Scrivens Opticians & Hearing Care Reviews

Name: Scrivens Opticians & Hearing Care
Rating: 4.47

4.5 Rating 6,023 Reviews

87 %

of reviewers recommend Scrivens Opticians & Hearing Care

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About Scrivens Opticians & Hearing Care:

Established in 1938, Scrivens Opticians & Hearing Care is a family-owned and family-run business and today we have over 175 branches. As we continue to grow, we’ve made sure that our core focus has remained the same… “Providing our customers with excellent service and clinical excellence.” Our branch teams are trained to become customer champions, and we’re always working to improve the experience we offer.

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0121 456 8700

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Prompt and friendly service. Thorough eye test done and full explanation of findings given. Glasses were ready for collection within one week.”

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Posted 5 years ago

Hi Lesley, thank you so much for your review! We really do appreciate you taking the time to share your experience.

Posted 5 years ago

“I thought the service was very good, and the assistants We're kind and very helpful.”

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Posted 5 years ago

Hi Mrs Franklin, thank you for taking the time to leave us such a nice review!

Posted 5 years ago

“Very thorough eye test. Very friendly and patient staff in the shop”

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Posted 5 years ago

Thank you for the excellent review! We’re so happy that your visit went so smoothly.

Posted 5 years ago

“Very friendly staff, knowledgeable, efficient.”

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Posted 5 years ago

Hi Ken, thank you so much for your review! We really do appreciate you taking the time to share your experience.

Posted 5 years ago

“Great service.very thorough”

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Posted 5 years ago

Michael, thank you for taking the time to leave us such a nice review!

Posted 5 years ago

“Everything was as Covid safe as possible, so consequently felt at ease throughout.”

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Posted 5 years ago

Hi Phil, thank you for the excellent review! We’re so happy that your visit went so smoothly.

Posted 5 years ago

“Staff treat customers with the best service in all the time I have had to there they are brilliant”

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Posted 5 years ago

Hi Andrew, thank you for the excellent review! We’re so happy that your visit went so smoothly.

Posted 5 years ago

“Very prompt. Professional pleasant service. Thank you.”

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Posted 5 years ago

Hi Len, thank you for taking the time to leave us such a nice review!

Posted 5 years ago

“My husband and I have always had the best of attention and respect by both the Audiologist, the Opticians and the Receptionists.”

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Posted 5 years ago

Hi Mr and Mrs Weatherall, thank you for the excellent review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for both of you.

Posted 5 years ago

“The staff at Scrivens on Corporation Street always offer an excellent service. They are extremely helpful, friendly and professional. I had an eye test, chose some new frames and they arrived a few days later. I collected the glasses and these were fitted by staff. Great service all round. Thanks!”

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Posted 5 years ago

Hi Miranda, thank you so much for your review! We really do appreciate you taking the time to share your experience at our branch on Corporation Street.

Posted 5 years ago

“Excellent friendly service and advice. I now love wearing contacts thanks to Roisin who patiently helped me. Expertly Hannah helped me choose my hearing aids. I really feel like part of the family at New Milton branch and Lymington branch where Jill manages admirably. I’ve no need to go anywhere else! 😁”

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Posted 5 years ago

Hi Stephen, thank you for your wonderful review! We’ll pass your comments onto the branches, and we look forward to assisting you again in future.

Posted 5 years ago

“I found Kevin & all staff absolutely brilliant nothing was to much trouble. Efficient, polite, informative & friendly”

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Posted 5 years ago

Thank you for taking the time to leave us such a nice review!

Posted 5 years ago

“I’ve been using Scrivens for many years. The staff at the Chesterfield office are helpful and caring. I have every confidence in using them.”

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Posted 5 years ago

Hi Michael, thanks for the excellent review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Posted 5 years ago

“As always everyone I met at Scrivens was professional, knew their job and was kind and approachable. I have no hesitation in recommending Scrivens and in fact I have done so.”

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Posted 5 years ago

Thank you for the kind words! We really do appreciate you taking the time to share your experience.

Posted 5 years ago

“They are all very helpful in this shop. Take them box of sweets Christmas to show appreciation.”

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Posted 5 years ago

Hi Joan, thank you for taking the time to leave us such a nice review!

Posted 5 years ago

“Very helpful staff from the optician to attendant staff. Good communication skills. Cheerful and positive atmosphere. Clear instructions. Knowledgeable about variety of frames from different firms. Felt very secure with precautions taken against Covid.”

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Posted 5 years ago

Hi Roger, thanks for the excellent review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Posted 5 years ago

“I have been a customer for many years. Always found the staff very helpful, efficient and pleasant.”

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Posted 5 years ago

Hi Allan, thank you for taking the time to leave us such a nice review!

Posted 5 years ago

“Very safe, in thsi covid era, really good advice and an excellent pair pf reading glasses”

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Posted 5 years ago

Thank you for your wonderful review! We're delighted to hear you are happy with your new glasses.

Posted 5 years ago

“Always good service. Polite and always gives good suggestions on what kind of glasses to choose and worth the money”

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Posted 5 years ago

Thank you so much for your review! We really do appreciate you taking the time to share your experience at our branch.

Posted 5 years ago

“The staff at my branch are always so lovely! I look forward to going in because of this- always smiley and chatty which makes you feel really comfortable. I’ve been meaning to write in about them because although I only go in a few times a year, they always stand out to me as such friendly team.”

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Posted 5 years ago

Hi Elisha, thank you for the kind words! We’re so happy that your visit went so smoothly. We look forward to assisting you again in future.

Posted 5 years ago

Scrivens Opticians & Hearing Care is rated 4.5 based on 6,023 reviews