Scrivens Opticians & Hearing Care Reviews

Name: Scrivens Opticians & Hearing Care
Rating: 4.47

4.5 Rating 6,000 Reviews

87 %

of reviewers recommend Scrivens Opticians & Hearing Care

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About Scrivens Opticians & Hearing Care:

Established in 1938, Scrivens Opticians & Hearing Care is a family-owned and family-run business and today we have over 175 branches. As we continue to grow, we’ve made sure that our core focus has remained the same… “Providing our customers with excellent service and clinical excellence.” Our branch teams are trained to become customer champions, and we’re always working to improve the experience we offer.

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0121 456 8700

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Anonymous

Anonymous // 01/01/2019

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“I visited the Blackpool shop today. I need some new glasses and wanted to look at some frames. The ladies in the shop were fantastic and showed me a wide range of different options. Fantastic customer service and very friendly team. I will definitely be back. Thank you.”

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(Blackpool) - Posted 3 weeks ago

Thank you for taking the time to leave us such a nice review!

Posted 2 weeks ago

“The team at Wolstanton High Street have always been incredibly friendly and helpful. When I first got my contact lenses, they were patient with me, carefully explaining the best way to clean the lenses, and how to put them on my eyes and take them out. I always look forward to going back for my appointments as I know I will be looked after. Julie is fantastic and her team are just as amazing!”

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(Wolstanton) - Posted 3 weeks ago

Thank you so much for your review! We really do appreciate you taking the time to share your experience at our branch in Wolstanton.

Posted 2 weeks ago

“The team at Stafford are polite, helpful and knowledgable. Nothing is too much trouble and I would highly recommend them.”

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(Stafford) - Posted 3 weeks ago

Thanks for the excellent review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Posted 2 weeks ago

“Hainault manford way they helped me so much.”

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Posted 3 weeks ago

Thank you for your wonderful review!

Posted 2 weeks ago

“Ive had my eyetests done for the past few years at the Bolton branch. The staff there are so polite and knowledgable. The optician Amelia was very reassuring with my particular eye condition. This helped with my nervousness and made my visit very pleasant indeed. Thankyou to all the lovely ladies at the Bolton branch.”

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(Bolton) - Posted 3 weeks ago

Thank you for the excellent review! We’re so happy that your visit went so smoothly.

Posted 2 weeks ago

“In the past I have had NHS hearing aids from various companies but for a good number of years I have been a customer of SCRIVENS in Stafford. The service is excellent, the staff are knowledgeable and professional and the premises have a good range of products to browse and handle. Theresa and her staff have always been welcoming and nothing has been too much trouble. Thank you.”

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(Stafford) - Posted 3 weeks ago

Thank you for taking the time to leave us such a nice review!

Posted 2 weeks ago

“Nice, polite, helpful staff. When my son couldn't find a frame he was looking for the staff ordered it into store for him. My son was very happy with his glasses. 😃”

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Posted 3 weeks ago

Thank you so much for your review! We really do appreciate you taking the time to share your experience.

Posted 2 weeks ago

“I had my eye test today and Shannon was amazing. She didn’t just get the job done, she genuinely helped me. She explained everything clearly, was patient, kind, and made the whole appointment feel easy when I came in feeling unsure. I left feeling supported and confident because of her. Thank you, Shannon your care and effort really stood out.”

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Posted 3 weeks ago

Thanks for the excellent review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Posted 2 weeks ago

“I walked into the Brandon branch without an appointment with an injured eye. I was checked over immediately and given advice. All the staff were kind and helpful.”

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(Brandon) - Posted 3 weeks ago

Thank you for your wonderful review! We’ll pass your comments on to your local branch, and we look forward to assisting you again in future.

Posted 2 weeks ago

“The team at Newcastle under lyme were so helpful and patient. The advice from them was so helpful and they have gone above and beyond to help me sort my requirements. Thank you Faz and ladies”

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Posted 3 weeks ago

Thank you for the excellent review! We’re so happy that your visit went so smoothly.

