank you Would highly recommend Scrivens at Penistone”

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(Penistone) - Posted 4 years ago

Hi Karen, thanks for the excellent review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Posted 4 years ago

“Helpful and efficient service. Extremely quick on getting my new glasses to me.”

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Posted 4 years ago

Hi, thank you for taking the time to leave us such a nice review!

Posted 4 years ago

“Customer service excellent, friendly and knowledgeable staff.”

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Posted 4 years ago

Hi Dorothy, thank you for the excellent review! We’re so happy that your visit went so smoothly.

Posted 4 years ago

“Very professional service.”

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Posted 4 years ago

Hi, thank you for your wonderful review!

Posted 4 years ago

“Scrivens Opticians & Hearing Care are friendly and efficient. Nothing is too much trouble. My husband is severely disabled and they just calmly work with him and always discuss and include him in all his treatments. I highly recommend Scrivens.”

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Posted 4 years ago

Hi, thank you so much for your review! We really do appreciate you taking the time to share your experience.

Posted 4 years ago

“Perfect customer service . Such helpful staff . Personal aspects that are just so friendly &keeping it real. I would highly recommend this place if you want some special help. I am so pleased 😀 well done team .”

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Posted 4 years ago

Hi Emma, thanks for the excellent review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Posted 4 years ago

“I was looked after and every one was so friendly”

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Posted 4 years ago

Hi Len, thank you for taking the time to leave us such a nice review!

Posted 4 years ago

“My eye examination was thorough and completed within reason a time.”

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Posted 4 years ago

Hi Chris, thank you for your wonderful review!

Posted 4 years ago

“Excellent service, nothing is to much trouble, very friendly and helpful staff”

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Posted 4 years ago

Hi, thank you so much for your review! We really do appreciate you taking the time to share your experience.

Posted 4 years ago

“Excellent service very helpful would highly recommend”

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Posted 4 years ago

Hi Dave, thanks for the excellent review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Posted 4 years ago

“All the staff of scrivens opticians where great and friendly I will give them Top marks”

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Posted 4 years ago

Hi Vivian, thank you for taking the time to leave us such a nice review!

Posted 4 years ago

“Very friendly opticians , I wasn’t rushed and really felt the optician had given my eyes a proper examination Good choice of glasses I ended up with extremely cheap ones which were a fraction of the price of the designer ones but suited me far more absolutely no hard sell”

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Posted 4 years ago

Hi, thank you for the excellent review! We’re so happy that your visit went so smoothly.

Posted 4 years ago

“All the staff at scrivens were great especially Jon the gentleman who tested my hearing 1st class thanks Barry”

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Posted 4 years ago

Hi Barry, thank you for your wonderful review!

Posted 4 years ago

“Great service at the Newark branch they always make me very welcome and have a chat also make appointments to suit weather it is eyes or hears. I feel that they go over and obove what is expected of them.”

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(Newark) - Posted 4 years ago

Hi Len, thank you so much for your review! We really do appreciate you taking the time to share your experience at our branch in Newark.

Posted 4 years ago

“Great service as usual. That's the reason I have been going there for over ten years.”

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Posted 4 years ago

Hi, thanks for the excellent review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Posted 4 years ago

“I had my hearing test at Ashton in makerfield branch the female audiologist was brilliant it took about an hour to complete the test she was very thorough and precise I returned 2 days later for fitting and adjustments / again excellent service the hearing aids have made a huge difference to my hearing. thank you Oh and they are easily turned off when required 😉. Allan”

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(Ashton In Makerfield) - Posted 4 years ago

Hi, thank you for taking the time to leave us such a nice review!

Posted 4 years ago

“I would like to give top marks to Scrivens/Greenslades in Weston super mare, to all the staff, but in particular to Connor and Aiden, for the kindness, professionalism and courtesy shown to myself and my wife during our recent visits for eye tests and new glasses. Absolute credit to the company.”

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Posted 4 years ago

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(Weston Super Mare) - Posted 4 years ago

Hi Michael, thank you for the kind words! We’re so happy your visit at Weston-super-Mare went so smoothly.

Posted 4 years ago

“Always go to Newquay branch for eye sight tests. Staff are always very professional and helpful.”

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(Newquay) - Posted 4 years ago

Hi, thank you for your wonderful review! We’ll pass your comments onto your local branch, and we look forward to assisting you again in future.

Posted 4 years ago

Scrivens Opticians & Hearing Care is rated 4.5 based on 6,076 reviews