Savoy Timber Reviews

Name: Savoy Timber
Address: Savoy Timber, Wilcock Street, Wigan, Lancashire
Rating: 4.48

4.5 Rating 6,790 Reviews

86 %

of reviewers recommend Savoy Timber

4.5

Based on 6,790 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

07508311400

Email:

anthony@savoytimber.com

Location:

Savoy Timber,
Wilcock Street,
Wigan
Lancashire
WN3 4AP

Savoy Timber 5 star review on 23rd August 2026

Neil Robertson

Savoy Timber 5 star review on 5th July 2026

Stephen

748

Anonymous

Anonymous // 01/01/2019

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“Savoy timber is good value for money but the only query I have is it states they will contact the customer before the delivery we had no contact with them on day of delivery good job we were in”

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Posted 5 years ago

“Good service, product arrived in good order. No problems”

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Posted 5 years ago

“Part of my order took 3 to 4 weeks to arrive. Called customer services on 4 separate occasions and received 4 different answers! Courier service not much better either. I won't be using savoy again”

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Posted 5 years ago

“This is our second order. Staff in store (on phone) were great. Delivery was great and when promised by the store but once again we had no phone call to confirm delivery, even though instruction was on delivery note.”

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Posted 5 years ago

“Still waiting for half of the order”

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Posted 5 years ago

“I sent my delivery driver to collect a worktop from the Wigan store , collected as agreed and delivered to my retail premises only to find as they advertise there was worktop edging , rang store and they said they normally come in wrapping , I told them obviously the store did not check and I am not making a 40 mile journey to collect the strip , the lady said we will sent one out , I am still waiting and I have had to buy some from local B & Q which is a close to the colour that would match as I needed to complete the job”

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Posted 5 years ago

“After a teething problem we get it sorted and delivered within a couple of days”

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Posted 5 years ago

“Paid for 3 samples online and have never recieved the samples.”

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Posted 5 years ago

“I bought 9 of the deck balustrade kits, they were promptly delivered but with a couple of omissions. However, the missing items were promptly despatched once I notified Savoy and I could finish the job. It wasn't too hard to work out how to put everything together, but some instructions might help. I am very impressed with the result; it looks great.”

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Posted 5 years ago

“i am very pleased with this item it was very well packed first class service”

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Posted 5 years ago

“Good quality bi-fold door, wort the wait.”

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Posted 5 years ago

“Very easy to order, very quick delivery and professional - excellent”

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Posted 5 years ago

“They had exactly what I wanted. Easy to buy on line and from ordering to collection was great.”

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Posted 5 years ago

“Most importantly the only supplier I could find with 6m decking, brilliant and saved me a huge project change, plus good service and decking is great !”

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Posted 5 years ago

“Took longer than advertised to deliver and kept harassing me for a review. Sent the first request at 5,05pm. Deleted it. 6.24pm another request. Seriously, stop harassing people.”

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Posted 5 years ago

“Bought two value decking kits. After measuring the area I wanted to deck I was able to buy two kits with very little waste due to the many options on the range of sizes. I bought 2.4 x 6 metre and a 1.8 x 1.8 metre. Placed my order through the website and had an email saying delivery would be two days to deliver, had a phone call the day after ordering to ask if I could take delivery that afternoon, I am a happy customer.”

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Posted 5 years ago

“Absolutely brilliant service. Ordered in the evening online and got a pleasant phone call in the morning to say it was ready to collect.”

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Posted 5 years ago

“ordered the wrong items, quick call and an exchange was arranged and delivered a day earlier than originally said.”

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Posted 5 years ago

“very helpful staff great range of materials”

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Posted 5 years ago

“I was very impressed with purchase of the balustrade kit and general support I received when I phoned Savoy Timber”

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Posted 5 years ago

Savoy Timber is rated 4.5 based on 6,790 reviews