Scandiborn Reviews

Name: Scandiborn
Address: 14-16 Iliffe Avenue, Oadby, Oadby, Leicester, Leicestershire
Rating: 4.76

4.8 Rating 17,617 Reviews

94 %

of reviewers recommend Scandiborn

4.8

Based on 17,617 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Scandiborn:

Scandibørn is an online boutique bringing the best of Scandinavian inspired Children's design to the UK.

Their passion lies in finding the best Scandi nursery products from all over the world to inspire you to create a perfect Modern nursery of your own.

Visit Website

Phone:

020 8191 2915

Email:

hello@scandiborn.com

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Scandiborn 5 star review on 29th June 2025

893

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Received a child’s play tent that was grubby and scribbled writing on it’s fabric - did try contacting but got no reply . Difficult to contact and have had to keep this soiled item for my granddaughter - very dissappointing”

Helpful Report

Posted 5 years ago

“Baby head was unstable and it could effect any babies head movement”

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Posted 5 years ago

“I sent back item as it wasn’t colour I expected I was waiting on a return label and didn’t here anything since so posted it back hoping to here from ye soon on the return”

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Posted 5 years ago

“I bought a pair of camel sandals size 23 and the shoe arrived broken, the closing strap was broken and as a result my baby couldn’t Wear it”

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Posted 5 years ago

“I recently bought a Phoenix teepee from Scandiborn for my daughter’s birthday. It was assembled correctly but took my daughter about 2 minutes to knock it down on herself. These really need to be sold with a teepee stabiliser, as I now know that many other teepees are. They are dangerous without one. I am now having to try and source one myself. I can’t return as it’s been given to her as a present.”

Helpful Report

Posted 5 years ago

“I have to start by saying that everything I have bought from this company has been beautiful, with prompt delivery and great customer service. I haven't left a five star review because of what seems to be ongoing problems with stock levels. There is always a ridiculous amount of items out of stock! I can understand this in the current situation but it's been a longstanding issue and it's really frustrating. It goes to show how beautiful their products are but it feels like they are not able to keep up with demand, which is a shame. I would order so much more if they actually had stock! Really hope this changes in the future.”

Helpful Report

Posted 5 years ago

“I ordered dusty rose little cloud lamp cute (very small) and well made but it’s not dusty rose more of a dark browny pink will be returning it as it’s not suitable in my little girls room so had to pay delivery and return for nothing so disappointing.”

Helpful Report

Posted 5 years ago

“Have used Scandiborn many times but I have waited three weeks for my latest order. I’m told it was sent to Glasgow by accident but ultimately still nothing has arrived and it’s still being held in Scotland. I need the Sunday for my daughter now and it’s not easy to just go else where at the moment. I feel like a second delivery should have been sent in it’s place by this point.”

Helpful Report

Posted 5 years ago

“The item arrived damaged. I returned the item via Hermes as requested and asked for a replacement. I appreciate that things may not be operating as usual currently but I have not heard anything back.”

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Posted 5 years ago

“My original order of a playmat took over 3 weeks to arrive (without me receiving any indication of its whereabouts). I had to email twice to enquire about it. After I had received my order, I was then delivered two additional playmats that I did not order. I emailed to enquire about them and was told that, yes, it was an error and that I would have to return them to the warehouse! This was extremely inconvenient, especially during the Coronavirus crisis with a new baby, particularly when they were delivered to me through no fault of my own.”

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Posted 5 years ago

“Absolutely love this dinner set, but unfortunately both the cup and bowl have broken after being dropped! The base of the cup completely came out with jagged edges, very dangerous!”

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Posted 5 years ago

“Beautiful product but the cord holding the little basket under the “balloon” was not attached or had broken off”

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Posted 5 years ago

“Too much packaging for such a small item plus no screws provided to secure item to door.packaging was damaged by courier”

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Posted 5 years ago

“Delay to order which I wasn’t initially notified about. Helpful customer care but disappointing experience.”

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Posted 5 years ago

“The picture and description of the powder pink rug isn’t accurate unfortunately. It looks like a pastel rose colour in the picture and the word ‘powder’ makes you think it’s a soft pink. It’s actually a very baby pink and I had to return it straight away, which has cost me £7. Not the end of the world and a lovely product, just not my taste colour wise at all so a bit frustrating. Maybe a more accurate picture of the colour would help for others in the future ☺️”

Helpful Report

Posted 5 years ago

“Unfortunately one side of the roof of the Noah’s Arc does not fit as it is poorly lined up. It’s a real shame and my grandson was very disappointed that he could not get it to fit on.”

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Posted 5 years ago

“The toys I bought are lovely but unfortunately one which had said on the website it was in the 1-2 year section arrived and box said it’s for 3+ so is now in a cupboard for a year! Rather disappointing as it was meant to be a birthday gift.”

Helpful Report

Posted 5 years ago

“Advertised to price match, then declined to do so. Still waiting on a response from customer service. Not happy!”

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Posted 5 years ago

Hi Shauneen, we are so sorry you are unhappy, that is never our intention. I can see the company in question is not based in the UK and also doesn't offer immediate shipping. We try to be totally transparent about how we price match but we are sorry if you feel this was not outlined to you adequately. One of the customer service team will give you a call today to discuss. Best wishes, Grace

Posted 5 years ago

“A few weeks down the line and I am starting to see the cracks! It’s a shame as we love the design, the quality though, isn’t as promised.”

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Posted 5 years ago

“Disappointed with condition of packaging. The box was damaged.”

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Posted 5 years ago

Scandiborn is rated 4.8 based on 17,617 reviews