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Scandiborn Reviews

4.8 Rating 17,036 Reviews

94 %

of reviewers recommend Scandiborn

Company Reviews

Product Reviews

4.8

Based on 17,036 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Scandiborn:

Scandibørn is an online boutique bringing the best of Scandinavian inspired Children's design to the UK.

Their passion lies in finding the best Scandi nursery products from all over the world to inspire you to create a perfect Modern nursery of your own.

Visit Website

Phone:

03451202244

Email:

hello@scandiborn.com

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Scandiborn 5 star review on 6th May 2024

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Scandiborn 5 star review on 10th April 2024

876

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delay to order which I wasn’t initially notified about. Helpful customer care but disappointing experience.”

Posted 4 years ago

“The picture and description of the powder pink rug isn’t accurate unfortunately. It looks like a pastel rose colour in the picture and the word ‘powder’ makes you think it’s a soft pink. It’s actually a very baby pink and I had to return it straight away, which has cost me £7. Not the end of the world and a lovely product, just not my taste colour wise at all so a bit frustrating. Maybe a more accurate picture of the colour would help for others in the future ☺️”

Posted 4 years ago

“Unfortunately one side of the roof of the Noah’s Arc does not fit as it is poorly lined up. It’s a real shame and my grandson was very disappointed that he could not get it to fit on.”

Posted 4 years ago

“The toys I bought are lovely but unfortunately one which had said on the website it was in the 1-2 year section arrived and box said it’s for 3+ so is now in a cupboard for a year! Rather disappointing as it was meant to be a birthday gift.”

Posted 4 years ago

“Advertised to price match, then declined to do so. Still waiting on a response from customer service. Not happy!”

Posted 4 years ago

Hi Shauneen, we are so sorry you are unhappy, that is never our intention. I can see the company in question is not based in the UK and also doesn't offer immediate shipping. We try to be totally transparent about how we price match but we are sorry if you feel this was not outlined to you adequately. One of the customer service team will give you a call today to discuss. Best wishes, Grace

Posted 4 years ago

“A few weeks down the line and I am starting to see the cracks! It’s a shame as we love the design, the quality though, isn’t as promised.”

Posted 4 years ago

“Disappointed with condition of packaging. The box was damaged.”

Posted 4 years ago

“One of my items was incorrect, the other was damaged. Despite contacting two different customer service representatives, who promised they would get back to me, the issue has still not been resolved.”

Posted 4 years ago

“Product ordered was discovered to be a toy! Confusing Website!”

Posted 4 years ago

“the product is tiny! It stated it'd be suitable for a 4-7 year old.”

Posted 4 years ago

“I I’ve this website but I was disappointed when I received this changing mat as the quality was not what I expected and it is completely overpriced.”

Posted 4 years ago

“Unfortunately I had major issues with the courier. They contacted me to deliver the item and I told them I would be away that weekend. At that time I was unable to re-arrange the delivery. They told me the delivery would have to fail first and then be rearranged (bizarre I know!). I telephoned the courier daily who then sent the item back for no reason. I rang Scandibørn every day but it took nearly 2 weeks to re-arrange the delivery. I’m glad to say I have finally received my item but I was frustrated with the delivery service. They should perhaps use different couriers and suppliers to avoid this issue.”

Posted 4 years ago

“The product I reviewed has since been removed by Scandiborn and so the review I posted is no longer valid. However, Scandiborn contacted me after my review and made a number of proposals to resolve the situation. I was very impressed with the way they handled my complaint and on that basis feel that I could buy from Scaniborn in future with confidence.”

Posted 4 years ago

“Delivery great but find the £80 pram very poorly made, wheels are wobbly and the parts don't aline very well, which in turn means the whole thing isn't very steady. Quite disappointing, when I purposely didn't go for the Moover pram over this :(”

Posted 4 years ago

“The morning after my order was made I asked to cancel the order and was told I couldn't because the order had been delivered to my neighbour. Regardless of this I still wanted to cancel the order as my rights but I was not given any instructions. The goods got returned but I still don't have a refund.”

Posted 4 years ago

“The order arrived promptly but the lamp has been sent back. Very poor quality.”

Posted 5 years ago

“The product arrived with two small screws missing and we now have to wait “5 to 10 working days” for them. Hence no photograph! Very unimpressive.”

Posted 5 years ago

“Beanbag looked nothing like the picture on the website. Hardly any beans in it and so cheap looking. After paying £65 I was expecting much better. I returned the goods”

Posted 5 years ago

“Package arrived in a paper bag wrapped like I bought something from ebay. It didn't arrive on time but at least it was the one i bought and it was in fully working order. Non existing customer support would buy again but please guys - in today's day and age you have to better then this.”

Posted 5 years ago

“I couldn't add the discount code and was emailed to say that it would be added when I placed the order. It wasn't. Neoprene item arrived with crease in it as had been badly packaged.”

Posted 5 years ago

Hi Fiona, I'm so sorry about this, we can only ever apply one discount code to an order which I think has been the confusion here. One of our customer services team will be in touch shortly to discuss how we can make this right for you.

Posted 5 years ago

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Scandiborn is rated 4.8 based on 17,036 reviews