Login
Start Free Trial Are you a business? Click Here

Scandiborn Reviews

4.8 Rating 18,554 Reviews
94 %
of reviewers recommend Scandiborn
Company Reviews Product Reviews
9,067
 Metrics Info
4.8
Based on 18,554 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email
Queries Resolved In
Under An Hour
Read Scandiborn Reviews

About Scandiborn:

Scandibørn is an online boutique bringing the best of Scandinavian inspired Children's design to the UK.

Their passion lies in finding the best Scandi nursery products from all over the world to inspire you to create a perfect Modern nursery of your own.

Visit Website

Phone:

020 8191 2915

Email:

hello@scandiborn.com

Write Your review

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Livs
Verified Reviewer
“I have contacted customer service a few times for various reasons and they have always been super responsive and accommodating. They are true to price matching and even provided assistance when some prices dropped during sales and provided refunds. I love all of their products they are very high quality and shipping is extremely fast and reliable. I buy gifts there for my nephews every year.”
Helpful Report
Posted 4 years ago
Lauren V
Verified Buyer
“Unfortunately not a great experience. Purchased items and paid express postage (£9.99), only for the items to take 3 weeks to arrive, packaging in poor condition. Sporadic customer service, credit note for half the price offered, not received.”
Helpful Report
Posted 4 years ago
Ely
Unverified Reviewer
“Shockingly bad customer service. Product never arrived and only after I emailed them did they inform me it wouldn’t be possible to clear customs. Now they haven’t replied to my email for over a week despite my chasing. Has been over a month since ordering. Never buying from here again.”
Helpful Report
Posted 4 years ago
Amie J
Verified Buyer
“I like the products but have been contacting Scandiborn for three weeks about a return and have gotten nowhere. There phone line does not work. Buyer beware”
Helpful Report
Posted 4 years ago
Shopna B
Verified Reviewer
“Ordered a toy to arrive but have heard nothing about when it’ll be delivered. They are telling me it’ll be before Christmas but no idea when. The reason they got such a poor score was more to do with the customer service. Reviews indicated they had decent service so I expected when I called that they’d be able to help. Instead I got a snarky woman who kept repeating ‘this is on back order, so we cant tell you anything’. I dont care about what order its on. Two weeks after I order you should be able to tell me something?? Wont be using Scandiborn again. Terrible.”
Helpful Report
Posted 4 years ago
Betty
Unverified Reviewer
“Really prompt communication when I raised a query. I had mistakenly ordered the wrong colour item and the customer service team responded and changed the order for me. Great service, thank you so much Team Scandiborn x”
Helpful Report
Posted 4 years ago
Cat
Verified Reviewer
“Great customer service, and so quick to respond - also the products are really beautiful”
Helpful Report
Posted 4 years ago
Anonymous
Verified Reviewer
“Last minute gift for a new baby who arrived early. Super cute stuff!”
Helpful Report
Posted 4 years ago
Sally K
Verified Buyer
“Beautiful and unique selection of presents. Absolutely gorgeous, very good quality and arrived in good time.”
Helpful Report
Posted 4 years ago
Tracey A
Verified Buyer
“Great products and fantastic customer service”
Helpful Report
Posted 4 years ago
Pauline E
Verified Buyer
“Unfortunately I placed an order on the 10th November and by the 25th it still had not arrived. No communication. I had to chase it up otherwise I don’t know when I would have received it. Contacted customer service to raise issue and was simply told it was the fault of the warehouse department and nothing that they could do. Not exactly the best customer service! Over two weeks for an order to be shipped is very poor.”
Helpful Report
Posted 4 years ago
Louise F
Verified Buyer
“Lovely range of products and good price range to meet different budgets”
Helpful Report
Posted 4 years ago
Gina C
Verified Buyer
“I did have trouble with yodel couriers, but after reporting this, the matter was dealt with very quickly and efficiently. You then sent my item via parcel force, who were excellent..”
Helpful Report
Posted 4 years ago
Karen H
Verified Buyer
“The teddy I ordered was much smaller than I thought, it was so tiny it looks like a tree decoration. Much too expensive for what it is, considering it’s made out of cotton cloth. It’s now going to be a stocking filler, & I’ll have to buy another present for my grandson. Poor value for the money.”
Helpful Report
Posted 4 years ago
LYNE G
Verified Buyer
“BEAUTIFULLY MADE TOYS”
Helpful Report
Posted 4 years ago
Sheila E
Verified Buyer
“The product has not arrived, nor have I had an answer to my emails.”
Helpful Report
Posted 4 years ago
Les T
Verified Buyer
“Good selection of gifts, reasonably priced. Speedy delivery. Quality of products not tested yet, Christmas present. So far very satisfied.”
Helpful Report
Posted 4 years ago
Richard G
Verified Buyer
“As its a Christmas present we haven't opened it but the quality is very good and delivery no problem.”
Helpful Report
Posted 4 years ago
Simona G
Verified Buyer
“Super happy! Great quality products. Liewood is the best what you can get for kids.”
Scandiborn 5 star review on 23rd November 2021
Helpful Report
Posted 4 years ago
June G
Verified Buyer
“Ordered a week ago and nothing received - can’t review purchase . Poor delivery service . Won’t use again.”
Helpful Report
Posted 4 years ago
Scandiborn is rated 4.8 based on 18,554 reviews
Our Company
Business Solutions Impressum Terms & Conditions User Privacy Policy Business User Privacy Policy Data Protection Data Request