Savoy Timber Reviews

Name: Savoy Timber
Address: Savoy Timber, Wilcock Street, Wigan, Lancashire
Rating: 4.48

4.5 Rating 6,597 Reviews

86 %

of reviewers recommend Savoy Timber

4.5

Based on 6,597 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

07508311400

Email:

anthony@savoytimber.com

Location:

Savoy Timber,
Wilcock Street,
Wigan
Lancashire
WN3 4AP

Savoy Timber 5 star review on 28th May 2025

674

Anonymous

Anonymous // 01/01/2019

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“Fantastic products and excellent delivery”

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Posted 4 years ago

“Delivery company waste of time sent an email in morming and it dodnt turn up. Ring up and they told me it wasnt on van when in email said it was loaded and out cor delivery do not use tuffnels useless”

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Posted 4 years ago

“Excellent service, quick delivery and quality product. Worktop delivered well packaged to avoid damage. Recommended highly.”

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Posted 4 years ago

“Nice products. Samples received very quickly. Good quality.”

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Posted 4 years ago

“I thought they were free samples but paypal is going to charge my 99p? They only snet 2 of the 4 samples I requested with no information about when the others would come. I had to call them and they said 2 weeks. However, the product samples did seem of good quality just not the colour I wanted.”

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Posted 4 years ago

“Great service, helpful and knowledge.”

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Posted 4 years ago

“Communication over delivery was very poor. Found out it was being delivered same day. But the delivery driver was amazing! So helpful. Friendly and carried the good to where I needed it to be. Give him 5 stars”

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Posted 4 years ago

“The box with all my fixings had been broken and resealed. Only a small amount of fixings remained. I have phoned you and emailed you as requested. I ‘ m still waiting for replacements.”

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Posted 4 years ago

“I recently purchased a small piece of worktop which stated with free edging. Upon receiving the item it didn’t have any edging. Upon calling I was told that my “worktop with free edging” didn’t come with free edging at all so I had to then pay more money to order the “free”edging. Two and a half weeks later I still don’t have my edging. I emailed and got an email saying due to supply issues it is delayed. Would have been nice to be told this. And now the irony. I have been asked to leave a review for my “worktop with Free edging” er what free edging would that be. The £10 edging I still haven’t got. If it isn’t included don’t call it “free edging””

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Posted 4 years ago

“I'm not an expert on these things but the products are good quality to my eye. My only criticism would be that some items on the website are sold in lengths of 300mm which makes it harder to order. Otherwise, this is usually my go to supplier for all my woody needs.”

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Posted 4 years ago

“Very good service. Easy to order online, good on the phone and the delivery driver was more than helpful and arrived early so I could crack on with the deck build the same day. Will be using Savoy again.”

Savoy Timber 5 star review on 10th March 2021

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Posted 4 years ago

“Asked for sample of composite decking very prompt and professional service”

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Posted 4 years ago

“Delivered as per instructions, driver great very friendly”

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Posted 4 years ago

“Excellent service, expected Tuesday arrived on Saturday more than happy”

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Posted 4 years ago

“All very good”

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Posted 4 years ago

“Delivery was poor.”

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Posted 4 years ago

“Great service, friendly driver, and the wood was exactly what we needed”

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Posted 4 years ago

“Great website with very quick delivery, I'd give you 5stars for service”

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Posted 4 years ago

“Ordered on line, easy enough. Call received 30 mins later re delivery. Further call a few days later confirming date of delivery, which was done. Plenty of choice and sizes for doors. Impressed with communication.”

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Posted 4 years ago

“Excellent!”

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Posted 4 years ago

Savoy Timber is rated 4.5 based on 6,597 reviews