Savoy Timber Reviews

Name: Savoy Timber
Address: Savoy Timber, Wilcock Street, Wigan, Lancashire
Rating: 4.48

4.5 Rating 6,790 Reviews

86 %

of reviewers recommend Savoy Timber

4.5

Based on 6,790 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

07508311400

Email:

anthony@savoytimber.com

Location:

Savoy Timber,
Wilcock Street,
Wigan
Lancashire
WN3 4AP

Savoy Timber 5 star review on 23rd August 2026

Neil Robertson

Savoy Timber 5 star review on 5th July 2026

Stephen

748

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to use website, good customer service and good delivery.”

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Posted 5 years ago

“Second to none”

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Posted 5 years ago

“Easy process and easy pick up.”

Savoy Timber 5 star review on 9th April 2021

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Posted 5 years ago

“website not clear so mistakes can easily be made when you put what you want in the search bar, also costs you more than the product itself to get it retuned and the right item sent back out!”

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Posted 5 years ago

Hi there, thank you for your review, Having looked at your situation i see that you purchased post formed worktops that were dispatched as ordered, we understand that you purchased incorrectly and require square edge - the listing you are referring to shows a post formed (rounded) worktop, the diagram shows a postformed profile with the measurement of that profile, the product specifications details the postformed profile and details the measurement of that profile. The worktop is in the post formed section of the website- not in the Square edge section of the website. We then as a gesture of goodwill gave a discount against changing the product you ordered to the product you would like to change to and have arranged it for dispatch the following day. I think all in all we have been proactive, fair and professional I am sorry you feel that we should have given you more money off but that would be unfair for other customers that order an incorrect product. Kind regards Savoy Timber

Posted 5 years ago

“Excellent quality door, already ordered again.”

Savoy Timber 5 star review on 8th April 2021

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Posted 5 years ago

“Quick efficient service from start to finish.Always kept informed of delivery”

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Posted 5 years ago

“Ordered fence panels & they were delivered next day (less than 24 hours). Also a good price compared to other suppliers. Great service.”

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Posted 5 years ago

“Price was very competitive and much cheaper than Kwikfit. However service was not great. The tyre the was replaced was left way over inflated (was 39 PSI and should have been 31) and the dust cap was left so lose it it lucky it didn't fall off.”

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Posted 5 years ago

“Great Product and Great Service”

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Posted 5 years ago

“I bought the Welsh grey composite decking pack excellent quality and value for money.”

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Posted 5 years ago

“Decking kit was Excellent,”

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Posted 5 years ago

“Still waiting for my delivery, despite the order and delivery date being confirmed over a week ago. Delivery charges are extortionate.”

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Posted 5 years ago

“Excellent service from start to finish Great price will use again”

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Posted 5 years ago

“Very good service! All good were delivered on time and with no damage. They even sent me an extra joist, which was a nice surprise. Very good value too, considering the good quality of the material. We will buy again in the future.”

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Posted 5 years ago

“The service from Savoy was great and I would definitely deal with them again. However, their delivery contractor (Tufnells) were given the instruction to 'phone one hour before delivery. They didn't! Consequently, my wife and I had only just driven out to post a letter and the delivery then arrived! Because we weren't in the driver decided to unload the timber right in front of our automatic gates meaning it all had to be moved to before we could get the gates open and drive in. Also it mean't that the delivery driver forgot to leave the decking screws. When I 'phoned Savoy they were very apologetic and sent out the decking screws by next day delivery. No doubt Savoy will place a rocket under the delivery contractor!! All in all, Savoy did everything they could and I still give them 5 Stars!!!”

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Posted 5 years ago

“Upto 14 days delivery time when ordering, but delivered the day after. Superb service”

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Posted 5 years ago

“Couldn't be happier with the speed of service, delivery and price. Ordered just before Easter and delivered Easter Monday. Excellent service.”

Savoy Timber 5 star review on 7th April 2021

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Posted 5 years ago

“Excellent service, ordered online, prompt online acknowledgement, followed by branch acknowledgement. Prompt delivery (Easter Sunday!), correct product great value.👍😊”

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Posted 5 years ago

“Very competitive pricing with a great service. I would definitely recommend and purchase from Savoy Timber again.”

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Posted 5 years ago

“Very quick delivery even when we didnt get our colourfil they sent the replacement rapid quick. Fantastic service on the phone and fantastic price. Amazing thankyou 😊”

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Posted 5 years ago

Savoy Timber is rated 4.5 based on 6,790 reviews