Scandiborn Reviews

Name: Scandiborn
Address: 14-16 Iliffe Avenue, Oadby, Oadby, Leicester, Leicestershire
Rating: 4.76

4.8 Rating 17,615 Reviews

94 %

of reviewers recommend Scandiborn

4.8

Based on 17,615 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Scandiborn:

Scandibørn is an online boutique bringing the best of Scandinavian inspired Children's design to the UK.

Their passion lies in finding the best Scandi nursery products from all over the world to inspire you to create a perfect Modern nursery of your own.

Visit Website

Phone:

020 8191 2915

Email:

hello@scandiborn.com

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Scandiborn 5 star review on 29th June 2025

893

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Product ordered was discovered to be a toy! Confusing Website!”

Helpful Report

Posted 5 years ago

“the product is tiny! It stated it'd be suitable for a 4-7 year old.”

Helpful Report

Posted 5 years ago

“I I’ve this website but I was disappointed when I received this changing mat as the quality was not what I expected and it is completely overpriced.”

Helpful Report

Posted 5 years ago

“Unfortunately I had major issues with the courier. They contacted me to deliver the item and I told them I would be away that weekend. At that time I was unable to re-arrange the delivery. They told me the delivery would have to fail first and then be rearranged (bizarre I know!). I telephoned the courier daily who then sent the item back for no reason. I rang Scandibørn every day but it took nearly 2 weeks to re-arrange the delivery. I’m glad to say I have finally received my item but I was frustrated with the delivery service. They should perhaps use different couriers and suppliers to avoid this issue.”

Helpful Report

Posted 5 years ago

“The product I reviewed has since been removed by Scandiborn and so the review I posted is no longer valid. However, Scandiborn contacted me after my review and made a number of proposals to resolve the situation. I was very impressed with the way they handled my complaint and on that basis feel that I could buy from Scaniborn in future with confidence.”

Helpful Report

Posted 5 years ago

“Delivery great but find the £80 pram very poorly made, wheels are wobbly and the parts don't aline very well, which in turn means the whole thing isn't very steady. Quite disappointing, when I purposely didn't go for the Moover pram over this :(”

Helpful Report

Posted 5 years ago

“The morning after my order was made I asked to cancel the order and was told I couldn't because the order had been delivered to my neighbour. Regardless of this I still wanted to cancel the order as my rights but I was not given any instructions. The goods got returned but I still don't have a refund.”

Helpful Report

Posted 6 years ago

“The order arrived promptly but the lamp has been sent back. Very poor quality.”

Helpful Report

Posted 6 years ago

“The product arrived with two small screws missing and we now have to wait “5 to 10 working days” for them. Hence no photograph! Very unimpressive.”

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Posted 6 years ago

“Beanbag looked nothing like the picture on the website. Hardly any beans in it and so cheap looking. After paying £65 I was expecting much better. I returned the goods”

Helpful Report

Posted 6 years ago

“Package arrived in a paper bag wrapped like I bought something from ebay. It didn't arrive on time but at least it was the one i bought and it was in fully working order. Non existing customer support would buy again but please guys - in today's day and age you have to better then this.”

Helpful Report

Posted 6 years ago

“I couldn't add the discount code and was emailed to say that it would be added when I placed the order. It wasn't. Neoprene item arrived with crease in it as had been badly packaged.”

Helpful Report

Posted 6 years ago

Hi Fiona, I'm so sorry about this, we can only ever apply one discount code to an order which I think has been the confusion here. One of our customer services team will be in touch shortly to discuss how we can make this right for you.

Posted 6 years ago

“Please don’t use Parcelforce - they are unreliable!”

Helpful Report

Posted 6 years ago

Hi Hasmita, I'm so sorry you've had an issue with our couriers. We have several options available so we can absolutely use a different service for your next order. One of our team will be in touch to let you know how to request this. Thanks again for feeding back it helps us to continually improve the service we provide.

Posted 6 years ago

“I received the wrong item. I initially got a quick response when I reported this but then email communication became poor with days passing before I got a response. I had to chase several times to find out when I could expect to receive the correct item.”

Helpful Report

Posted 6 years ago

Hi Vicky, I'm so sorry to hear about this and thank you for feeding back to us so we can see what went wrong in this instance. Our customer service team will contact you tomorrow. Many thanks, Grace

Posted 6 years ago

“I ordered the changing bag my wife desperately wanted. Tiba & Marl Kaspar Knapsack in Black Scuba. This is not what I received, I received the leather bag.”

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Posted 6 years ago

Hi Michael, I'm so sorry about this error, our order accuracy is very high but occasionally mistakes happen. One of the customer services team will be in contact with you today to resolve this problem.

Posted 6 years ago

“The moon with star mobile was very badly sown and a stars were all tangled. Very poor quality for a not small price! Very disappointed and don’t think will buy anything else from Scandiborn”

Helpful Report

Posted 7 years ago

Hi Wioletta, We are so sorry to hear about this issue with the Mobile, our customer service team will be in contact with you very shortly to resolve this issue. Many thanks, Grace

Posted 7 years ago

“I bought a wooden fire station for my son. I didn’t unpack it straight away, but when I did there were crucial pieces missing so it can’t be used.”

Helpful Report

Posted 7 years ago

Hi Rachel, I'm so sorry to hear about this issue. One of the team will be in contact today to resolve this with you. Many thanks, Grace

Posted 7 years ago

“I ordered 3 posters for my daughters nursery and only 2 came, the prints are lovely but disappointed with the service as so many people reccomended you! I wouldn’t buy from you again as you don’t get what you pay for!”

Helpful Report

Posted 7 years ago

Hi Amy, I’m so sorry you only received two of your prints. Our order accuracy is very high but obviously ther has been an issue here. Have you reported this issue already to our customer services team? I can’t find any reference to this problem. We will give you a call first thing tomorrow to resolve this ASAP. Many thanks, Grace

Posted 7 years ago

Scandiborn is rated 4.8 based on 17,615 reviews