Savoy Timber Reviews

Name: Savoy Timber
Address: Savoy Timber, Wilcock Street, Wigan, Lancashire
Rating: 4.48

4.5 Rating 6,830 Reviews

86 %

of reviewers recommend Savoy Timber

4.5

Based on 6,830 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

07508311400

Email:

anthony@savoytimber.com

Location:

Savoy Timber,
Wilcock Street,
Wigan
Lancashire
WN3 4AP

Savoy Timber 5 star review on 23rd August 2026

Neil Robertson

Savoy Timber 5 star review on 5th July 2026

Stephen

748

Anonymous

Anonymous // 01/01/2019

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“Good value for money!”

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Posted 6 years ago

“Always good and helpful service”

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Posted 6 years ago

“I would not recommend this company to anybody not only was my delivery overpriced £95 but after giving me two delivery times of which I had workmen waiting on my order nothing turned up and when my wood came there were four broken panels.I would not use this company again and would not recommend it to anyone”

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Posted 6 years ago

“Excellent quality timber decking kit with everything needed to assemble. Much better than the deck I was replacing. Should last for many years.”

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Posted 6 years ago

“Excellent servìce”

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Posted 6 years ago

“Good choice , good service , staff very knowledgeable and helpful”

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Posted 6 years ago

“Waited 6 weeks for work top to turn up to find its was damaged and also edging strips missing,contacted them via pay pay and had no reply,ended up buying new work top and skipping the one I ordered and didn’t even get a reply or money back”

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Posted 6 years ago

“Great timber, good prices and delivered to my door despite all the Covid-19 challenges. Perfect 👌”

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Posted 6 years ago

“considering the lockdown you couldnot have done any better the price was right”

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Posted 6 years ago

“Very good quality and service”

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Posted 6 years ago

“Had no problems, easy to navigate website, everything i wanted at a reasonable price.”

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Posted 6 years ago

“High quality products at reasonable prices delivered on time. What more could you ask for?”

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Posted 6 years ago

“Excellent service prompt delivery”

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Posted 6 years ago

“Fantastic service and very friendly helpful staff, we will use them again, good quality goods, received promptly :)”

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Posted 6 years ago

“Took a little longer to arrive due to present situation. I was not advised when delivery was happening but was at home. Driver who delivered was very good. Products were fine and finished decking looks good.”

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Posted 6 years ago

“Ordered goods during lockdown, expected a long delivery time, but goods came next day. Very pleased with goods and service.”

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Posted 6 years ago

“We ordered the 3m x 3m decking kit. Quite straight forward to put together (my husband and I are not the best DIYers!) Great quality timber and screws. Really happy with how it looks, would definitely recommend 👍”

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Posted 6 years ago

“I have been to Savoy Timber several times recently and without exception the staff have always been extremely helpful, courteous and knowledgeable. Can't fault them and I will continue to use them in the future even though there are timber suppliers that are much closer to home. Oh, their timber is straight too !!!”

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Posted 6 years ago

“Not bad ,but out of fifteen lengths ,, to was broken once you took the rapping off ,, but i will make do some how”

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Posted 6 years ago

“I placed an order at the beginning of lockdown, paid for courier delivery. Savoy timber took my order and money and then emailed to say it would be delivered when the local branch reopened. I asked for a refund for the extra cost of courier delivery as it was now going to be delivered in house, I was told I would be refunded the difference, I never received any money and given up hope of receiving any. To add insult to injury when the order arrived the door frame was so twisted that it was unusable. Luckily my local timber merchant has reopened and I won’t ever have to use Savoy timber again”

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Posted 6 years ago

Savoy Timber is rated 4.5 based on 6,830 reviews