Savoy Timber Reviews

Name: Savoy Timber
Address: Savoy Timber, Wilcock Street, Wigan, Lancashire
Rating: 4.48

4.5 Rating 6,790 Reviews

86 %

of reviewers recommend Savoy Timber

4.5

Based on 6,790 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

07508311400

Email:

anthony@savoytimber.com

Location:

Savoy Timber,
Wilcock Street,
Wigan
Lancashire
WN3 4AP

Savoy Timber 5 star review on 23rd August 2026

Neil Robertson

Savoy Timber 5 star review on 5th July 2026

Stephen

748

Anonymous

Anonymous // 01/01/2019

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“Always a pleasure.”

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Posted 5 years ago

“Great service and quick delivery . The delivery driver was also very pleasant and helpful”

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Posted 5 years ago

“Very good service quick and easy very professional and polite delivery guys 10 out of 10”

Savoy Timber 5 star review on 5th July 2021

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Posted 5 years ago

“Very pleased with the worktops and they were a very good price would recommend”

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Posted 5 years ago

“Great service. Easy to order and when they didn’t have all stock available they made sure to replace one item with a suitable replacement so it don’t slow down the job!”

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Posted 5 years ago

“great quality, price and delivery on time.”

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Posted 5 years ago

“Arrived well packed everything included for laying decking”

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Posted 5 years ago

“Ordered fence panels for my parents having already ordered the same for home. Easy to order on line and reasonable delivery price and timescsle”

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Posted 5 years ago

“BRILLIANT, FAST AND RELIABLE ⭐⭐⭐⭐⭐”

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Posted 5 years ago

“Very good love the doors”

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Posted 5 years ago

“Fantastic service, Savoy is my go to place for all timber needs ordering online is straight forward, any queries are dealt with professionally, and delivery is always spot on. Highly recommended.”

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Posted 5 years ago

“Disappointing as we ordered a decking kit and none of the deck boards were the right size! We contacted ST and they arranged for them to be collected, taken back and cut and then re-delivered. Added another 10 days waiting which delayed our project plus 2 more days of waiting for the delivery as you don’t get a time slot. Yes it did get sorted but no apology, they didn’t seem to care about the inconvenience, the manager wouldn’t even reply to our email. Also One of the pieces of timber for the framework was skewed too. We thought we were paying more for an easy kit but not as good as we had hoped unfortunately.”

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Posted 5 years ago

“Never received any samples”

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Posted 5 years ago

“Good product and delivery”

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Posted 5 years ago

“First order was damaged in transit. Savoy immediately sent a replacement by overnight without any argument. Brilliant customer service, highly recommended.”

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Posted 5 years ago

“Prompt delivery and good quality decking. Highly recommended”

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Posted 5 years ago

“Door was great and well packaged but incredibly later than forecast. Emails were left unanswered, this was my only gripe as I understand issues with supply.”

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Posted 5 years ago

“We ordered the timber for a new decking we were expecting a leed time in excess of 14 days, the order was delivered in three days, the delivery driver was very helpful and polite, well worth 5 out of five thanks Savoy Dave A”

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Posted 5 years ago

“Happy with delivery time Driver most helpful Timber looks good now it’s fitted & had a few compliments 😄”

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Posted 5 years ago

“Savoy Timber have been excellent from start to finish, order processing, delivery and customer support was straightforward and efficient, unfortunately the worktops I bought had a manufacturing fault and needed replacing, Customer Services dealt with the problem really quickly and sent replacements within a few days, they went out of their way to ensure the matter was resolved as soon as possible and to my satisfaction, it makes such a nice change to get such good customer service, I would have no hesitation in buying from Savoy Timber again and recommending them.”

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Posted 5 years ago

Savoy Timber is rated 4.5 based on 6,790 reviews