Savoy Timber Reviews

Name: Savoy Timber
Address: Savoy Timber, Wilcock Street, Wigan, Lancashire
Rating: 4.48

4.5 Rating 6,790 Reviews

86 %

of reviewers recommend Savoy Timber

4.5

Based on 6,790 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

07508311400

Email:

anthony@savoytimber.com

Location:

Savoy Timber,
Wilcock Street,
Wigan
Lancashire
WN3 4AP

Savoy Timber 5 star review on 23rd August 2026

Neil Robertson

Savoy Timber 5 star review on 5th July 2026

Stephen

748

Anonymous

Anonymous // 01/01/2019

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“Unfortunately customer service does not exist. After four emails, had one short reply (not resolved anything). Received wrong lenght of worktop sides, Savoy is not interested to assist (sent them a photos). Can't recommend”

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Posted 5 years ago

“Great service, on collection of pre-cut 4 ply, thank you Savoy Timber.”

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Posted 5 years ago

“A staff were extremely helpful, from changing the delivery date through to delivery. Will use again. Thanks”

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Posted 5 years ago

“Excellent service polite staff 👍”

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Posted 5 years ago

“Only problem was the one delivery man using wrong vehicle for the job. Cannot comment on product as not used yet.”

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Posted 5 years ago

“Great product, quick turn around and very reasonably priced.”

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Posted 5 years ago

“I made an order on composite decking, they gave me a date. I booked the day off work and then they changed the date. I then booked the 2nd time off and it was not delivered. Had not got an email or anything. Replied to them, no answer!! Livid!”

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Posted 5 years ago

“Bargain decking for wooden planters”

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Posted 5 years ago

“Brilliant service, fast delivery. Would recommend”

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Posted 5 years ago

“I was very happy with quality off the decking and fence panels after ordering the delivery was with in a week”

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Posted 5 years ago

“Great service and the two guys in the workshop in the back was more than helpful”

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Posted 5 years ago

“Delivered on time...good quality...not a bad decking kit,but for us novices would be good with maybe a little instruction...but all in all very satisfied”

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Posted 5 years ago

“Simple on line ordering / prompt update on order status as product not at depot but still delivered within the expected delivery window”

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Posted 5 years ago

“never recived my order of samples emiled the after sales team to ask wots going on havent heard anything got my decking from another company as this experance has put me off useing savoy timber”

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Posted 5 years ago

“I was charged 99p for postage of two samples. I received my samples today and the postage shown on the envelope was 49p I can not comment further as i have not put an order in.”

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Posted 5 years ago

“Great product and speedy service”

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Posted 5 years ago

“Large piece of oak for a kitchen counter. Beautiful wood which cut to size without problem and took staining really well. Great price too.”

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Posted 5 years ago

“Not happy at all. We've received a damaged gate, rang and emailed lots of times to discuss. Been waiting for a manager to get back to us since March. Very very very poor. Order # 000082924”

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Posted 5 years ago

“Website is clear and easy to navigate and clearly advises about products. Ordering was easy and we were kept up to date regularly on delivery and was delivered when we were advised. Products were great quality - will use again”

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Posted 5 years ago

“Really pleased with my new worktops. Quick delivery that I was able to track throughout the process. Courier was helpful too. Thank you”

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Posted 5 years ago

Savoy Timber is rated 4.5 based on 6,790 reviews