Savoy Timber Reviews

Name: Savoy Timber
Address: Savoy Timber, Wilcock Street, Wigan, Lancashire
Rating: 4.48

4.5 Rating 6,597 Reviews

86 %

of reviewers recommend Savoy Timber

4.5

Based on 6,597 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

07508311400

Email:

anthony@savoytimber.com

Location:

Savoy Timber,
Wilcock Street,
Wigan
Lancashire
WN3 4AP

Savoy Timber 5 star review on 5th March 2026

Marcus

Savoy Timber 5 star review on 2nd March 2026

Matthew

Savoy Timber 5 star review on 23rd February 2026

Kevin

Savoy Timber 5 star review on 12th January 2026

Shaun

727

Anonymous

Anonymous // 01/01/2019

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“Excellent service. Materials satisfactory”

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Posted 5 years ago

“quick & easy to order and the delivery was next day! Great service.”

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Posted 5 years ago

“Very good customer service. Definitely use again”

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Posted 5 years ago

“Such an easy transaction. Arrived in good time and good quality. I would recommend. I will definitely use this company again”

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Posted 5 years ago

“Delivered as and when expected and has made excellent planters for my garden”

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Posted 5 years ago

“Ordered decking during lockdown,shocked when it arrived next day,driver very helpful and friendly drove truck round to rear of house and placed it where I wanted.All staff are welcoming and very helpful.highly recommend savoy for all your timber Needs.”

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Posted 5 years ago

“Great service even in the current climate and good quality for a fab price.”

Savoy Timber 5 star review on 12th August 2020

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Posted 5 years ago

“Not great customer service, lack of information on a delayed delivery. Good product.”

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Posted 5 years ago

“Quality products at great prices”

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Posted 5 years ago

“Good products thankyou”

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Posted 5 years ago

“The staff at Savoy are friendly and helpful.”

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Posted 5 years ago

“Exelent job”

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Posted 5 years ago

“A really great company to deal with. Very helpful and knowledgable, thank you for your help”

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Posted 5 years ago

“Excellent service throughout especially considering the situation we have been in with covid”

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Posted 5 years ago

“Normally use a local timber yard but they were proving unhelpful and expensive. Found Savoy online for decking boards and timber. Had good stock levels when everyone else had run out and managed next day delivery which was fantastic. Pleased with customer service and would recommend.”

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Posted 5 years ago

“The 5th part of delivery (screws) didnt arrive until 2 weeks after the decking by which time job was done. More courier error than supplier. But products great. Does job well and timber not warped or chipped.”

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Posted 5 years ago

“Great priced and good quality products, I needed to chase delivery more that once and the item was delivered without edging. Called customer team again but never arrive.”

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Posted 5 years ago

“Ordering was easy but delivery was a nightmare. Savoy did not want to take any responsibility for the deliveries which they had taken. 5 packages, 2 delivered by post the other 3 by Tuffnells who didnt advise when delivery was finally made.”

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Posted 5 years ago

“Good range of products, good price and excellent delivery.”

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Posted 5 years ago

“Shocking, never received my item, no communication, 2 delivery days which I waited in for and nothing came,,, no emails, calls,, nothing escalated through PayPal for an refund. AVOID!”

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Posted 5 years ago

Savoy Timber is rated 4.5 based on 6,597 reviews