Savoy Timber Reviews

Name: Savoy Timber
Address: Savoy Timber, Wilcock Street, Wigan, Lancashire
Rating: 4.48

4.5 Rating 6,790 Reviews

86 %

of reviewers recommend Savoy Timber

4.5

Based on 6,790 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

07508311400

Email:

anthony@savoytimber.com

Location:

Savoy Timber,
Wilcock Street,
Wigan
Lancashire
WN3 4AP

Savoy Timber 5 star review on 23rd August 2026

Neil Robertson

Savoy Timber 5 star review on 5th July 2026

Stephen

748

Anonymous

Anonymous // 01/01/2019

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“Delivered on time between time slot given brilliant service”

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Posted 5 years ago

“Very efficient”

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Posted 5 years ago

“Worktops are beautiful however one was damaged lovely crack in front could of been caused by a forklift I’ve sent email with pictures of damaged edge also spoke to Manager on Tuesday 13/4/2021 he promised to call back same day to discuss matter further however I’m still awaiting that call first time purchasing from Savoy Timber not a good start”

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Posted 5 years ago

“Great service. Bought decking kit. Had problem with wrong parts of frame delivered. Quick phone call got correct part in few days. Kit was simple enough for a lady to put together. Good quality and looks good.”

Savoy Timber 5 star review on 15th April 2021

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Posted 5 years ago

“Good all round service would recommend them leaps and bounds above the rest”

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Posted 5 years ago

“Great quality product, customers services were extremely helpful when a delivery issue arose. We definitely be using this company for my next purchase.”

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Posted 5 years ago

“Excellent service and delivery”

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Posted 5 years ago

“All good but didn’t get my 2 tubes of black colour fill please send holding my job up thanks Stuart”

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Posted 5 years ago

“Easy ordering system and excellent speedy delivery .”

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Posted 5 years ago

“Quality product and excellent friendly service. Delivery was most impressive. Goods handled with care with absolutely no damage.”

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Posted 5 years ago

“great piece of kit easy to assemble. only fault is waited a little longer then expected for delivery due to a fault in the system cancelling the order but taking payment. second time ordered delivery a few days later”

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Posted 5 years ago

“Have used savoy twice now for decking and always get excellent service and delivered on time”

Savoy Timber 5 star review on 14th April 2021

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Posted 5 years ago

“Delivery on time and any problems sorted quickly by friendly and helpful staff”

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Posted 5 years ago

“Very easy to order online”

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Posted 5 years ago

“Great service and price and promptly delivered”

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Posted 5 years ago

“A smashing store, friendly helpful staff. Click and collect is easy to use, parking near, and a huge variety of building and DIY products available.”

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Posted 5 years ago

“The delivered order was fine, but the click and collect was not available and had to be picked whilst I waited. I will definately be using Savoy again.”

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Posted 5 years ago

“Ordered an oak internal door, ordering easy, efficient service from Preston shop regarding delivery. Polite and helpful delivery person. Recommend the door and service, Thank you”

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Posted 5 years ago

“Happy with the service received, first batch of decking received was not as expected and Savoy were happy to address this. Upgraded to deluxe decking for our own reasons but was worth the while and delivered very quickly.”

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Posted 5 years ago

“Very surprised at the excellent quality of the decking. The fixing kit had gone missing from my delivery and the great customer service I received was above and beyond. I have received a refund even though I was willing to take a credit note as I plan to buy more decking to finish off the garden. Very good price and I did shop around. Even with delivery charges I was still cheaper with savoy. Its great being able to buy a made to measure kit. Saves on trying to cut straight lines. Great company and great service.”

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Posted 5 years ago

Savoy Timber is rated 4.5 based on 6,790 reviews