Savoy Timber Reviews

Name: Savoy Timber
Address: Savoy Timber, Wilcock Street, Wigan, Lancashire
Rating: 4.48

4.5 Rating 6,790 Reviews

86 %

of reviewers recommend Savoy Timber

4.5

Based on 6,790 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

07508311400

Email:

anthony@savoytimber.com

Location:

Savoy Timber,
Wilcock Street,
Wigan
Lancashire
WN3 4AP

Savoy Timber 5 star review on 23rd August 2026

Neil Robertson

Savoy Timber 5 star review on 5th July 2026

Stephen

748

Anonymous

Anonymous // 01/01/2019

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“Really pleased, great price , delivered sooner than originally said, great communication”

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Posted 5 years ago

“Great service ,from order to delivery, good product at good prices, have used savoy a few times and have always delived...highly recommended.”

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Posted 5 years ago

“Probably the most twisted out of shape handrail I’ve ever used, as for fixing brackets not really a great size for fixing the handrail, does anyone check that these items actually work well together, just as well I’m able to get over problems, won’t be using again.”

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Posted 5 years ago

“Good service, product excellent.”

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Posted 5 years ago

“Had a bad experience but one of the staff sorted me a refund out which was most hepl full person in a company.thank you for sorting issues out.”

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Posted 5 years ago

“Measurements spot on and made to high standard door”

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Posted 5 years ago

“Very pleased with the quality of the fence panels I purchased this time and previously. Not so happy with the attitude of the delivery driver - a real grumpychops.”

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Posted 5 years ago

“Superb quality and reasonable price. Not very good on delivery this time, came in 3 lots and had to ring for outstanding materials, but having said that, response was immediate and 24 hr delivery. Would still tecommend and use again.”

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Posted 5 years ago

“Excellent”

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Posted 5 years ago

“This is the first time I have ordered from savoy and I was very happy with the service I have received”

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Posted 5 years ago

“Excellent service throughout quality product and cheaper than most just about to order again”

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Posted 5 years ago

“Excellent service. One item damaged, replaced same day. Driver very pleasant”

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Posted 5 years ago

“This is my 3rd decking kit from savoy timber i have been pleased in the past with the kits they sent me but this time I was some short I emailed on delivery to let them know slow at emailing back but would recommend them”

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Posted 5 years ago

“Everything as described. Was informed that delivery would take about 14 days got home to find driveway stack with wood after 5 days which was good but would of been nice to be informed”

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Posted 5 years ago

“Waited 5 weeks for worktops and upstands only to be sent worktops with no upstands.i had to source them from elsewhere or wait for further delivery. I did receive a prompt refund.”

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Posted 5 years ago

“The email address for queries was of no use,was told to contact the store. Not able to contact by phone (too busy) Was then given an email address for store when I requested the main query office to get in touch with the store. The Blackpool store was very helpful.”

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Posted 5 years ago

“Great customer service and arrived on time, great product.”

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Posted 5 years ago

“Excellent service. Prompt delivery and quality”

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Posted 5 years ago

“Highly recommended”

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Posted 5 years ago

“Great product and easy to use the website to order. The only thing lacking was that I had no update on what time the delivery was going to take place to had to ring the store and the customer service department to find out. Luckily I am working from home and was able to accept delivery. I do think this needs to be addressed so customers have some idea when their delivery will arrive. The drivers were lovely and really helpful.”

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Posted 5 years ago

Savoy Timber is rated 4.5 based on 6,790 reviews