Savoy Timber Reviews

Name: Savoy Timber
Address: Savoy Timber, Wilcock Street, Wigan, Lancashire
Rating: 4.48

4.5 Rating 6,790 Reviews

86 %

of reviewers recommend Savoy Timber

4.5

Based on 6,790 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

07508311400

Email:

anthony@savoytimber.com

Location:

Savoy Timber,
Wilcock Street,
Wigan
Lancashire
WN3 4AP

Savoy Timber 5 star review on 23rd August 2026

Neil Robertson

Savoy Timber 5 star review on 5th July 2026

Stephen

748

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Little bit of damage on receipt of small worktop but had enough to get around the problem offered refund replacement I accepted a partial refund done quickly and very helpful thank you”

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Posted 5 years ago

“Impossible to speak to anyone there. Then waited in all day for the tree to arrive after 6pm.. was promised two calls that never happened. Won’t go there again.”

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Posted 5 years ago

“Easy on line transaction followed by a call from Savoy to arrange a convenient delivery time, first class service. Excellent quality doors too .”

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Posted 5 years ago

“Worktops are lovely and they delivered quickly in perfect condition. Very happy customer.”

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Posted 5 years ago

“I often require framed, ledge and braced doors and have used a number of vendors over the past year and i have experienced long lead times from all them. Savoy Timber has been the first where I havent had a problem so they'll be my go to supplier moving forward. Thanks!”

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Posted 5 years ago

“Perfect transaction with great communication”

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Posted 5 years ago

“Very quick delivery, delivered a week earlier than I expected also well packaged.”

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Posted 5 years ago

“My original online order appeared to have been lost despite 2 separate confirmations advising me that hid been received but due to covid the delivery would take longer than normal. After 2 weeks I telephoned the Preston branch who found the order and delivered the materials the same day.”

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Posted 5 years ago

“I have had the worst service ever, I ordered a worktop to be delivered 3/12/2020, the driver phoned me to get directions, then proceeded to swear at me, he put the phone down, when I phoned him back he answered but wouldn’t talk, I tried a few times, went to exit on the farm no Worktop. Next morning still nothing. 24hr express delivery! I don’t think so, I phoned Savoy to complain about bad service, and just got sorry we can’t do anything, until Monday! Needless to say I cancelled my order waiting for my full refund.”

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Posted 5 years ago

“Good service , goods sent with care to wrapping in transit, Savoy Timber 1st class company”

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Posted 5 years ago

“Never received all my order the extras I bought were not with the worktops so had to go and by them again!”

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Posted 5 years ago

“Very good service and delivered on time”

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Posted 5 years ago

“Prompt receipt of sample & also my questions via email. Good prices & delivery.”

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Posted 5 years ago

“Fantastic service, email received about the delivery and it was delivered as expected on that day.”

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Posted 5 years ago

“Delivered when they said they would”

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Posted 5 years ago

“Excellent quality definitely recommend will use again thanks”

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Posted 5 years ago

“But please call to customer before delivery Specially delivery driver have to call”

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Posted 5 years ago

“Fantastic service Delivered with knowledge of when it would be there :-)”

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Posted 5 years ago

“Thank you”

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Posted 5 years ago

“Excellent service. Bought doors, worktops. Will buy again”

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Posted 5 years ago

Savoy Timber is rated 4.5 based on 6,790 reviews