Savoy Timber Reviews

Name: Savoy Timber
Address: Savoy Timber, Wilcock Street, Wigan, Lancashire
Rating: 4.48

4.5 Rating 6,597 Reviews

86 %

of reviewers recommend Savoy Timber

4.5

Based on 6,597 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

07508311400

Email:

anthony@savoytimber.com

Location:

Savoy Timber,
Wilcock Street,
Wigan
Lancashire
WN3 4AP

Savoy Timber 5 star review on 28th May 2025

674

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service and quality timber”

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Posted 4 years ago

“Excellent service. I placed my order online on a Sunday evening and i was expecting 7 working days to get mu delivery as advertised online. The delivery was mafe the next day. This meant i could start my project a week early.”

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Posted 4 years ago

“Easy to order, fast delivery, great customer service and the best prices around”

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Posted 4 years ago

“Great service from savoy timber will defo use them again easy to order came on time price very reasonable. Just wished they had a catalogue of their many products.”

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Posted 4 years ago

“Excellent service exactly as described online.”

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Posted 4 years ago

“Great staff and very helpful. I didn’t even ask for help and someone brought the worktop out to the car for me while I was just putting some bits in before going back in. Good quality worktop too”

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Posted 4 years ago

“Great product and so easy to put up, no need to cut anything just simply screw together.”

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Posted 4 years ago

“Good quality products delivered on time. Excellent!”

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Posted 4 years ago

“i am still waiting for 2x 3m facia boards which did not turn up with my main order can you please forward these asap if you do not have them i will take a refund of my money Thx Allan Tilley”

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Posted 4 years ago

“Called in the showroom at Wigan to look at worktops and the guy in there was very helpful couldn't decide there and then on which one we wanted so ordered on line a couple of days later which was quick and easy. The guys delivering (Chris & Bart) rang when they were an hour away which was really helpful. Great service and really pleased with the worktops.”

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Posted 4 years ago

“The order was delivered far sooner than expected. Received phone call prior to delivery to ensure we were there.”

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Posted 4 years ago

“Brilliant to deal with, items came just as described and arrived within a week. Was a little concerned after reading some of the reviews but needn't have worried, would definitely recommend to anyone”

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Posted 4 years ago

“Half the samples arrived after a week (they said two days). Half havent arrrived. When I phone to check they hung up on me.!”

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Posted 4 years ago

“Slow delivery service”

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Posted 4 years ago

“As described, arrived on time.”

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Posted 4 years ago

“First class service”

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Posted 4 years ago

“Great price, quick delivery and good quality. Would use again”

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Posted 4 years ago

“I have tried to contact Savoy timber several times regarding my purchase. I paid for cut to size pieces which were incorrect but nobody is getting back to me”

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Posted 4 years ago

“Loved your website, nice and concise also good prices. Courier charge was pricey so was expecting wonderful service from Tuffnells but I was not given a 1 hour warning before delivery. I had rearranged my work day eventually delivery turned up at 6.45 pm with a very grumpy driver, he may have been tired! There was an item missing ( dispatch issue) but contacted Savoy the next day and it was all sorted. I would use Savoy again but not Tuffnells they have let you down, you need to make sure that customers are given notice by the courier when to expect the delivery and some easy tracking. I work in a School and not from home, so I need to know when the delivery is expected.”

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Posted 4 years ago

“Great prices, great service and great delivery”

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Posted 4 years ago

Savoy Timber is rated 4.5 based on 6,597 reviews