Unfortunately I had major issues with the courier. They contacted me to deliver the item and I told them I would be away that weekend. At that time I was unable to re-arrange the delivery. They told me the delivery would have to fail first and then be rearranged (bizarre I know!). I telephoned the courier daily who then sent the item back for no reason. I rang Scandibørn every day but it took nearly 2 weeks to re-arrange the delivery. I’m glad to say I have finally received my item but I was frustrated with the delivery service. They should perhaps use different couriers and suppliers to avoid this issue.