Savoy Timber Reviews

Name: Savoy Timber
Address: Savoy Timber, Wilcock Street, Wigan, Lancashire
Rating: 4.48

4.5 Rating 6,790 Reviews

86 %

of reviewers recommend Savoy Timber

4.5

Based on 6,790 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

07508311400

Email:

anthony@savoytimber.com

Location:

Savoy Timber,
Wilcock Street,
Wigan
Lancashire
WN3 4AP

Savoy Timber 5 star review on 23rd August 2026

Neil Robertson

Savoy Timber 5 star review on 5th July 2026

Stephen

748

Anonymous

Anonymous // 01/01/2019

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“Delivery was really quick and customer service excellent”

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Posted 5 years ago

“Great service, quick delivery and really helpful driver”

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Posted 5 years ago

“I was disappointed in the lack of contact from Savoy Timber. They did actually deliver during the week they said they would but I had to contact then several times to find out when I could expect my delivery. I found them not to be doing what they advertised they would do such as being in touch within a few days to advsie delivery etc.”

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Posted 5 years ago

“Overall very pleased”

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Posted 5 years ago

“quick delivery and low price”

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Posted 5 years ago

“The driver was absolutely amazing! I would give him 5+ * however, not receiving a time slot and waiting in all day is a big No from me.”

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Posted 5 years ago

“Purchase was wrong only sent half what was ordered, needed wood cutting, they didn't. They took it away. Two weeks later it turned up. Emailed them a few times chasing order up. Got no response. Ended up going to shop to find out what was happening”

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Posted 5 years ago

“Fantastic and extremely efficient.”

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Posted 5 years ago

“Good quality decking,delivered on time,so no complaints”

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Posted 5 years ago

“Received the incorrect doors. Savoy Timber need to improve their communication and improve quality control. Still waiting for the correct doors.”

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Posted 5 years ago

“reasone as only as acceptable was the long delivery time”

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Posted 5 years ago

“parcelforce dont work weekends (royal mamil)... item arrived down the road, local just after midnight Sat. too late for delivery, maybe use altenative courier?? received, not as pictured on website... no finishing on at least one end.”

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Posted 5 years ago

“Fabulous customer service Great response to queries and great delivery, have already recommended to family cheers ☺”

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Posted 5 years ago

“Didn't advise at time of delivery that 50% of my order was not available had to wait a further week for it to arrive.”

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Posted 5 years ago

“Bought the 2.4m x 1.8m decking kit, delighted with the decking, all constructed looks great”

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Posted 5 years ago

“Excellent company ordered on line for click and collect but needed to change store for pick up. Staff on phone very helpful and arranged this and then actually offered to deliver to home address. Delivery prompt and efficient and delivery drivers helpful and courteous. Happy with good quality of door ordered too. Thank you”

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Posted 5 years ago

“Great service, very good value for money- delivered as promised”

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Posted 5 years ago

“Always friendly,helpful & polite”

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Posted 5 years ago

“perfect doors within the estimated time to arrive very nicely packed in cardboard packages, upon delivery the doors were found to have been made to a very high standard and I am certain that I could not have chosen a better supplier well done savoy timber eric fisher”

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Posted 5 years ago

“I took all day off and it arrived after 4 and you only delivered half my order”

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Posted 5 years ago

Savoy Timber is rated 4.5 based on 6,790 reviews