Savoy Timber Reviews

Name: Savoy Timber
Address: Savoy Timber, Wilcock Street, Wigan, Lancashire
Rating: 4.48

4.5 Rating 6,597 Reviews

86 %

of reviewers recommend Savoy Timber

4.5

Based on 6,597 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

07508311400

Email:

anthony@savoytimber.com

Location:

Savoy Timber,
Wilcock Street,
Wigan
Lancashire
WN3 4AP

Savoy Timber 5 star review on 5th March 2026

Marcus

Savoy Timber 5 star review on 2nd March 2026

Matthew

Savoy Timber 5 star review on 23rd February 2026

Kevin

Savoy Timber 5 star review on 12th January 2026

Shaun

727

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Said delivery could take up to 2 weeks however it came with in one day and he quality of the products was really good”

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Posted 5 years ago

“Excellent service in this difficult time .it cannot be easy keeping up with the demands of people’s requirements keep it lads excellent team work.”

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Posted 5 years ago

“Wood was perfect . Every piece was straight”

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Posted 5 years ago

“Ordered balastrate kit for decking excellent service would definitely use again . And they are good prices too”

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Posted 5 years ago

“Having used Savoy Timber several times I can really recommend them. Service is excellent and delivery always on time. Excellent.”

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Posted 5 years ago

“Very happy with the service and of course the decking arrived in good condition, unfortunately the delivery company have had a backlog of deliveries and couldn't make the delivery time, but all in all very satisfied. Paul J.”

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Posted 5 years ago

“Very quick delivery pleasant driver first class service thankyou”

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Posted 5 years ago

“Have recently ordered decking oil and some fencing materials. In both cases they were delivered ahead of specified time - very pleased with prices and services.”

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Posted 5 years ago

“Ordered timber for decking on the website it said 14 days delivery, on the third day it was on my drive!. I was really pleased with the fast delivery especially in these times👍”

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Posted 5 years ago

“Great value and quality decking”

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Posted 5 years ago

“Very good quality product”

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Posted 5 years ago

“I ordered some decking on the 27th of April and I'm still waiting for it to come .I was told by Savoy Timber that it would be delivered on the 13th of May but I'm still waiting.I have been told that it will come on the 25th so I will see then”

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Posted 5 years ago

“Fast delivery, fast responses, quality product.”

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Posted 5 years ago

“Good service and delivery even in these strange times. Bought decking and framing timber had used them before back in 07 so knew the quality was good. Really pleased with the quality this time too.”

Savoy Timber 5 star review on 20th May 2020

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Posted 5 years ago

“Excellent communication and fast delivery . Spot on”

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Posted 5 years ago

“Good price & quality”

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Posted 5 years ago

“Amazing decking with an amazing service.”

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Posted 5 years ago

“On time delivery, friendly delivery driver, quality product”

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Posted 5 years ago

“Arrived earlier than expected, kept me informed of my order”

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Posted 5 years ago

“Very poor communication regarding delivery, emailed head office a complaint over this no reply two days later email below, maybe you will answer now? We placed the order above over the weekend, I have just gone to the front door to find my delivery dumped in front of my garage door, with the 6m lengths hanging over the public pavement, why has this happened? Firstly, why were we not contacted to be advised the delivery was being made today? I appreciate things are different at present but no phone call or any other form of communication from Savoy Timber Second, why did no one knock/ring the bell at our house, as we are all on lock down I am at home all day!! to advise you were delivering? Third, why were the goods left in front of a garage door meaning I have had to move the whole delivery before I could open the garage to bring the goods inside? Fourth, whey were the 6m lengths left hanging over a public footpath this is criminal and just silly from who ever the driver was? This is appalling service from your delivery team, and shows lack of care and attention and please do not use the line of covid 19 and current situation means you can not do things normally, I am running a haulage company and know things are not different but communication is now vital and there has been non. To top it all off I had to pay for this delivery as well despite the order value!!! What are Savoy going to do about this it is unacceptable”

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Posted 5 years ago

Savoy Timber is rated 4.5 based on 6,597 reviews