Scandiborn Reviews

Name: Scandiborn
Address: Unit L, Welland Business Park,, Valley Way, Market Harborough, Leicestershire
Rating: 4.76

4.8 Rating 17,775 Reviews

94 %

of reviewers recommend Scandiborn

4.8

Based on 17,775 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Scandiborn:

Scandibørn is an online boutique bringing the best of Scandinavian inspired Children's design to the UK.

Their passion lies in finding the best Scandi nursery products from all over the world to inspire you to create a perfect Modern nursery of your own.

Visit Website

Phone:

020 8191 2915

Email:

hello@scandiborn.com

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Scandiborn 5 star review on 26th August 2025

899

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Items ordered 23.10.21 and still not arrived. This was chased on 1.11.2021 and told I would hear within 48 hours and 3.11.2021 am still waiting. Am not all that impressed and somewhat bemused as to why I am being asked to add a review for something I don't have!!! Clearly a case of right hand not knowing what the left is doing???”

Helpful Report

Posted 3 years ago

“Well I ordered the dinosaur water bottle and they sent the rainbow one. Pretty unimpressive. I don’t have the time/inclination to bother returning so it’s extremely lucky my 3 year old didn’t have a meltdown when he saw it wasn’t the one he asked for. Thanks a lot guys…not.”

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Posted 3 years ago

“Bad customer support, and badly execution of the delivery of the products. First and last time ordering at Scandiborn.”

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Posted 3 years ago

We're so sorry the driver left your parcel with a neighbour without informing you. We have raised a complaint in the hope that the driver does not do this again. Apologies once again.

Posted 3 years ago

“No problem withScandiborn but Yodel. Useless. Can’t divert a parcel for my granddaughters birthday. Hopeless. Not fit for purpose. Don’t use”

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Posted 3 years ago

“I’m Still waiting for my delivery I just got half of my order. I send emails but NO respond .”

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Posted 3 years ago

“Not received”

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Posted 3 years ago

“You sent me the wrong item. Not even a different colour…a pair of shorts instead of a top. The mind boggles”

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Posted 3 years ago

“Scandiborn AVOID AVOID AVOID they have fraudulently taken funds out of my bank account. i have tried to telephone them but they do not take phone calls and advise to email marking urgent in the subject bar. i have done this and sent a lot of emails to contact me. the funds were taken out of my bank account a month ago. buyers be aware...this company are privately owned and must be struggling in this pandemic to take my money and not make contact to return the funds.”

Helpful Report

Posted 4 years ago

“I ordered 2 products one month ago which had a 3-5 day delivery. One arrived a week ago after chasing multiple times. The second package hasn’t even arrived. It’s been a very disappointing experience and I will not be purchasing from this company again. There is no way to contact you apart from email and that takes a few days for you to respond - you should have a customer contact number.”

Helpful Report

Posted 4 years ago

“My products have still not been sent to me. I ordered them a week ago & paid for next day delivery. I received a phonecall from a very helpful lady but since then despite 2 e mails I have heard nothing.”

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Posted 4 years ago

“I ordered last Wednesday 25th August. I paid for next day delivery to Belfast, and after realised this is only for uk mainland. But it has still not arrived. You should not take payment for next day delivery to a location you can’t offer this service”

Helpful Report

Posted 4 years ago

“Order still hasn’t been delivered. I have emailed three times and still had no response. Yodel delivery note created however item not yet collected for collection or in progress. Ultimately - they’ve taken my money and not delivered the item.”

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Posted 4 years ago

“Made an order 12 days ago and still have not received the item although states 3-5 working days. Money has been taken out of my account, and I’ve now reached out to scandiborn 3 times and haven’t received a reply.”

Helpful Report

Posted 4 years ago

“Ordered the King of the Road car track as it looked great online and my son loves to race his cars, but practically it is not well made and the pieces do not fit well (the arrow pieces all stick up) so I think it is huge disappointment and my son does not race his cars on the track (as the arrows stick up) so he isn’t using it at all (he’s 6 years old).”

Helpful Report

Posted 4 years ago

“Purchased a pram unfortunately it was damaged. You said you follow up with supplier to try and see could they send out a part. Had to follow up a few time to see if there was a response. Then it was confirmed couldn’t get the part so I’d get a refund and you would arrange collections. Gave ye dates for collection no response, have followed up on this still no response. Phone lines closes and no respond to emails very poor customer service, really disappointed as the toys look lovely. Getting frustrated with the process at this stage. A lady has wasted two days not leaving the house encase DPD would arrive. Just getting annoyed at this point. Fiona Please contact me”

Helpful Report

Posted 4 years ago

“Awful, wrong item arrived, took 3 days to respond to my email, ordered a towel specifically for holiday but the wrong item arrived and didnt respond in time to fix the issue, wont use again”

Helpful Report

Posted 4 years ago

“Terrible customer service! I spent over £2,000 on the website on large items, and cannot for the life of me get hold of anyone”

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Posted 4 years ago

“Awful product bought - the strolley and it is so sharp it has cut us all! Complained and have heard nothing back.”

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Posted 4 years ago

“Delivered Wrong Product and Customer Care is not responding to return or for replacement. All the money on product seems wasted.”

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Posted 4 years ago

“The tent is adorable. Unfortunately my one year keeps pushing on it from the inside and already ripped the fabric pocket that holds the tent like pole. I would have thought something that was $50 would last a little longer”

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Posted 4 years ago

Scandiborn is rated 4.8 based on 17,775 reviews