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Scandiborn Reviews

4.8 Rating 17,613 Reviews
94 %
of reviewers recommend Scandiborn
4.8
Based on 17,613 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read Scandiborn Reviews

About Scandiborn:

Scandibørn is an online boutique bringing the best of Scandinavian inspired Children's design to the UK.

Their passion lies in finding the best Scandi nursery products from all over the world to inspire you to create a perfect Modern nursery of your own.

Visit Website

Phone:

020 8191 2915

Email:

hello@scandiborn.com

Write Your review

I have contacted you multiple times for a return and had no reply
Helpful Report
Posted 4 years ago
Hello Nichola, I'm so sorry you haven't seen the email from Polly - this was sent on Friday 11th September, let us know how we can help, or please give us a call so we can resolve this for you. Best wishes, The Team at Scandibørn
Posted 4 years ago
Very expensive for what it actually is. Not worth the money. Doesn’t look real.
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Posted 4 years ago
Missing item
Helpful Report
Posted 4 years ago
We received your star hooks which we were very disappointed with - fist of all they had two holes in them which was not shown on your website and then one of the knobs were missing. . If we could return / get our money / or receive the correct item back, as we have spend up on £500 with you over the last year. .
Helpful Report
Posted 4 years ago
We very much liked the product, but found that only 3 of the 4 poles had holes. I believe there should have been 4 x poles with holes and 4x without poles. We had 3 and 5. But it still stands up okay
Helpful Report
Posted 4 years ago
All the items arrived with damaged packaging. I wouldn’t mind if it was just for own use but one was a gift.
Helpful Report
Posted 4 years ago
Apparently, one of the items I ordered was sold out so I had to wait for you to get a new delivery from the manufacturer. The wait is more than acceptable, but I did not get any information about this at all. I waited and had to email myself to get information.... Poor customer service. However, the girl who emailed me back (Polly) - apologised to me, which was nice. Anyway, I would have appreciated an email saying that “we are sorry, but your order is delayed”. When a customer emails you and you have to apologise of not getting in touch, you should keep that customer updated from that point on?! I had to email twice after this to get information... As I said above, I don’t mind waiting - but having to email you like this was really bad.
Helpful Report
Posted 4 years ago
Lovely products, however the box of my tea set was very battered. Nothing broken, but couldn’t have given as a gift!
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Posted 4 years ago
The comforter I bought for my now 4 month old baby is falling apart already.
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Posted 4 years ago
Disappointing because pen marks - this was a gift so I am disappointed I have to give a gift with imperfections - but had no time to return and ask for a new one.
Helpful Report
Posted 4 years ago
I received a wrong item twice and although they were very nice and kind about exchanging it, i ended up waiting for my item unnecessarily, took time to return the two wrong ones to them, and pay for the Mini blanket the same price that is mentioned for the small, and therefore a bigger size on the website. Also, the website continued to give wrong information on the items about confused occurred.
Helpful Report
Posted 4 years ago
Product showed up faulty and dirty
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Posted 4 years ago
Bed very noisy when my child moves around in it I have tried also Allsorts to rectify this but no luck
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Posted 4 years ago
It says that it should only be assembled by an adult - it was so hard to screw the screws in that I had to get a carpenter to do it. Not impressed
Helpful Report
Posted 4 years ago
The beaker leaks and the lid bent out of shape really quickly making it hard to get on.
Helpful Report
Posted 4 years ago
Beautiful little tent however we only had it a few days before one of the poles burst through the bottom of the tent. Dissappointed little girl.
Helpful Report
Posted 4 years ago
We are so sorry to hear about this issue. Our team will email you to get this sorted asap. Best wishes, Grace
Posted 4 years ago
Order arrived quickly but impossible to make a return from Ireland. I've sent my item back and have had zero response from them since 29th June. No refund, no exchange.
Helpful Report
Posted 4 years ago
Unfortunately the sandals we received are hard to use as in the clasp keeps jamming! They aren't quick to get on my toddler at all. They look nice tho, because they take so long to get on with the Buckle he won't wear them :(
Helpful Report
Posted 4 years ago
Received a child’s play tent that was grubby and scribbled writing on it’s fabric - did try contacting but got no reply . Difficult to contact and have had to keep this soiled item for my granddaughter - very dissappointing
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Posted 4 years ago
Baby head was unstable and it could effect any babies head movement
Helpful Report
Posted 5 years ago
Scandiborn is rated 4.8 based on 17,613 reviews