Inefficient and poor service from start to finish. Having waited six weeks for the worktops I had ordered and paid for to arrive when they did they were severely damaged. It looked like they had been dropped several times. One had three of its four corners crushed. That suggests to me it was dropped more than once. The packaging was ok but not enough to protect it from the tender mercies of Tuffnells. I’m a kitchen fitter and will never order from Savoy again. I did manage to speak several times to a woman in customer services who did her best to help me which was appreciated but I get the feeling she was swimming against the tide.