Scandiborn Reviews

Name: Scandiborn
Address: 14-16 Iliffe Avenue, Oadby, Oadby, Leicester, Leicestershire
Rating: 4.76

4.8 Rating 17,554 Reviews

94 %

of reviewers recommend Scandiborn

4.8

Based on 17,554 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Scandiborn:

Scandibørn is an online boutique bringing the best of Scandinavian inspired Children's design to the UK.

Their passion lies in finding the best Scandi nursery products from all over the world to inspire you to create a perfect Modern nursery of your own.

Visit Website

Phone:

020 8191 2915

Email:

hello@scandiborn.com

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Scandiborn 5 star review on 2nd June 2025

893

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The product has arrived & looks fabulous. I bought it as a birthday present for my granddaughter & awaiting to give it to her for her birthday but sure she will love it.”

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Posted 3 years ago

“Contacted you 5 days ago regarding damaged goods which were returned to you by delivery company and not had any contact from you. I would like a replacement please . Please can you contact me as a birthday present! Submitted form for returns .”

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Posted 3 years ago

“I love all the products we’ve ordered form Scandiborn. Beautiful and timeless. The website is brilliant to use and delivery speed is brilliant for a busy mum! Love love love”

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Posted 3 years ago

“Excellent follow up to a missing item once alerted. Thank you!”

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Posted 3 years ago

“This was a gift to my friends' baby - she loved the whale rattle!! Big success!!”

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Posted 3 years ago

“High quality products love all of Scandiborn products they are very good. Customer service is excellent.”

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Posted 3 years ago

“I thought the length of delivery time was not consistent with the price paid for this service. Also I was buying for a toddlers’ first birthday and when the items arrived they said that they were for 3 years and above so I haven’t gifted them to my nephew.”

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Posted 3 years ago

“This isn’t my first time ordering from Scandibørn and it won’t be last! Such beautiful, exquisite toys and all such amazing quality!”

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Posted 3 years ago

“Lovely, classy products. Perfect for gifts too!”

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Posted 3 years ago

“Love this shop...I had to return a shelf from Dublin back to UK and the customer service team organised it at such ease. Quality of products is amazing and I was able to choose a refund, exchange or credit. Great customer service and will continue to shop here. Thank you so much.”

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Posted 3 years ago

“Incredibly quick delivery, well packed and a superb collection of product.”

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Posted 3 years ago

“Fabulous product, really good value for money!”

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Posted 3 years ago

“If you want beautiful, well made quality products that Scandibørn is the place for you. We have a fondness for the little Dutch products which match our home decor perfectly and our son loves them.”

Scandiborn 5 star review on 7th July 2021

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Posted 3 years ago

“Scandiborn made sure my baby's first birthday present arrived on time and I am so grateful for their excellent and responsive customer service.”

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Posted 3 years ago

“Excellent product range and fast delivery”

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Posted 3 years ago

“Beautiful products, carefully packaged and quickly delivered. This is my go-to for any special presents for children. Everything is such good quality, and so gorgeous to look at.”

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Posted 3 years ago

“The site was very easy to use and the buggy/pushchair arrived quickly and exactly when I was told it was. The buggy is very pretty and of good quality and most importantly my granddaughter absolutely loves it! I will look on this site for her next present!”

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Posted 3 years ago

“Excellent quality. Daughter loves it and wants to walk with it everywhere.”

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Posted 3 years ago

“As a mother of three, this is the worst experience that I ever had doing online shopping. Scandiborn customer service does not exists. I bought two sandals for my boys, one came damaged (strap broken), the other was the wrong size. After many polite attempts to contact customer service for a replacement, I got different emails, with different responses. I was asked three times from different people, to provide photos is the items, when they were attached on the first email, then when I responded my choice for exchange nobody reply for 4 days! After 8 days of fighting to get my refund I got a label and now I have to make extra time to take it back to a collection point. The whole experience not worth the time this is still taking me! Plus, I don’t have sandals for my children. Now, who knows when/ if they are going to refund the full amount. Really not worth it. It is disrespectful and inconsiderate to parents who are so busy with life, work and children.”

Helpful Report

Posted 3 years ago

Hi there, thank you for your review. We are so sorry to hear this - I can see you sent several emails which were answered by different members of the team which might have made resolution time a bit tricky - I can see you have now been fully refunded. Again we are so sorry these items arrived damaged in the first instance. Please do let us know if there is anything else we can help you with.

Posted 3 years ago

“Packaging box was extremely squashed by the time I received it, it’s a good job there was nothing breakable in it! Tent is a present so haven’t erected it yet.”

Helpful Report

Posted 3 years ago

Scandiborn is rated 4.8 based on 17,554 reviews