Scandiborn Reviews

Name: Scandiborn
Address: Unit L, Welland Business Park,, Valley Way, Market Harborough, Leicestershire
Rating: 4.76

4.8 Rating 18,186 Reviews

94 %

of reviewers recommend Scandiborn

4.8

Based on 18,186 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Scandiborn:

Scandibørn is an online boutique bringing the best of Scandinavian inspired Children's design to the UK.

Their passion lies in finding the best Scandi nursery products from all over the world to inspire you to create a perfect Modern nursery of your own.

Visit Website

Phone:

020 8191 2915

Email:

hello@scandiborn.com

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Scandiborn 5 star review on 10th January 2026

915

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Nice products although delivery can be a bit slow at times, shame about customer service who do not even respond to emails”

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Posted 4 years ago

“These are my first purchases from Scandiborn, bought as gifts for my friends baby shower. The quality is exceptional, and I will be buying more products in the future.”

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Posted 4 years ago

“Great quality and quick delivery”

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Posted 4 years ago

“Product arrived extremely quickly ..gorgeous little doll for my granddaughter's 2nd birthday. In a lovely little box too 😍”

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Posted 4 years ago

“Brilliant customer service!”

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Posted 4 years ago

“States they have live chat and phone - but this is nowhere to be found - does not respond to emails or DMs. Still waiting 4 weeks later”

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Posted 4 years ago

“Easy to use website, very good quality products, packed extremely well and shipping was quick considering I live in Shetland. Good updates from ordering to dispatch.”

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Posted 4 years ago

“Efficient. Minimal communication during shipping (things just turned up and got left with a neighbour)”

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Posted 4 years ago

“Very happy with item. Quick delivery”

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Posted 4 years ago

“Horrific customer service. I ordered gifts on 11/30 and they're still overseas. They took over 2.5 weeks to even be shipped, and you have to beg for responses to emails. Received a snarky response informing me that I'd receive a tracking number when I asked when they'd arrive. I know how tracking numbers work, but it doesn't tell me if you provided expedited shipping OR an anticipated arrival date. Never purchasing from here again.”

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Posted 4 years ago

“Great quality and quick delivery”

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Posted 4 years ago

“We had a great experience last year ordering from them but sadly this year has not been the same outcome. Ordered 12/5, now 12/16 and have received no update on shipping. Items are Christmas gifts shipping to US. I have sent multiple emails and communications on FB with no response. Very disappointing and I have no backup plan for my daughter’s gifts from “Santa”. Please respond!”

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Posted 4 years ago

“I have contacted customer service a few times for various reasons and they have always been super responsive and accommodating. They are true to price matching and even provided assistance when some prices dropped during sales and provided refunds. I love all of their products they are very high quality and shipping is extremely fast and reliable. I buy gifts there for my nephews every year.”

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Posted 4 years ago

“Unfortunately not a great experience. Purchased items and paid express postage (£9.99), only for the items to take 3 weeks to arrive, packaging in poor condition. Sporadic customer service, credit note for half the price offered, not received.”

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Posted 4 years ago

“Shockingly bad customer service. Product never arrived and only after I emailed them did they inform me it wouldn’t be possible to clear customs. Now they haven’t replied to my email for over a week despite my chasing. Has been over a month since ordering. Never buying from here again.”

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Posted 4 years ago

“I like the products but have been contacting Scandiborn for three weeks about a return and have gotten nowhere. There phone line does not work. Buyer beware”

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Posted 4 years ago

“Ordered a toy to arrive but have heard nothing about when it’ll be delivered. They are telling me it’ll be before Christmas but no idea when. The reason they got such a poor score was more to do with the customer service. Reviews indicated they had decent service so I expected when I called that they’d be able to help. Instead I got a snarky woman who kept repeating ‘this is on back order, so we cant tell you anything’. I dont care about what order its on. Two weeks after I order you should be able to tell me something?? Wont be using Scandiborn again. Terrible.”

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Posted 4 years ago

“Really prompt communication when I raised a query. I had mistakenly ordered the wrong colour item and the customer service team responded and changed the order for me. Great service, thank you so much Team Scandiborn x”

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Posted 4 years ago

“Great customer service, and so quick to respond - also the products are really beautiful”

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Posted 4 years ago

“Last minute gift for a new baby who arrived early. Super cute stuff!”

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Posted 4 years ago

Scandiborn is rated 4.8 based on 18,186 reviews