Savoy Timber Reviews

Name: Savoy Timber
Address: Savoy Timber, Wilcock Street, Wigan, Lancashire
Rating: 4.48

4.5 Rating 6,597 Reviews

86 %

of reviewers recommend Savoy Timber

4.5

Based on 6,597 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

07508311400

Email:

anthony@savoytimber.com

Location:

Savoy Timber,
Wilcock Street,
Wigan
Lancashire
WN3 4AP

Savoy Timber 5 star review on 5th March 2026

Marcus

Savoy Timber 5 star review on 2nd March 2026

Matthew

Savoy Timber 5 star review on 23rd February 2026

Kevin

Savoy Timber 5 star review on 12th January 2026

Shaun

727

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Received a speedy same day delivery that wasn't expected in the lockdown, so top marks for that.”

Helpful Report

Posted 5 years ago

“It was great service, delivery was on time. Our garden decking is look fab. Inky one peace of wood was 10cm short, rather than that all great”

Helpful Report

Posted 5 years ago

“Decking was ordered on Thursday expecting a two week delivery time but was delighted when it was delivered Sunday morning was left stacked neatly on the drive.”

Helpful Report

Posted 5 years ago

“Fab service”

Helpful Report

Posted 5 years ago

“Good product. Good delivery times under testing conditions.”

Helpful Report

Posted 5 years ago

“Value for money. Speedy delivery”

Helpful Report

Posted 5 years ago

“No goods yet, had a delivery date given to me on the 7may, was delivery will be Friday 22nd. You emailed me that the w/tops are discontinued, I changed the w/tops as requested imedietly. On the 22nd at 8.30am I received a email informing me that the goods are not arriving. Still waiting for a date to receive the worktops. Just would have been told sooner.”

Helpful Report

Posted 5 years ago

“I have been asked to review Savoy Timber - I haven't even received my product yet, so how can I possibly review !!!!!!!!!”

Helpful Report

Posted 5 years ago

“Good quality product and delivery when they said they would. Less happy about the non existent packaging. Fortunately the spindles arrived undamaged even though they had no protection. Delivery time was a little slow.”

Helpful Report

Posted 5 years ago

“Difficult to order.order was delivered quickly. Very helpful delivery. Order perfect.”

Helpful Report

Posted 5 years ago

“Delivered on time yesterday. Easy to use and all up and sorted in 1 day”

Helpful Report

Posted 5 years ago

“😀😀😀😀😀😀😀😀😀😀😀”

Helpful Report

Posted 5 years ago

“I purchased a 6x8 ft deck kit to fit in a 6× 8 space in my garden, even though the kit was considerably more expensive than buying the individual parts. I could have cut the pieces to size easily myself but as I have never built a deck before, I thought that this would be a good introduction to the process. When following the instructions, I noticed that the recommended 448mm spacing between the joists left a rather large gap at the end of the deck. When I attempted to place the deck base in situ, it became apparent that it was larger than 6ft wide (and shorter than 8ft long). I am now faced with a dilemma. Should I cut the joists down to fit the deck in the 6'2" gap or try to make the space bigger? Either way, having to get my saw out has negated the benefit of buying the kit in the first place. On a positive note, customer service was good following the mix up with the delivery when the balustrade was found to be missing from my order. Oh well, you live and learn.”

Helpful Report

Posted 5 years ago

“Fence was made to measure. delivered on date stated,”

Helpful Report

Posted 5 years ago

“Still waiting for worktop samples which were ordered nearly 2 weeks ago, I've ended up going elsewhere for my worktops”

Helpful Report

Posted 5 years ago

“Cheers guys. Exactly what I ordered and on time.”

Helpful Report

Posted 5 years ago

“Good service, very happy to recommend and use again”

Helpful Report

Posted 5 years ago

“I was very impressed, it was easy to order my worktop which I needed cut to an exact size. Ordered and sent an email giving the size and received a reply the next day. Price was good, delivery quicker than I thought and very well packaged. I was so pleased that I sent a thank you email to the company and I have already recommended to a friend. A very happy customer.”

Helpful Report

Posted 5 years ago

“Excellent products delivered early”

Helpful Report

Posted 5 years ago

“Overall, a great company with great products and great lead times however your delivery driver needs to go on a customer service course as he completely ignored my wife! We had also asked for a quick call to let us know when the delivery was coming as it would be too heavy for my wife to move which never happened. Customer service guys....”

Helpful Report

Posted 5 years ago

Savoy Timber is rated 4.5 based on 6,597 reviews