Posted 2 weeks ago

“Would like to say that my appointment with Oliver at the Gosport branch was absolutely fantastic. He really helped me with my new hearing aids, explained everything and was just so lovely.. thank you Oliver 😀”

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(Gosport) - Posted 3 weeks ago

Thank you for taking the time to leave us such a nice review!

Posted 2 weeks ago

“I was very anxious about a routine eye appontment but needn't have worried. I was warmly greeted by Nadika who did an eye screening test, she explained everything she was doing and put me at ease. My appointment was with Alka who's kind, calm and professional manner enabled me to feel relaxed during the test. Everything explained clearly, I felt as though she had time to listen and she answered all my questions clearly. Mark the Manager, very cheerful and pleasant, I feel very comfortable about any future appointments and will certainly return to Howes Opticians in Royston.”

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(Royston Howes) - Posted 3 weeks ago

Thank you so much for your review! We really do appreciate you taking the time to share your experience at our branch in Royston Howes.

Posted 2 weeks ago

“Witney branch was amazing . I was told I would need ear wax removal by Boots and upon starting my appointment the hearing specialist informed me that I had a tiny amount so was not going to charge me £60. She also offered me a free basic hearing screening check to see if my hearing needed further investigation. Well done Scrivens.”

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Posted 3 weeks ago

Thanks for the excellent review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Posted 2 weeks ago

“I had a hearing test with Scrivens in Weymouth and I saw Mark. All of the staff were extremely helpful and friendly. The hearing test was extremely thorough and Mark was very professional and polite throughout. I was very impressed with the overall experience and would highly recommend and use again without hesitation”

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(Weymouth) - Posted 3 weeks ago

Thank you for your wonderful review! We’ll pass your comments on to your local branch, and we look forward to assisting you again in future.

Posted 2 weeks ago

“Had my hearing test yesterday in Weston Super Mare the staff were all helpful a very friendly and my test was done to perfection an amazing young man 👌will always be going back there and will have my next eye test there rather than go to my current optician. Looking forward to seeing and hearing again 😂 many many thanks Mark👌👌👌”

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(Weston Super Mare) - Posted 3 weeks ago

Thank you for the excellent review! We’re so happy that your visit went so smoothly.

Posted 2 weeks ago

“Peterbrough branch went back for sunglasses as service was excellent first time round. Very good service again, knowledgeable staff helpful when explaing different options available. Very pleased with my sunglasses and easy of making appointments. Thank you to the staff.”

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(Peterborough) - Posted 3 weeks ago

Thank you for taking the time to leave us such a nice review!

Posted 2 weeks ago

“Attended Altrincham after trouble with the Useless Specsavers. Their new prescription for me was wrong. Colin the optician was certainly not on the clock when he tested me. I collected my new glasses and prescription and could not be more pleased. I can see perfectly again. Thanks. Dermot Finnigan.”

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(Altrincham) - Posted 3 weeks ago

Thank you so much for your review! We really do appreciate you taking the time to share your experience at our branch in Altrincham.

Posted 3 weeks ago

“Absolutely brilliant customer service from Anthony the audiologist at Haywards Heath. Appointment on time and resolved the issue within half an hour.”

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(Haywards Heath) - Posted 3 weeks ago

Thanks for the excellent review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Posted 3 weeks ago

“She was really friendly and helpful couldn’t ask for more”

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Posted 3 weeks ago

Thank you for your wonderful review!

Posted 3 weeks ago

“Once again the staff at Alfreton excelled, opened the door a little early so I wasn’t stood in the cold then provided a cup of tea while I waited. Usual first class service from Haley. Thank you all.”

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(Alfreton) - Posted 3 weeks ago

Thank you for the excellent review! We’re so happy that your visit went so smoothly.

Posted 3 weeks ago

Scrivens Opticians & Hearing Care is rated 4.5 based on 6,000 reviews