Savoy Timber Reviews

Name: Savoy Timber
Address: Savoy Timber, Wilcock Street, Wigan, Lancashire
Rating: 4.48

4.5 Rating 6,790 Reviews

86 %

of reviewers recommend Savoy Timber

4.5

Based on 6,790 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

07508311400

Email:

anthony@savoytimber.com

Location:

Savoy Timber,
Wilcock Street,
Wigan
Lancashire
WN3 4AP

Savoy Timber 5 star review on 23rd August 2026

Neil Robertson

Savoy Timber 5 star review on 5th July 2026

Stephen

748

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Inefficient and poor service from start to finish. Having waited six weeks for the worktops I had ordered and paid for to arrive when they did they were severely damaged. It looked like they had been dropped several times. One had three of its four corners crushed. That suggests to me it was dropped more than once. The packaging was ok but not enough to protect it from the tender mercies of Tuffnells. I’m a kitchen fitter and will never order from Savoy again. I did manage to speak several times to a woman in customer services who did her best to help me which was appreciated but I get the feeling she was swimming against the tide.”

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Posted 5 years ago

“Great product but expensive delivery”

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Posted 5 years ago

“Speedy delivery and fast replacement of damaged boards in transit. Great and prompt service, highly recommend”

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Posted 5 years ago

“Another Great service from Savoy Timber. Communication, delivery and Decking supplied all excellent.”

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Posted 5 years ago

“I will not be buying online again”

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Posted 5 years ago

“Did what it said on the tin”

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Posted 5 years ago

“I made an online order I got payment confirmation but phone call to arrange delivery because the customer was disabled to give him time to unlock gate. And 5 days later it arrived at his house without no communication from anyone very disappointed with service”

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Posted 5 years ago

“Received my sample pack of composite decking they look amazing quality will hopefully be purchasing in the summer”

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Posted 5 years ago

“Excellent website, easy ordering and good communication”

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Posted 5 years ago

“Great there is no other words to describe this company great”

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Posted 5 years ago

“Great product and delivered on time. Would recommend and would use them again”

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Posted 5 years ago

“Was emailed to say I would get 24hrs notice of delivery, I got 10 minutes! Not good as I was at work. Did call to ask what went wrong and was told I’d get an email, I didn’t! But did get one asking me to write a review.”

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Posted 5 years ago

“Good website, excellent product, speedy delivery. Looking forward to an easy assembly.”

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Posted 5 years ago

“I ordered this sample pack 2.weeks ago and have still yet to receive it, have called and been assured it is on it's way, still waiting, and now you are asking for a 5* review.”

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Posted 5 years ago

“Excellent Service and Quality.”

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Posted 5 years ago

“We have ordered Bi-Fold doors from Savoy Timber in the past. They are of exceptional quality and a very easy to install. I was kept informed of my order process and the door was delivered on time.”

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Posted 5 years ago

“Excellent service. Will definitely use again”

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Posted 5 years ago

“Ordering online excellent however the delivery dates were extremely poor, First delivery date was missed by one day , there were screws missing from my order and I had to go buy some to get the project underway, facia boards were also missing. These were delivered two weeks late, as you are aware time is precious and I took one week annual leave to fit in the project and it has not been possible to complete. The facia boards are now narrower causing more work also. Customer service has been first class one of your team Scott has been very helpful . I will use your company again however if the same issues occurred then I would not be back.”

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Posted 5 years ago

“Excellent service”

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Posted 5 years ago

“great quality at a very competitive price and delivered quickly and efficiently.”

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Posted 5 years ago

Savoy Timber is rated 4.5 based on 6,790 reviews