Scrivens Opticians & Hearing Care Reviews

Name: Scrivens Opticians & Hearing Care
Rating: 4.47

4.5 Rating 6,072 Reviews

87 %

of reviewers recommend Scrivens Opticians & Hearing Care

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About Scrivens Opticians & Hearing Care:

Established in 1938, Scrivens Opticians & Hearing Care is a family-owned and family-run business and today we have over 175 branches. As we continue to grow, we’ve made sure that our core focus has remained the same… “Providing our customers with excellent service and clinical excellence.” Our branch teams are trained to become customer champions, and we’re always working to improve the experience we offer.

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0121 456 8700

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It was a pleasant experience”

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Posted 1 year ago

Thank you for taking the time to leave us a nice review!

Posted 1 year ago

“Nothing is too much trouble and would recommend to friends and family.”

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Posted 1 year ago

Thank you for the kind words!

Posted 1 year ago

“Hello people reading this review, if you need your eyes tested and live in Didcot or near you won't go wrong visiting Scrivens. It's a good clean shop and everyone there is very friendly and helpful. I rarely do reviews but 'seeing' as it was an enjoyable experience (funnily enough, having my eyes tested for the first time) they deserve a 5*”

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Posted 1 year ago

Thank you so much for your review! We really do appreciate you taking the time to share your experience at our branch in Didcot!

Posted 1 year ago

“The help and service I get from my local Gosport branch is excellent, nothing is to much trouble for them. I am thrilled with my new glasses”

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(Gosport) - Posted 1 year ago

Thank you for your wonderful review! We're delighted to hear you are happy with your new glasses. We’ll pass your comments on to your local branch, and we look forward to assisting you again in the future.

Posted 1 year ago

“I would really like to thank all the staff at scrivens for everything they have done for me .helping me to get new glasses and getting my hearing aids it's like a different world being able to see clearer and to hear people and things around me .I would recommend scriven to anyone .on my behalf and my partner James crosses behalf thank you all”

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Posted 1 year ago

Thank you for your wonderful review! We look forward to assisting you again in the future!

Posted 1 year ago

“Excellent service in every respect.”

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Posted 1 year ago

Thank you for taking the time to leave us such a positive rating!

Posted 1 year ago

“Great service even though they were moving to new premises on the same day. Lisa had everything under control as usual. A great place for audio and visual needs.”

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Posted 1 year ago

Thank you for taking the time to leave us such a nice review!

Posted 1 year ago

“Friendly and helpful staff, comprehensive testing available, prices very reasonable. What's not to like”

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Posted 1 year ago

Thank you for taking the time to leave us such a nice review!

Posted 1 year ago

“Wonderful fist class service at Scrivens in Kentish Town.”

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(Kentish Town) - Posted 1 year ago

Thank you for taking the time to leave us such a positive rating!

Posted 1 year ago

“I have been a Scrivens customer for many years now. I have always found them helpful and efficient. Recently I had a problem with my current pair of specs and I dropped into the Ripon branch where the problem was assessed and corrected there and then. I have always found the staff helpful and cheerful.”

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(Ripon) - Posted 1 year ago

Thank you so much for your review! We really do appreciate you taking the time to share your experience at our branch in Ripon!

Posted 1 year ago

“A friendly reception and good communication skills to obtain the best results to give good service all round. Highly recommended.”

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Posted 1 year ago

Thank you for taking the time to leave us such a nice review!

Posted 1 year ago

“Janette Ryan and Parveen excellent customer service and good advisors when getting my glasses thank you x”

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Posted 1 year ago

Thank you for the kind words!

Posted 1 year ago

“The service I got from the branch in Weston-super-Mare was brilliant so helpful in there even before I was a customer had a problem with one of my hearing aids needed a new tube in one of them as had broken they put new tubes for free where spectators didn't want to know so I now use them for glasses as well as hearing aids you can't beat good customer services when you need it”

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(Weston Super Mare) - Posted 1 year ago

Thanks for the excellent review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Posted 1 year ago

“Excellent customer service from Haley today. All options discussed and unbiased information given. Haley made me feel very comfortable, not pressured or rushed and all my questions answered leaving me very informed and able to make a choice to suit me.”

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Posted 1 year ago

Thank you for the excellent review! We’re so happy that your visit went so smoothly.

Posted 1 year ago

“Scrivens hearing aid test is the best one i have ever had. It was not rushed and fully comprehensive. My hearing aids are the best ones i have ever had. The sound is perfect and they are very comfortable. I would defiantly recommend recommend Scrivens . Mr B.Davis.”

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Posted 1 year ago

Thanks for the excellent review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Posted 1 year ago

“The optician, David, is a wonderful and very professional man. He explaind everything to me. The front of house staff are always bright, bubbly and very welcoming and helpful.”

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Posted 1 year ago

Thank you for the excellent review! We’re so happy that your visit went so smoothly.

Posted 1 year ago

“Very friendly and professional. Happy to help and explain.”

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Posted 1 year ago

Thank you for the kind words!

Posted 1 year ago

“Excellent service from all staff really took time to help and ensure everything was right.”

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Posted 1 year ago

Thanks for the excellent review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Posted 1 year ago

“The consultation was excellent: all three persons I dealt with were not only competent but very attentive. Beyond that, a review had better wait for teh spectacular's to arrive!”

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Posted 1 year ago

Thank you for taking the time to leave us such a nice review!

Posted 1 year ago

“We have been visiting Scrivens for years, always great friendly service. Thank you”

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Posted 1 year ago

Thank you for your wonderful review!

Posted 1 year ago

Scrivens Opticians & Hearing Care is rated 4.5 based on 6,072 reviews