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Scandiborn Reviews

4.8 Rating 17,020 Reviews

94 %

of reviewers recommend Scandiborn

Company Reviews

Product Reviews

4.8

Based on 17,020 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Scandiborn:

Scandibørn is an online boutique bringing the best of Scandinavian inspired Children's design to the UK.

Their passion lies in finding the best Scandi nursery products from all over the world to inspire you to create a perfect Modern nursery of your own.

Visit Website

Phone:

03451202244

Email:

hello@scandiborn.com

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Scandiborn 5 star review on 23rd April 2024

Scandiborn 5 star review on 23rd April 2024

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Scandiborn 5 star review on 17th April 2024

Scandiborn 5 star review on 10th April 2024

Scandiborn 5 star review on 10th April 2024

875

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The three items I ordered were all disappointing, but one in particular - a teether that arrived in a crumpled box, making it a very sad looking gift for a new mum. Won't be shopping here again.”

Posted 3 years ago

Hello , We are so sorry to hear you were not happy with your recent order with us this is never the service we wish to provide, could you give us a little bit information of the problem so we can try and resolve the situation for you with an exchange or some kind of discount. We always try to ensure items are securely so they do not get damaged in transit and we are sorry this was not the case in this instance. Let us know so we can help to fix this. Best wishes, Scandiborn

Posted 3 years ago

“Product was not great quality unfortunately. A shame given the price.”

Posted 3 years ago

Hello Naomi, We are so sorry to hear you were not happy with the product in your recent order with us, could you give us a little bit information of the problem so we can try and resolve the situation for you with an exchange or some kind of discount if there is a fault. Let us know so we can help to fix this. Best wishes, Scandiborn

Posted 3 years ago

“The box was damaged in arrival. This is a gift so not great”

Posted 3 years ago

“I was told my order was delayed so I asked if it could be delivered to my Grandson as it would be too late for his birthday, I had an email to say that this had been set up only to have it delivered to me. I have now had to pay to have it sent on.”

Posted 3 years ago

“We ordered the little dutch stroller, which was very cute, but very difficult to put together, we eventually needed a drill. Wouldn't recommend if you want something easy to put together.”

Posted 3 years ago

“I ordered some dolls as gifts for Christmas. They were alot smaller than I expected so I was very disappointed. I have kept them as I cant deal with the hassle of sending them back”

Posted 3 years ago

“I contacted you and said the size was wrong and miss leading no reply disappointed”

Posted 3 years ago

“The screw holes are to small for screws so difficult to build danger of splitting the wood also it says 3+ on the box but on the website says 1-2 I bought this for my 1 year old granddaughter it looks to big but it is built up now 🙁 on the plus side it is cute”

Posted 3 years ago

“So disappointed that my delivery took 11 days longer to arrive than I expected!”

Posted 3 years ago

“The products selled is very nice. Unfortunately the delivery is poor, both in terms of timing (it really takes too long) and of substance (pieces of my order were missing and i had to manage the follow up with customer service). When i finally received the missing piece it was not ok (i had to fix it my self) and even if the item is far from perfect i decided to keep it in any case as i did not want to go through the poor delivery process again. This was my second time ordering with scandiborn and the first time i had same issue with timing (it was pre covid time so no excuses can apply) it took more than 3 months, it was a birthday present, only thing i got was apologize but still that did not solved the problem. I am not sure i will order again from the site, rather i ll use it just for inspiration and order from other retailers.”

Posted 3 years ago

“Bought some wall stickers, very disappointed. spent hours trying to get them to stick. Tried a variety of surfaces without any luck. Have used transfers before with no issue.”

Posted 3 years ago

“Not really professional! They don't have gift paper and you cannot put a message when you send a gift. They ieder answer mails in time. In my case it was 2 days later. For me the first and the last time shopping there.”

Posted 3 years ago

“Ordered a pack of muslins but the colour was completely different from product image. Very misleading. Customer service didn't offer much help. Now I have to keep a product I'm disappointed with as they don't offer free returns. Such a shame about this experience as the range of products is lovely but I doubt I'll be purchasing from here again”

Posted 3 years ago

“I have not received my Order, why not????”

Posted 3 years ago

“The Scandiborn branding gives the impression you are paying a bit extra for high quality Scandinavian design and manufacture. The product I ordered - Moover doll’s prom mattress and bedding set - was poorly made and very disappointing . I had to restitch the seams, and the fabric had the pattern placed upside down. Considering the price, this was very poor value for money. It was made in China, probably at extremely low cost. The communication about delivery time was also really poor. At the same time I ordered a ‘deep plate’. Should have read all the other reviews about checking the dimensions - the plate was really a small bowl. The products look lovely on the website, but looks are deceptive.”

Posted 3 years ago

“I paid extra for 48 hour delivery for my order of party bags and gifts to ensure it arrived in time for my daughter’s birthday but my order was not posted until the following day meaning it arrived late. I then had to rush around on the day of the party to find last minute substitutes.”

Posted 3 years ago

“Faulty product still waiting to here even though wss a prseent for tomorrow.”

Posted 3 years ago

“I have purchased the Bouncer first in this website and my baby got allergy from it and I exchanged to same product with cotton model but still had same problem. So I wanted to refund but I cant refund to money but only to gift card... ok. I needed my baby sucker bowl so I bought it and that doesnt stick to the table........ what a night mare... I dont know what to buy more from this website from failure to failure and I still have this money left to spend here. I just give 2 stars since at least person with customer service from email was very nice but nothing else.”

Posted 3 years ago

“I loved the look of the product. However one of the rods snapped while I was pulling it out of the covers to refit it, since I had missed a step in the construction process. Not the quality one would expect for the price that was charged.”

Posted 3 years ago

“Just received a big order today of gifts for my granddaughter. The order was shipped promptly, however I was greatly disappointed that some of the items were made in China which I try to avoid and other items made in Indonesia. I was under the impression they would be made in Scandinavia. I guess I did not do my research well enough. Not sure if I’ll be returning any or all items. 😞”

Posted 3 years ago

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Scandiborn is rated 4.8 based on 17,020 reviews