Savoy Timber Reviews

Name: Savoy Timber
Address: Savoy Timber, Wilcock Street, Wigan, Lancashire
Rating: 4.48

4.5 Rating 6,815 Reviews

86 %

of reviewers recommend Savoy Timber

4.5

Based on 6,815 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

07508311400

Email:

anthony@savoytimber.com

Location:

Savoy Timber,
Wilcock Street,
Wigan
Lancashire
WN3 4AP

Savoy Timber 5 star review on 23rd August 2026

Neil Robertson

Savoy Timber 5 star review on 5th July 2026

Stephen

748

Anonymous

Anonymous // 01/01/2019

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“Great service in difficult times.”

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Posted 6 years ago

“Selection at Savoy was very good and ordering online was easy. Phone call confirmation and items delivered by very friendly driver. Will definitely use Savoy again, never had a bad experience yet.”

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Posted 6 years ago

“Brilliant service couldnt be more delighted.”

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Posted 6 years ago

“Excellent supply and delivery service allowed me to complete repairs to my decking during lockdown 😊”

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Posted 6 years ago

“Very fast delivery, very professional. Happy customer :)”

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Posted 6 years ago

“Order arrived unexpectedly quickly as order screen said up to 7 days. Delivered and placed where required by deliveryman. Excellent service.”

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Posted 6 years ago

“Always helpful and give good value”

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Posted 6 years ago

“Fast friendly reliable service would definitely recommend”

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Posted 6 years ago

“Excellent products at good pricedelivered on time strongly recommended”

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Posted 6 years ago

“Fast and efficient. Very professional.”

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Posted 6 years ago

“Competitive prices very good delivery”

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Posted 6 years ago

“I love your company. Your prices are so good. Products great. Delays on delivery couldn’t be helped due to COVID and excess demand. Overall I’m very happy. Will definitely be back 😊👍🏻”

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Posted 6 years ago

“Thank you for being so prompt with my delivery especially as you were closed for a while and had back orders to deal with too. Very pleasant and helpful staff including delivery man. Thank you.”

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Posted 6 years ago

“Great price. Delivery when said.”

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Posted 6 years ago

“Excellent value decking kit, delivered earlier than expected, despite lockdown difficulties, with very reasonable delivery costs. I have used Savoy on a number of occasions for a variety of products and have always found the staff helpful, the service exceptional and the prices very competitive. I will definitely keep using Savoy Timber.”

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Posted 6 years ago

“Door took months to arrive and turned up wrong measurements. Poor communications. Door sent back and then no contact or returned emails and no return calls. Lost order and failed to email after numerous emails. Eventually the door was returned but what a performance and no apology f Or the very poor service received.”

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Posted 6 years ago

Dear Sharon, Thanks for taking the time to review our services . We are really sorry we made a mistake. We are sorry it has taken a bit of time to sort out .I have tried to call you but we have a wrong number on file for you from when the order was placed online ,so this meant we have not had a number to call you on. This has been a very busy period due to the covid situation and we do really appreciate how patient you have been while we got this sorted our for you . Kind Regards Savoy timber

Posted 6 years ago

“excellent as usual”

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Posted 6 years ago

“Excellent product, price and service, thank you.”

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Posted 6 years ago

“Order came very quickly and the delivery man followed all distancing rules. I was very pleased with the whole process.”

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Posted 6 years ago

“Said it was in stock it wasn’t waited till the delivery day never turned up then had to wait another week.”

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Posted 6 years ago

Hi Andy , thanks for taking the time to review us , sorry it was a week late. we did have quite a few issued with supply due to the global pandemic and double the normal amount of orders . Glad we got it sorted with the week. Kind Regards Savoy timber

Posted 6 years ago

Savoy Timber is rated 4.5 based on 6,815 reviews