Savoy Timber Reviews

Name: Savoy Timber
Address: Savoy Timber, Wilcock Street, Wigan, Lancashire
Rating: 4.48

4.5 Rating 6,828 Reviews

86 %

of reviewers recommend Savoy Timber

4.5

Based on 6,828 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

07508311400

Email:

anthony@savoytimber.com

Location:

Savoy Timber,
Wilcock Street,
Wigan
Lancashire
WN3 4AP

Savoy Timber 5 star review on 23rd August 2026

Neil Robertson

Savoy Timber 5 star review on 5th July 2026

Stephen

748

Anonymous

Anonymous // 01/01/2019

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“Great service ordered a few times from Savoy they never let you down. Each time the delivery has been ahead of schedule. Will be ordering again very soon.”

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Posted 6 years ago

“Easy company to deal with very helpful and nothing was a problem even when lockdown restrictions were just getting lifted they kept me well informed about how my order was being processed”

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Posted 6 years ago

“Arrived on time very good quality and easy to put down. Would highly recommend thanks.”

Savoy Timber 5 star review on 12th August 2020

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Posted 6 years ago

“Took ages to arrive. No communication. no instructions with product. Item no longer on website to reference.”

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Posted 6 years ago

“Good quality timber at a reasonable price. Friendly and helpful delivery driver.”

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Posted 6 years ago

“Although my order took a long time to come (during lockdown-1) it was due to supply not retailer issues. I wasn't in when my fence panels were delivered. Thoughtfully, the delivery person left them round back of house out of sight from the road. Impressed with that. 👍”

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Posted 6 years ago

“Very pleased and great value”

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Posted 6 years ago

“Took quite a while for delivery but assume that was because of the pandemic. Appears to be a good quality door but packaging split and scuffed blue marking on one side, guess it'll cover up when I paint it. Nice deep routed panels, not just outlined like some cheap alternatives. Biggest gripe is there's no door handle, not even a recess/cutout in the wood where one would fit it in. I'm no carpenter and don't have the tools to chisel/drill the hole out. Seen on youtube what to do so will have a go at some point or maybe I'll give up and sell it! lol Can't get a workman in due to lock down again in my area!”

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Posted 6 years ago

“Excellent service”

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Posted 6 years ago

“Was told 10 days for delivery but it turned up 2 days later. Friendly, helpful delivery driver. Would definitely recommend Savoy Timber.”

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Posted 6 years ago

“Order was processed quickly and the two lengths of worktop were cut perfectly to size. The worktops were also well packed to protect during transport.”

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Posted 6 years ago

“I ordered a worktop with cutting service. COVID-19 did intervene and caused a delay but Savoy Timber sorted it out with one to one calls. The worktop arrived very well packed. It's now been fitted and the joints are perfect. Measurements spot on. Well done Savoy Timber.”

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Posted 6 years ago

“Very satisfied customer Very fast delivery .excellent service Thank you”

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Posted 6 years ago

“Always great service and helpful folk.”

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Posted 6 years ago

“Excellent service, delivery driver was so helpful and very polite. I haven't opened the decking as yet I can only see it under the polythene so I cannot comment on the product at this point only the service, but even so the decking appears to be great quality. This is the second time I have ordered from Savoy despite living in South and having to pay a fairly hefty delivery charge I would recommend them purely for the service they provide”

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Posted 6 years ago

“Good service bit of a delay but due to current circumstances not bad”

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Posted 6 years ago

“Bit chaotic with delivery. Chased if doors were delivered into preston. Told only get deliveries from the supplier on a tuesday and thursday strange as paperwork states saturday. For delivery on 10th. Then told 1 door out off 4 is not on delivery and will be a week late. Delivery turned up today complete. Stranger happenings by the day left hand not aware of what right hand doing”

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Posted 6 years ago

“Product as specified. Delivery on promised date and when courier lost part of the delivery Savoy immediately sent out a replacement.”

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Posted 6 years ago

“Decking boards purchased x30 lengths. Quality great. Service great. Been a customer for the last 20yrs +. Never had an issue with any product purchased”

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Posted 6 years ago

“Decking items delivered in good order.It's hard to get wood at the moment,as construction companies are buying in bulk.Overall,I'm very pleased,also cheaper than a lot of places.”

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Posted 6 years ago

Savoy Timber is rated 4.5 based on 6,828 reviews