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Scandiborn Reviews

4.8 Rating 17,010 Reviews

94 %

of reviewers recommend Scandiborn

Company Reviews

Product Reviews

4.8

Based on 17,010 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Scandiborn:

Scandibørn is an online boutique bringing the best of Scandinavian inspired Children's design to the UK.

Their passion lies in finding the best Scandi nursery products from all over the world to inspire you to create a perfect Modern nursery of your own.

Visit Website

Phone:

03451202244

Email:

hello@scandiborn.com

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Scandiborn 5 star review on 23rd April 2024

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Scandiborn 5 star review on 10th April 2024

Scandiborn 5 star review on 10th April 2024

874

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Still not received this item after 2 weeks.Very disappointed.”

Posted 1 year ago

Thank you Deborah for your review. I am really sorry you are still waiting for delivery of your order, I can see that you have contacted our customer service team. My colleague Charlotte will be in contact with you shortly to help resolve this for you. -Amy.

Posted 1 year ago

“I’m still yet to receive my item. I have emailed a number of times and still not received a response.”

Posted 1 year ago

Thank you for your review Anna. I am sorry you feel there has been a lack of response, this isn't the kind of service we would aim to provide. I believe my colleague Charlotte is now in contact with you and will continue to be until we resolve your query. -Amy.

Posted 1 year ago

“Worst company ever. Order an item 12 days ago, paid a quite expensive standard delivery, nothing has come yet, the company doesn’t keep any responsibly, they said we are waiting for a supplier response! I just want my money back”

Posted 1 year ago

I can see you received your refund. -Amy.

Posted 1 year ago

“Parcel still not received several emails no response”

Posted 1 year ago

Hi Kirstie, Thank you for leaving this review, I have left you a message. Thanks. -Amy.

Posted 1 year ago

“Item delivered was not as advertised would not use this company again not worth the hassle of returning item 😩”

Posted 1 year ago

Thank you for your review Ian, I have dropped you a message. -Amy.

Posted 1 year ago

“I am very disappointed to have not received this item. On tracking the parcel it had not even left the shop. Please send immediately or give me a refund.”

Posted 1 year ago

Thank you for speaking to me today Helen. Great to hear your query has been resolved. -Amy.

Posted 1 year ago

“Unfortunately my order has not arrived yet after 15 days ,I have emailed enquiring where it is so cannot review .”

Posted 1 year ago

“Terrible company. Ordered a rug in September and after I have not received it in November, just cancelled it.”

Posted 1 year ago

“Ordered an all in one smart looking suit. It was delivered to the wrong address. Had to chase up to find this out. Was assured it would be re-deliverd to the correct address. Then was informed they had to refund and I shoudl reorder. On re-ordering the welcome discount code had expired/been used. Emailed back to ask for another code. With no reply. Poor serivce and total waste of time.”

Posted 1 year ago

“The item was damaged on arrival and I have emailed them twice, but have yet to receive a reply. There was no delivery note and therefore unable to return the Olli Ella Doll Luggy”

Posted 1 year ago

“Very disappointed. My order did not arrive, instead I got someone else’s order - not even sure it was from the same company.”

Posted 1 year ago

“I have made an order and it took 2 months to reach despite it reaching very very late there were missing items that i dont know where they are! And there were some items written that were available on the website but were suddenly sold out when i placed the order for it and i was not informed that it was sold out!”

Posted 1 year ago

“Ordered an item for my little girls birthday. Kept receiving emails saying it will be delivered on a set date. Date would pass and nothing would arrive. Eventually emailed to tell me item was out of stock, which was then too late to order her another one in time for her birthday. Poor customer service”

Posted 1 year ago

“If you look on Companies House you'll see the Directors have pre-packed the company on the 3rd October and it's business (though not it's debts) have been 'phoenixed' to a new company”

Posted 1 year ago

“It has been weeks and I have not received my full order yet!!!”

Posted 1 year ago

Hello Vicky, thank you for taking the time to discuss your order with us today. We're very sorry for the delay with Royal Mail and your replacement is on it's way to you. The Scandiborn Team

Posted 1 year ago

“Avoid this shop! The worst customer service I have ever seen - clueless and unprofessional. I would never again buy from Scandiborn!”

Posted 1 year ago

“Absolutely dreadful. Not as advertised (arch with slide and cushions - description now changed but still misleading). Overpriced for what was delivered. When queried the company told me they had to see what the supplier said. No. My contract was with them but they hid behind their supplier. Trading standards have been notified. Arrived a month late missing my grandsons first birthday”

Posted 1 year ago

“Missed delivery due to being in hospital being tested for pre eclampsia contacted scandi born via the contact us page ont the site had nothing back had a response via Instagram who said once it’s reached then they would send back out to me but have had nothing”

Posted 1 year ago

“Well I would write a review but my item has not turned up yet”

Posted 1 year ago

“They sold me a cot and the unique matching mattress. They delivered just the cot and a month after they say they wont have the mattress and would refund me. The mattress is 2 times more expensive in other shops, and they dont own the issue. On top of that, they keep selling the mattress to potentially scam more people into buying the cot - that by the way is like 900£”

Posted 1 year ago

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Scandiborn is rated 4.8 based on 17,010 reviews