Savoy Timber Reviews

Name: Savoy Timber
Address: Savoy Timber, Wilcock Street, Wigan, Lancashire
Rating: 4.48

4.5 Rating 6,597 Reviews

86 %

of reviewers recommend Savoy Timber

4.5

Based on 6,597 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

07508311400

Email:

anthony@savoytimber.com

Location:

Savoy Timber,
Wilcock Street,
Wigan
Lancashire
WN3 4AP

Savoy Timber 5 star review on 28th May 2025

674

Anonymous

Anonymous // 01/01/2019

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“The item didn't even arrive after 10 days and I was asked to write this review !!”

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Posted 4 years ago

“Hopeless. Requested three samples of laminate worktop. Only two arrived and not actually worktop sections, just small pieces of the top surface layer.”

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Posted 4 years ago

“Good delivery”

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Posted 4 years ago

“A very easy company to do business with and a prompt turn around on the materials ordered. Everything I ordered arrived and all was in good condition, the timber was packaged in manageable packs making moving materials easier.”

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Posted 4 years ago

“Great service. Had a problem with my decking kit and it was rectified the day after I spoke to them, a Sunday!”

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Posted 4 years ago

“Great service.”

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Posted 4 years ago

“Excellent service will definitely use again when needed”

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Posted 4 years ago

“We bought a cheap laminate worktop for an outside bbq. Worktop quality was as good as any laminate and they cut it to size for us without any extra costs . Excellent value for money”

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Posted 4 years ago

“The order was as expected with excellent service, I haven’t put it down yet but it will just add the finishing touches. Many thanks.”

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Posted 4 years ago

“Great as alwys”

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Posted 4 years ago

“Rate rapid delivery, highly rated seller.”

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Posted 4 years ago

“Excellent customer service would buy again very accommodating and beyond.”

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Posted 4 years ago

“Really good service and our delivery driver was especially friendly - he’s a credit to the company”

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Posted 4 years ago

“We found the required worktop to match existing and orderewd without any problems. Delivered top home within a week, so all happy.”

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Posted 4 years ago

“Ordered and they arrived the next morning.Very helpful driver,great service.Thank you.”

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Posted 4 years ago

“Behind the counter staff couldn’t find our order, although were friendly and helpful, Paul was very efficient and helped us out with doors to the van.”

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Posted 4 years ago

“I have bought and I paid more than a week ago , but still didn't receive anything.”

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Posted 4 years ago

“Order received much quicker than we expected. One product was faulty but after a quick phone call to customer services a replacement was dropped off within a few hours and a follow up courtesy call the next day by the drivers to see if we had received it ok was a nice touch”

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Posted 4 years ago

“Easy to order, fast delivery.”

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Posted 4 years ago

“Excellent product well packaged.”

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Posted 4 years ago

Savoy Timber is rated 4.5 based on 6,597 reviews