Savoy Timber Reviews

Name: Savoy Timber
Address: Savoy Timber, Wilcock Street, Wigan, Lancashire
Rating: 4.48

4.5 Rating 6,597 Reviews

86 %

of reviewers recommend Savoy Timber

4.5

Based on 6,597 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

07508311400

Email:

anthony@savoytimber.com

Location:

Savoy Timber,
Wilcock Street,
Wigan
Lancashire
WN3 4AP

Savoy Timber 5 star review on 28th May 2025

674

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very disappointed with the delivery. Originally told it would come on Tuesday but very late in the day it changed to Wednesday. We stayed in all day and although the tracker said it would arrive, it never did. It was not possible to speak to anyone on Weds evening about it. Things were much better the next day, Thursday, and we are very pleased with the product.”

Helpful Report

Posted 7 years ago

“Updates on delivery or clearer guild lines on line would have helped. Issue was resolved but could have been clearer and quicker”

Helpful Report

Posted 7 years ago

“They could have advised me the timber was ready to collect. I had to chase on this.”

Helpful Report

Posted 7 years ago

“Parcel arrived damaged on end again this is the second order and also laminate strip to finish ends was missing”

Helpful Report

Posted 7 years ago

“Speedy Delvery”

Helpful Report

Posted 7 years ago

“Happy with product slight damage on one corner but not too worried put that on the inside. Was dissapointed with no response to a email asking why postage was 8. 95 per item when the page states 2.95 for each additional item . I had 2 items. J. Lilley”

Helpful Report

Posted 7 years ago

“Sent to wrong address even emailed them the address to make sure ! Orderd u clips never got ,email about clips didn't even get a reply all in all not very good service .”

Helpful Report

Posted 7 years ago

“Arrived late”

Helpful Report

Posted 7 years ago

“To be honest I wasn’t too happy , there are several cracks on the work top and the stuff that came with it to stick onto the sides was also cracked .”

Helpful Report

Posted 7 years ago

Savoy Timber is rated 4.5 based on 6,597 reviews